DonorPerfect Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 08, 2022

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What is DonorPerfect?

DonorPerfect is a complete nonprofit fundraising hub. The software is designed to coordinate and collaborate donor engagement efforts with its features. Some of its features include:

• Fundraising CRM: This feature is a hub of tools that align employees around the organizations goals for fundraising.
• Donor Processing: This Donor feature helps donors with a quick and straightforward click and give experience via the DonorPerfect Online forms and Payment Services.
• Reporting and Analytics: This feature helps you build your report or choose from your report or pick from available standard nonprofit reports on revenue analysis and donor retention.
• Donor Engagement: This feature helps nonprofits engage, connect and thank donors via the instant online customizable DonorPerfect alerts.

DonorPerfect was founded in 1987, with the company headquarters in Fort Washington, PA. The software has over the years accumulated awards and has about 500 employees working for them.

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Who is it best for?

DonorPerfect is focused on the nonprofit industry and addresses sectors that include animal welfare, habitat preservation, culture & humanities, environment & conservation, faith-based & religious organizations as well as Foundations and Grants to name a few. The solution is scalable for any size of nonprofit organization and is available as an on-premise as well as cloud based solution.

The software is suited for nonprofits that are seeking to reduce their workload but at the same time improve their relationships with both potential and future donors. DonorPerfect is designed to provide a full suite of tools for donor & fund raising management that can grow with a nonprofit organization. Therefore whether the nonprofit is a small enterprise or a large business entity this solution ensures that it can address their requirements at any level of operations.

Additionally as there is an option for a cloud based solution, the investment can be reduced and maintained as a fixed monthly fee without the worry of technology investment or management. This is important for nonprofit organizations working on tight budgets and looking for cost effective solutions.

Customers include Life Crisis Center, National Gaucher Foundation, Somebody Cares America, Boys & Girls Club of Springfield, Asheville Humane Society and the AIDS Project Los Angeles.

Main features and functionalities

DonorPerfect provides a full suite of fundraising tools to manage events that include annual campaigns, grants, volunteers, telethons, endowments as well as planned giving efforts. All information is unified in one database for effective constituent relationship management, donor development and personalized communications for targeted fundraising efforts that includes social media.

There is also support for donation processing to record and track every gift and pledge as well as show how many donors inspired others to pledge as well. Additionally payment processing is inbuilt to support online and credit card payments for one time and recurring pledges. There are also options provided through third party software providers for peer-to-peer fundraising and donor ecommerce web shops.

DonorPerfect provides an open API for third party software integration as well as support for user driven customization of the product. In addition the product supports mobile device access via smart phone and tablet to ensure that nonprofit fundraising activities can continue in the field with real time updates and processing. Finally there are reporting tools which provide both standard and customizable reports for analysis and monitoring of donors and fundraising activities.

What is the actual cost?

DonorPerfect has an elaborate pricing system. Its pricing includes a Lite plan, Express plan, Essentials plan, Premier plan, and an Enterprise plan.

Its Lite plan costs $99/month for 1000 constituents records. Its features include; API access, document storage, unlimited user, live webinar training, among many other features.

An Express plan costs $179/month and has a constituent record of 2500. Its features include the many capabilities of a Lite plan, email integration, and dynamic screen editor.

With 7500 constituents recorded, An Essentials Plan costs $299/month. Its features include Express plan features, QuickBooks integration, automated workflows, an advanced event tracking system, and auction management.

With a Premier plan, users have access to task managers, crowdfunding, and advanced online forms. It costs $499 per month and has a constituent record of 25000.

An Enterprise plan costs $799 per month and has a constituent record of 75000. It has features like; enterprise-level reporting and direct mail segmentation.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for DonorPerfect. You can also find here pricing information from DonorPerfect's website.

Pros

• DonorPerfect is easy to use
• Mobile device access via smart phone and tablet is available in DonorPerfect
• It has various customer service channels
• It automated fundraising jobs with it being a cloud-based software
• Social Media integration is available in the product for social network fundraising

Cons

• DonorPerfect does not support advanced Business Intelligence and Analytics tools
• Its email integration can be improved upon
• The product supports online payment forms but does not include Donor Websites for online presence and branding
• DonorPerfect does not offer an effective solution for existing Donor upgrade and retention
• There are no social collaboration tools available in the product.

How it stacks up?

Access a head to head analysis of DonorPerfect vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is DonorPerfect right for you or your business?

DonorPerfect is used by nonprofit organizations like blind and orphan homes, religious organizations, and art centers to raise money. Whether it is a single user or for nonprofit organizations with about 1000+ staff, DonorPerfect can be used to raise money for a local community, while large organizations like UNICEF also use it. Prominent associations that use DonorPerfect include Colorado Open Lands, CVRM, Children Organ Transplant Association, Aids Project Los Angeles (APLA), American Printing House for the Blind, Arlington Arts Centre, among many others.