SproutSocial Review

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Last updated: Aug 18, 2020

SproutSocial Review

ITQlick rating
(4.4/5)

Starting from $99 per user/month

SproutSocial is a web based social media management solution for businesses of all sizes. It offers such services as personalized profile management, smart engagement, seamless publishing, and others. The softw...

  • Categories :

    • Social CRM
    • Marketing

Shlomi Lavi / updated: Aug 18, 2020

What is SproutSocial Used For?

SproutSocial is a web based social media management solution for businesses of all sizes. It offers such services as personalized profile management, smart engagement, seamless publishing, and others. The software was designed and launched by SproutSocial Inc headquartered in Illinois, United States.

Average Rating -

The rating of SproutSocial is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful product for customers of all sizes without any restriction on industrial affiliation. Major industries where it can be used include media and publishing, marketing and advertisement, retail and wholesale, education, and others. Some notable clients of the software include Cornell University, Mail Chicago, and St. Jude Children’s Research Hospital etc.

Features

The software offers a variety of social media engagement capabilities including message filtering and customization, brand keyword monitoring, live activity updates, audit trail, task creation and management, and social issue tracking. Other than the monitoring of relevant keywords, the software also monitors hash-tags and topics on Twitter.

SproutSocial offers customizable contact fields for cataloging of customer and prospect details right from the dashboard. Its geo-targeting allows searching within Twitter profiles to connect with new influencers. Other important capabilities include third party integrations, unlimited custom reports, team collaboration tools, advanced scheduling tools, analytics, and others.

Competitors & Alternatives

Popular Alternatives to SproutSocial: Radian6, Televerde, Adobe Social, SocialRank, LeadManager, Tracx, Arkovi, ViaMetric, Brightspot CMS, Geofeedia.

SproutSocial Pricing Information

The cost of license starting from $99 per user/month. The Social Media Management experts at ITQlick has reviewed SproutSocial pricing and gave the software a total cost of ownership (TCO) rating of 4.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching SproutSocial in action

SproutSocial Categories

Social CRM
Marketing

Specifications

Company:
Address: 30 N Racine Ave, Chicago, IL
Customers: Small business, Medium business, Large business
Business Area: Customer service, Marketing, Sales management
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

SproutSocial Features

Data Import/Export
Basic Reports
Online Customer Support

SproutSocial Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
SproutSocial
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$99 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Radian6
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$600 per license
Hosting
NA
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
Televerde
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Adobe
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$50 per user/month
Hosting
Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
SocialRank
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$24 per month
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review