What is Microsoft Dynamics Retail? Updated: Jun 09, 2019
Microsoft Dynamics Retail Management System (RMS) is a a complete point of sale (POS) client server solution developed to automate POS processes and provide retailers with a centralized multiple store management system. It allows for effortless checkout, successful marketing initiatives and inventory management.
Microsoft Dynamics RMS is a product of Microsoft Corporation, a company founded by Bill Gates and Paul Allen in 1995. By the mid-1980, Microsoft rose to become the leader in personal computer operating system. That said by the 1990s, the company started increasingly diversifying away from the operating system market and enter the world of business applications. Microsoft Dynamics RMS is an example of such diversion.
Microsoft Dynamics Retail Average Rating -
The rating of Microsoft Dynamics Retail is 4.1 stars. The rating is based on ITQlick expert review
Microsoft Dynamics Retail Typical Customers
Microsoft Dynamics RMS will work best for small and medium size companies into the retail businesses. The software is designed to meet the unique and changing needs of retailers. The functionalities offered by the POS solutions are very much requested by book stores, office supply stores, groceries, supermarkets, restaurants and even eCommerce websites.
The Microsoft POS software can be of great use to enterprises having over 1000 stations spread around the country.
Microsoft Dynamics Retail Features
Microsoft Dynamics RMS offers an easy to use interface that allows employees to quickly learn POS procedures using built-in wizards. It also offers customizable data fields enabling you to track information about suppliers, inventory and customers history. This allows you to respond quickly to the real needs of shoppers and offer them a personalized service.
The POS solution enables you to take a closer look at departmental activities, identify sales trends and take the necessary steps to make the most out of the coming opportunities. Because the software is easily scalable, users can always adapt to changes as the business grows into multiple stores.
Microsoft Dynamics Retail 5 Pros
- Microsoft Dynamics RMS' installation process is simplified and easy. This minimizes disruptions with a retail management
- Microsoft Dynamics RMS automates the process of tracking item movement and supplier histories
- With this POS solution, businesses can respond quickly and efficiently to customer needs thanks to the personalization of the service.
- Businesses can also rely on this software to automatically create discount for customers who come regularly
- Microsoft Dynamics RMS is scalable, so it can adapt to the growing needs of a company as it expands
Microsoft Dynamics Retail 2 Cons
- Microsoft Dynamics RMS fails to offer Accounting Management functionality
- The interface of the software is not as customizable compared to competitors like DirecTouch
Microsoft RMS’s main competitors include Lightspeed and Vend.
Lightspeed is a retail management system that is designed to be used on the Apple platform. Its features
include sales management with quotations, orders & invoices as well as pricing & discounts. Additionally
there is support for gift cards for retail buyers, as well as customer management for product & loyalty
marketing campaigns. Inventory management to ensure optimal stock levels is included along with
integration to Quickbooks for financial management. There is also an online Webstore to handle e-
commerce transactions.
Microsoft RMS on the other hand is provided with two modules with one to handle the store and the
other to handle headquarters in a multi-store retail operation. The product supports a full Point of Sale
system with inventory management, pricing, and sales. Additionally it is part of the Microsoft enterprise
platform so can be integrated seamlessly with Microsoft Dynamics GP.
Vend in comparison handles product management with an integrated price book which is updated in
real time for point of sale operations. Additionally the product supports on-account sales which involve
deferred payments on a time based billing cycle. There is also a loyalty program to reward frequent
shoppers with an online portal for tracking transactions and redemption offers, and an application
library to enhance product functionality.
Microsoft RMS however integrates customer history & preferences with POS units to provide discounts,
special offers and vouchers to reward loyalty. Additionally it can be operated on existing computers or
certified POS devices, and provides a flexible reporting tool tracking sales & inventory operations.
The flexible price plan is only revealed to companies that request for a quote.
25 questions to ask the vendor on Microsoft Dynamics Retail demo
Microsoft Dynamics Retail Categories
Retail
Point of sale
Specifications
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Company:
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Microsoft
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Address:
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Microsoft Corporation, 157th Avenue Northeast, Redmond, WA
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| Website: | Microsoft Dynamics Retail Management |
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Customers:
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Medium business, Large business
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Business Area:
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Cross Business Areas
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Platforms:
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Desktop
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Operating Systems:
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Windows
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Microsoft Dynamics Retail Features
Accounting Management
Customer Management
