Priority Review - why 4.5 stars?

• Global Search: Managers and management teams can easily find information about any product, documents (saved file or downloaded file? And other information from within one platform with the Global Search feature.
• Priority Talk: This Priority Software feature is a collaboration tool with a chat functionality for project teams to send and receive messages, documents, and files. Also, to manage tasks and teams.
• Electronic Data Interchange: The EDI feature helps businesses exchange business data like invoices, purchase orders, and shipment notices electronically in a robust and secure environment.
• BPM: With the business process management functionality, business organizations can set up processes and procedures, eliminate the need for third-party vendors, improve, automate, and understand their business process.
• APIs: With the API functionality on Priority Software, organizations can integrate existing software like CRM software or accounting tools and other third-party applications and use all their favorite tools from one dashboard.

• Priority Software is generally easy to use
• The Global Search feature is effective in retrieving all kinds of information
• The customization features on Priority Software is top-notch
• Priority Software supports the Report Generator function

• Getting the right support for ticket resolution could take over a day
• The user interface on Priority Software can be improved
• Customer Support is not timely enough

• Functionality: Priority Software has the typical functionalities of ERP systems like supply chain management, project management, warehouse management, etc. Compared to its top alternatives, Priority Software has the human resource management functionality that other competitors, excluding Epicor Kinetic, do not have and the time & attendance feature that its top alternatives do not have.
• Support: Priority Software offers its clients support through the following channels: email support, phone support, and a knowledge base. In comparison, NetSuite Cloud ERP, SAP ERP, and Acumatica have additional support channels like live chat, while Epicor Kinetic and Acumatica provide 24/7 live representatives.
• Cost: Priority Software pricing starts at $100 per user per month. Experts at ITQlick consider the software a mid-cost ERP software, rated 3.5 out of 5, where 1 implies low-cost and 5 means expensive. In comparison, NetSuite Cloud ERP pricing starts at $999 per month, with a $99 fee for each user, while SAP ERP pricing starts at $56 per user per month. Acumatica and Epicor Kinetic do not disclose their pricing schedules.
• Customers/Industries: Priority Software serves clients across several industries like construction, retail, manufacturing, software & tech, etc. In comparison, Acumatica targets similar industries as Priority Software plus distribution industries. NetSuite ERP targets nonprofits and financial services.
• Cloud/On-premise: Priority Software is a fully integrated ERP software deployed both on the cloud and on-premise. In comparison, NetSuite and SAP ERP are entirely cloud-based options, while Acumatica and Kinetic are deployed both on the cloud and on-premise.
• Scalability: Priority Software fits business organizations of all sizes, making it a scalable software solution. In comparison, NetSuite Cloud ERP and other top Priority alternatives are scalable software options, able to serve organizations of all sizes.
• Popularity: Priority Software was founded in 1986 and serves over 10,000 businesses in over 40 countries. In comparison, NetSuite Cloud ERP serves over 27,000 businesses globally, Kinetic has over 70,000 users, while SAP ERP has been in the industry for over 40 years.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Priority. You can also find here pricing information from Priority's website.