Ross ERP Review - why 4.3 stars?

Shlomi Lavi / updated: Jul 26, 2022

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What is Ross ERP?

Ross ERP is an enterprise resource planning software designed specifically for food & beverage, chemicals and pharmaceuticals industries. The software offers manufacturing, financial and distribution management features to efficiently complete all the manufacturing operations. Users can also add important features like supply chain management and business intelligence by adding additional modules.

Aptean, the makers of Ross ERP, was founded back in 2012 to provide software for specific industries. The company is currently serving more than 9,000 customers from more than 100 countries. The company is also known for offering CRM, ERP and SCM solutions.

Who is it best for?

Ross ERP is best for medium sized process manufacturers involved with chemicals, food & beverage, life sciences, natural products and metals business. The software offers consulting services, remote management services, global technical support, application and development services and hosting services. Adidas, Juice Harvest and Pilgrim Software are some of the clients of Ross ERP.

Main features and functionalities

Starting from managing raw materials to finished products, Ross ERP offers accurate accounting features to work as a complete enterprise resource planning solution. The process manufacturing part offers financial, manufacturing and distribution management features, contracts and chargebacks, data collection and mobile ERP with customer portal.

The supply chain planning features demand planning, optimized orders, advanced planning and scheduling, vendor managed inventory, inventory planning and additional options.

The CRM features offer customer analytics, role-based dashboards, demand forecasting, marketing automation, partner management, customer communication, product tracking, order capture, discount management, territory management and partner management features. Moreover, the technical support features 24/7 online support, diagnostic tools, upgrade kits and technical alerts. You can also keep track of what’s going in and out of your inventory using this software.

What is the actual cost?

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Ross ERP. You can also find here pricing information from Ross ERP's website.

Pros

• Ross ERP is compatible with Windows and Mac OS and also offers cloud or on-premise deployment options
• Ross ERP’s cloud based option doesn’t require facing any installation or download problem
• There is a mobile dedicated app available for Ross ERP that supports iPhone and Android
• The software is specifically designed for chemicals, food and beverage, life sciences, metals and natural products industries
• The tool offers 24/7 online support, global support centers and expansive knowledge base to help customers anytime they want

Cons

• Ross ERP’s material management system doesn’t support managing bills of material unlike other ERP solutions
• Ross ERP doesn’t offer CAD (computer-aided design) data integration which can be a problem sometimes
• The services offered by Ross ERP are only suitable for medium sized industries
• The enterprise resource planning software only offers on-premise deployment option and doesn’t have SaaS option

How it stacks up?

Access a head to head analysis of Ross ERP vs alternative software solutions.

Frequently Asked Questions (FAQs)