Salsa Labs Review - why 4.5 stars?

DonorPro CRM Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Non-Profit -> Salsa Labs review
Ranking:Ranked 64 out of 86 Non-Profit systems
Company: TowerCare Technology
Pricing: starts at $180 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Salsa Labs pricing, Salsa Labs alternatives
Shlomi LaviShlomi Lavi / updated: Oct 29, 2022

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What is Salsa Labs?

Salsa Labs offers fundraising solutions for nonprofit organizations. The software allows companies to manage donor & volunteer relationships as well as provides financial management tools for tracking all donations through outreach, online and event managed programs.

Towercare Technologies is a private nonprofit software company founded in 2002. The company’s goal has been to deliver feature rich fundraising software solutions that can automate the full donation management cycle and allow nonprofit companies to focus on their mission.

Who is it best for?

Salsa Labs provides solutions for the nonprofit industry and includes sectors such as animal welfare, arts & humanities, environmental protection, faith based charities, healthcare and social services. It is scalable to address any business size and is provided as on premise, hosted or SaaS deployment model for customers. This is a good benefit for Non profits that can choose the option best suited for their budget and requirements.

The software is suited for nonprofits as it provides tools to increase fundraising by improving their operational efficiency. Salsa Labs incorporates industry best practices so that nonprofits can easily manage all of their constituents including donors, volunteers & prospects. Additionally for nonprofits looking at streamlined financial management the software provides features to manage all donations including one-time pledges, recurring donations, memorial & honor pledges as well as matching donations. There is also support for those nonprofits that want to control their fundraising campaigns and events through one tool to improve productivity and response rates.

Customers for Salsa Labs include World Wide Village, Practical Farmers of Iowa, Bivona Child Advocacy Center, NHS Humane Services Foundation and Greenhouse Scholars

Main features and functionalities

Salsa Labs unifies offline and online donor relationship development, marketing, and communication into one software suite to support the full cycle of a nonprofit’s fundraising activities. It helps these nonprofits by keeping track of their entire constituent base to allow them to raise more money easily and more affordably, while allowing the nonprofit to focus on developing and maintaining strong relationships with donors, volunteers and supporters,

The solution provides a custom designed website for information, event registration & donation forms as well as an online store that allows nonprofits to connect with the community for its activities. Additionally there is a SEO tool included to view the website’s ranking and optimize it for search engine tracking to improve visibility and donation opportunities.

There is also a provision to enable current supporters to share the nonprofit’s mission with their friends and family through Friend-to-Friend fundraising tools. These include integration to social media such as Facebook and Twitter to act as another source of revenue as well as provide new supporters for the nonprofit organization. Additionally Event Fundraising tools are included for easy promotion and event marketing throughout the community.

Salsa Labs supports text message communication for mobile giving solutions as well, to accept on-the-go donations almost immediately via mobile phone. The software also allows the import & export of data to accounting applications such as Quickbooks, Peachtree and Jenzabar but it does not offer open integration to other third party software.

What is the actual cost?

The cost of license starts at $180 per month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Salsa Labs. You can also find here pricing information from Salsa Labs's website.

Pros

  • Salsa Labs is offered as an on-premise, hosted and SaaS deployment model to scale to the option best suited for customer requirements.
  • Social media integration is provided in the product to support friend to friend fund raising options.
  • Salsa Labs supports mobile marketing and donations for nonprofit campaigns
  • Website and SEO optimization is offered by Salsa Labs to maximize the online presence of the nonprofit and improve online donations
  • The solution supports all types of donations include one-time pledges, recurring donations, memorial & honor pledges as well as matching donations and tax rebate donations as well.

Cons

  • Salsa Labs does not support an on-premise deployment model
  • The product only allows import & export facilities for accounting packages and no open integration for third party software
  • Salsa Labs does not support user driven customization for the product
  • There is no free trial provided by Salsa Labs
  • Mobile device support for the application is not fully supported by Donor Pro

How it stacks up?

Access a head to head analysis of Salsa Labs vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Non-Profit system?

Salsa Labs is ranked 64 out of 86 software in their category (Non-Profit systems).

How they are rated on ITQlick?

The rating of Salsa Labs is 4.5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Salsa Labs makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Salsa Labs can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Salsa Labs and alternatives?

The most popular alternatives to Salsa Labs in 2024: DonorPerfect, eTapestry, Sign Up Genius, Non-Profit Manager, The Raisers Edge. Access the complete competitors analysis here - Salsa Labs VS Non-Profit Software alternatives.

List of categories

CRM
Donation Management
Grant Management
Non-Profit
Alumni Management
Non-Profit Volunteer Management

List of features

Billing/Invoicing
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Marketing Automation
Multi-Channel Marketing
Sales Reports
Social Media
Workflow Rules & Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.