Yotpo Review

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Last updated: Nov 01, 2019

Yotpo Review

ITQlick rating
(4.5/5)

Starting from $29 per month

Yotpo software is a cloud-hosted marketing content management platform built for e-commerce businesses. The platform is modeled to enable clients to gather user-generated content which will help grow the brand ...

  • Categories (4/11):

    • Data Analysis Tools
    • Customer Loyalty
    • Feedback Management
    • Social CRM

Shlomi Lavi / updated: Nov 01, 2019

What is Yotpo?

Yotpo software is a cloud-hosted marketing content management platform built for e-commerce businesses. The platform is modeled to enable clients to gather user-generated content which will help grow the brand and also manage their customer’s experience.

Yotpo platform is a solution by Yotpo an Israeli-based Company, founded in 2010. The core features of Yotpo software solution include rewards management, review management, on-site conversion, traffic acquisition, shopper experience, and consumer insights among others.

The software leverages on customer reviews and photos during the whole buyer journey to help increase trust from customers. The platform monitors search engine site rankings, e-commerce sites, as well as social media channels to get comprehensive customer data.

Yotpo also offers marketing resource management, email marketing, marketing automation, and analytics among other functionalities.

Average Rating -

The rating of Yotpo is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business.

Competitors & Alternatives

The two main competitors of Yotpo software include VORTAL and Feefo. VORTAL software is a cloud-hosted e-procurement & e-sourcing solution that helps to connect product buyers with supplier companies while Yotpo software is a cloud-hosted content marketing platform built for e-commerce businesses.

Similarly to Yotpo software, VORTAL software offers training to its customers through Documentation, Webinars, Live Online, and In-Person meetings. VORTAL Software is a product of VORTAL Company in Portugal but in contrast, Yotpo platform is a solution by Yotpo Company based in Israel.

While Yotpo offers support through Business Hours, VORTAL supports its users through Online and Business Hours channels. Feefo software is a cloud-hosted consumer review & rating management solution that lets users collect, manage & answer to consumer feedback but Yotpo software is a cloud-hosted marketing content management platform built for e-commerce businesses.

Both Feefo and Yotpo platforms are best suited to service large businesses, small businesses, and mid-market firms. Yotpo supports English and Swedish languages but in comparison, Feefo supports the English language. Feefo is a solution by Feefo Company in the UK but, Yotpo platform is a solution by Yotpo Company based in Israel.

Yotpo Pricing Information

The cost of license starting from $29 per month. The experts at ITQlick has reviewed Yotpo pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Yotpo in action

Is it the right software for you?

Yotpo software offers content marketing management solutions that target e-commerce businesses. Yotpo tackles Customer Loyalty needs for small, medium, and large market businesses. Numerous industries ranging from retail, transport, financial services, manufacturing, real estate, healthcare, and more will benefit from using Yotpo software.

Yotpo Categories

Data Analysis Tools
Customer Loyalty
Feedback Management
Social CRM
Employee Performance Management
Marketing Analytics
SMS Marketing
Social Marketing
Social Media Management
Reputation Management
eCommerce

Specifications

Company:
Address: United States
Customers: Small business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Yotpo Features

Data Analysis Tools
Customer Experience Management
eCommerce
Employee Performance Management
Reputation Management

Yotpo Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Yotpo
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
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On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
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4.8/10
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$600 per license
Hosting
NA
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8
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
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Pricing not available
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3
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$50 per user/month
Hosting
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Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
SocialRank
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$49 per month
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review