HippoFM Review - why 4.4 stars?

Shlomi Lavi / updated: Apr 15, 2022

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What is HippoFM?

HippoFM is a cloud-based facility management software designed to help facility managers manage efficiently, painlessly across multiple locations and within their budget. The software comes with features such as:

• Facility Asset Management: Hippo makes it simple to store key maintenance and repair knowledge in data-rich templates that can be quickly added to work orders. Every technician is now an expert on every asset.
• Mobile Facility Management: The Mobile app features enables technicians to get more done while on the go. Because data is stored on their mobile device, it can connect directly to the hardware, enabling additional capabilities such as direct image uploads, push alerts, and even offline sync.
• Facility Preventive Maintenance: This feature enables technicians to plan maintenance and inspections so they can detect and repair tiny problems before they become budget-busting issues.
• Facility Inventory Management: Hippo allows technicians to define minimum and maximum levels and record levels and automatically adjusts them when they are running low.

HippoFm is a facility management software that started in 2004. The company is headquartered in Winnipeg, Manitoba, Canada. The company has a workforce of up to 500 employees.

Who is it best for?

HippoFM is a good business solution for businesses of all sizes. It can effectively manage between 1 and 1000 different facilities at different locations. The deployment of the software is found in wide range of industries such as education, data center solutions, food and beverage, manufacturing, property management, retail and others.

If you are working toward the standardization of your organization maintenance procedures, HippoFM can be a viable solution to manage multiple aspects. The dedicated modules of the software manage different aspects of the business while centralizing all the information and data.

The clients of HippoFM come from a variety of industries and include several companies from Fortune 500. Some noteworthy clients include Rolls-Royce Naval Marine, Shell Aviation, Deer Lodge Centre, and George Brown College etc.

Main features and functionalities

HippoFM provides a wide range of tools and features including tools for energy capture and sustainability, online tenant portals, water sewage treatment, and document management. The software, just like major maintenance management systems, is divided into various modules dedicated for specialized aspects of the business.

Among the important functional aspects of HippoFM, we can include modules for asset management, inventory management, lease management, maintenance management, preventive management, and work order management. All these modules offer different features to undertake the required tasks.

HippoFM also offers the features of document management, equipment management, and maintenance scheduling. Efficient project management is made sure by regulating all the aspects of the project and providing constant surveillance of the details.

What is the actual cost?

Hippo offers three license pricing options; Hippo Starter, Hippo Plus, and Hippo Pro.

• Hippo Starter starts at $35 per user, per month.
• Hippo Plus starts at $55 per user, per month.
• Hippo Pro starts at $75 per user, per month.

Hippo Starter comes with features such as Work Order Management, Preventive Maintenance, Maintenance Request Portal, Equipment Management, Parts and Inventory, Reports and Insights, Calendar Dashboard, Up to 25 Unique Requesters, Up to 100 Equipment Items, and Minimum 2 Users.

Hippo Plus comes with everything in Starter plus Multiple Facilities/Locations, Maintenance Request Portal, KPI Dashboard, Interactive Floor Plans and Maps, Custom UI, Up to 100 Unique Requesters, Up to 1000 Equipment Items, and Hippo Mobile app.

Hippo Pro comes with everything in Plus including, Work Order Templates, API Access, Single Sign-on (SSO), Purchase Orders, Email to Maintenance Request, E-signature for Work Orders, Unlimited Requesters, Unlimited Equipment Items, and Minimum 3 Users.

ITQlick pricing score is 5.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for HippoFM. You can also find here pricing information from HippoFM's website.

Pros

• HippoFM is feature-rich
• The software offers a minimal learning curve
• Users can cut costs with automated inventory control and better tracking
• Modular architecture of the software allows you to purchase only those modules that you need without having to pay for the complete system
• The user interface of the software can be customized according to the specialized needs of your business. You can also customize fields, reports, and categories

Cons

• The software has support only for English language which limits its scope
• HippoFM does not offer the important feature of barcode scanning
• While there is a wide range of asset management features on the software, it does not offer the important features of component evaluation and equipment authorization
• HippoFM does not offer the features of time card management and key & lock management
• The software does not have a 24/7 (Live Rep)

How it stacks up?

Access a head to head analysis of HippoFM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is HippoFM right for you or your business?

Facility managers seeking a facilities management system that improves efficiency by assisting them in organizing work and controlling expenditures will fit well with HippoFM. The software can assist managers in scheduling PMs to remain ahead of the maintenance curve.