Perkville Review - why 3.1 stars?

Perkville Review
ITQlick Score: 80/100
ITQlick Rating: (3.1/5)
Pricing: 6.4/10 - high cost
Category: Customer Loyalty -> Perkville
Ranking:Ranked 6 out of 18 Customer Loyalty systems
Company: Perkville
Pricing: starts at $49 per user/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop, Cloud
Links: Perkville pricing, Perkville alternatives

Shlomi LaviShlomi Lavi / updated: Sep 18, 2021

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What is Perkville?

Perkville is a gamification and referral management solution for small and medium businesses. It offers loyalty reward programs, social media integration, promotion management, and other capabilities. The software was designed and launched by Perkville headquartered in California, United States.


What is Perkville rating?

The rating of Perkville is 3.1 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Perkville's typical customers?

Customers of the software mainly include small and medium businesses. Major industries where the software can be deployed include healthcare and hospitality, retail and wholesale, financial services, marketing, public service, and others. Some major clients of the software include Lotus Bay Spa, Shine Fitness, and Chicago Blue Dolphins etc.

Is Perkville the best Customer Loyalty system?

Perkville is ranked 6 out of 18 software in their category (Customer Loyalty systems).

What are their main features and functionalities?

The software offers loyalty reward programs for customers who expand the referrals. These programs can also be customized as per specific needs. Loyalty and referral programs can be tracked through daily customized reports. Redeeming can be done online and vouchers can be printed for reference. The software also offers automatic tracking of referrals and special referral offers. Referrals can be send through various social media platforms and email services.

Perkville offers analytical services of customer growth rate, customer retention rate, data visualization, and referred traffic. Integration is offered with all major social media platforms. Other important capabilities include geo-targeting, push notifications, ratings & reviews, and activity feed.

Who are their main alternatives?

The key competitors for Perkville are Smart Button and BlinkBee.

Smart Button is a web-based customer loyalty solution that can support multiple channels to track customer sales that include point of sales, online e-commerce & web portals, as well as in-store kiosks. The product also includes a marketing module that engages customers through direct marketing, email & SMS campaigns, as well as social media with special offers, promotions and discount coupons. Additionally there are analytic tools to monitor customer behavior and develop personalized marketing campaigns to encourage greater loyalty.

Perkville on the other hand provides a similar solution with the ability to create customized loyalty programs. While it includes the base features of Smart Button, it also provides a referral marketing system where customers are incentivized to advertise a business through social media, and are encouraged to regularly engage with businesses on social networks as well.

Then there is Blinkbee which is offered both as an on premise and cloud based solution, with support for mobile device access as well. The product is provided as an open source product so it can be easily customized to meet business needs, and offers open APIs for integration to other applications as well. Rewards can also be transmitted via mobile QR Codes for redemption; however there are limits to the number of loyalty programs & offers that can be provided to customers.

In comparison Perkville does not currently restrict customers on this basis, but the product is provided only as a web-based application but with integration to point of sales & web portals as well.

What is the cost of Perkville?

The cost of license starts at $49 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Perkville

What should you ask Perkville during a demo session? (65 questions)

Schedule a demo with Perkville and access 65 must ask questions for the vendor while watching Perkville in action.

List of categories

Gamification
Sales
Sales Management
Sales performance

List of features

Customer Service
Social Media
Data visualization
Point of sale

Perkville Vs. Alternatives

ITQlick rating
Score
Pricing
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Perkville
ITQlick rating
3.1/5
Score
80/100
Pricing
6.4/10
License pricing
$49 per user/month
Functionality
8
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FiveStars
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4.6/5
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93/100
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4/10
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Windsor
ITQlick rating
4.8/5
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84/100
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3.2/10
License pricing
$7,000 per year
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3
Belly
ITQlick rating
4.6/5
Score
83/100
Pricing
3.8/10
License pricing
$129 per month
Functionality
3
Review
Currency
ITQlick rating
2.8/5
Score
83/100
Pricing
8/10
License pricing
$0.01 per month
Functionality
3
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.