Microsoft Dynamics Retail 2019 Review

Let our Retail & POS Software Experts help you find the right Software for your Business!

Last updated: Jun 09, 2019

Microsoft Dynamics Retail Review

ITQlick rating
(4.1/5)

Medium business, Large business

Microsoft Dynamics Retail Management System (RMS) is a a complete point of sale (POS) client server solution developed to automate POS processes and provide retailers with a centralized multiple store managemen...

  • Categories :

    • Retail
    • Point of sale

What is Microsoft Dynamics Retail? Updated: Jun 09, 2019

Microsoft Dynamics Retail Management System (RMS) is a a complete point of sale (POS) client server solution developed to automate POS processes and provide retailers with a centralized multiple store management system. It allows for effortless checkout, successful marketing initiatives and inventory management.

Microsoft Dynamics RMS is a product of Microsoft Corporation, a company founded by Bill Gates and Paul Allen in 1995. By the mid-1980, Microsoft rose to become the leader in personal computer operating system. That said by the 1990s, the company started increasingly diversifying away from the operating system market and enter the world of business applications. Microsoft Dynamics RMS is an example of such diversion.

Microsoft Dynamics Retail Average Rating -

The rating of Microsoft Dynamics Retail is 4.1 stars. The rating is based on ITQlick expert review

Microsoft Dynamics Retail Typical Customers

Microsoft Dynamics RMS will work best for small and medium size companies into the retail businesses. The software is designed to meet the unique and changing needs of retailers. The functionalities offered by the POS solutions are very much requested by book stores, office supply stores, groceries, supermarkets, restaurants and even eCommerce websites.

The Microsoft POS software can be of great use to enterprises having over 1000 stations spread around the country.

Microsoft Dynamics Retail Features

Microsoft Dynamics RMS offers an easy to use interface that allows employees to quickly learn POS procedures using built-in wizards. It also offers customizable data fields enabling you to track information about suppliers, inventory and customers history. This allows you to respond quickly to the real needs of shoppers and offer them a personalized service.

The POS solution enables you to take a closer look at departmental activities, identify sales trends and take the necessary steps to make the most out of the coming opportunities. Because the software is easily scalable, users can always adapt to changes as the business grows into multiple stores.

Microsoft Dynamics Retail 5 Pros

  • Microsoft Dynamics RMS' installation process is simplified and easy. This minimizes disruptions with a retail management
  • Microsoft Dynamics RMS automates the process of tracking item movement and supplier histories
  • With this POS solution, businesses can respond quickly and efficiently to customer needs thanks to the personalization of the service.
  • Businesses can also rely on this software to automatically create discount for customers who come regularly
  • Microsoft Dynamics RMS is scalable, so it can adapt to the growing needs of a company as it expands

Microsoft Dynamics Retail 2 Cons

  • Microsoft Dynamics RMS fails to offer Accounting Management functionality
  • The interface of the software is not as customizable compared to competitors like DirecTouch

Microsoft Dynamics Retail Alternatives

Microsoft RMS’s main competitors include Lightspeed and Vend.

Lightspeed is a retail management system that is designed to be used on the Apple platform. Its features include sales management with quotations, orders & invoices as well as pricing & discounts. Additionally there is support for gift cards for retail buyers, as well as customer management for product & loyalty marketing campaigns. Inventory management to ensure optimal stock levels is included along with integration to Quickbooks for financial management. There is also an online Webstore to handle e- commerce transactions.

Microsoft RMS on the other hand is provided with two modules with one to handle the store and the other to handle headquarters in a multi-store retail operation. The product supports a full Point of Sale system with inventory management, pricing, and sales. Additionally it is part of the Microsoft enterprise platform so can be integrated seamlessly with Microsoft Dynamics GP.

Vend in comparison handles product management with an integrated price book which is updated in real time for point of sale operations. Additionally the product supports on-account sales which involve deferred payments on a time based billing cycle. There is also a loyalty program to reward frequent shoppers with an online portal for tracking transactions and redemption offers, and an application library to enhance product functionality.

Microsoft RMS however integrates customer history & preferences with POS units to provide discounts, special offers and vouchers to reward loyalty. Additionally it can be operated on existing computers or certified POS devices, and provides a flexible reporting tool tracking sales & inventory operations.

Microsoft Dynamics Retail Pricing Information

The flexible price plan is only revealed to companies that request for a quote.

Microsoft Dynamics Retail demo

25 questions to ask the vendor on Microsoft Dynamics Retail demo

Microsoft Dynamics Retail Categories

Retail
Point of sale

Specifications

Company:
Address: Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
Website:Microsoft Dynamics Retail Management
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Windows

Microsoft Dynamics Retail Features

Accounting Management
Customer Management
03 Dec

The Best FREE Point Of Sale (Retail) Software for 2018

POS or retail Point of Sale software is designed to make retail operations smoother and easier than ever, from handling inventory to checkouts, merchandising, distribution, accounting, customer management, and point of sale. Long gone are the days si...... read more


27 Dec

Best Retail Analytics Software (2018)

The retail market is the backbone of the economy. However, there are large-scale changing patterns in the retail sector. With changing consumer demands and fluctuating market, the economics of retail are becoming complex. It is easier to understand t...... read more


28 Jan

Point of Sale Software for Restaurant

The restaurant business is complex and equally challenging, with some specific needs unique to the food industry. Thus you must look for a point of sale solution that includes all the features to cater to the services delivered by restaurants, pizzer...... read more


14 Mar

#1 POS/Retail Software for Small Business

Point of Sale (POS) is like a modern cash register, which keeps a track of all retail transactions and cash flow. Designed with features of traditional checkout machines, the all-in-one solution comes with integrated accounting modules, which include...... read more


02 Sep

Top Retail CRM Software

As a retailer, your prime focus should be to enhance customer experience, as customer is the king and cannot be neglected. Retail customer relationship management (CRM) software solutions are designed to enhance experience of your customer base by he...... read more


04 Nov

Top 5 Retail POS Software for Large Businesses

Today’s retail management is a high volume, product intensive industry that needs to be very responsive to customer demand. In this context, it is critical that point of sale (POS) solutions are both comprehensive and flexible enough to handle the ve...... read more


13 Jul

Top 5 Retail POS Software for SMBs

Point of sale software (POS) can have a big impact on your business efficiency. Investing in retail point of sale software can be the best decisions you could make to take your business to the next level. If you can avoid the most common retail POS m...... read more


Microsoft Dynamics Retail Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Microsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
76/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
ShopKeep
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$69 Per month/user
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Rezku
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 Per month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
Lavu
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$59 Per month/user
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review