MINDBODY Review - why 3.9 stars?

MINDBODY Review
ITQlick Score: 94/100
ITQlick Rating: (3.9/5)
Pricing: 8/10 - high cost
Category: Booking and scheduling -> MINDBODY
Ranking:Ranked 1 out of 69 Booking and scheduling systems
Company: MINDBODY
Pricing: starts at $125 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: MINDBODY pricing, MINDBODY alternatives

Shlomi LaviShlomi Lavi / updated: Jul 14, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is MINDBODY?

MINDBODY is cloud-based appointment scheduling, and club management solution designed salons, spas, wellness centers, and massage centers among others in small and midsize businesses. The solution core features include appointment booking, waitlist management, and scheduling and more.

The product helps the user manage the company from the front desk to the chair and other areas. It helps the user schedule appointments, automate appointment reminders and manage the stylists’ schedules and more. The in-built marketing feature enables the user to attracts new clients as well as engages the already existing ones.

The solution integrates with third-party apps including Xero, Waiverking, facebook, and more. With MINDBODY, the user can launch marketing campaigns, set-up alerts, and notification and generate marketing reports.

What is MINDBODY rating? ()

The rating of MINDBODY is 3.9 stars out of 5 and the total score is 94 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are MINDBODY's typical customers?

The software is a useful product for businesse of all sizes with backgrounds in a variety of industries. It has specifically been designed for yoga studios, but for appointment management it can be used in any major industry. Some notable clients of the software include Jonathan & George Salon, Golden Bridge, and Orange Cost Crossfit etc.

Is MINDBODY the best Booking and scheduling?

MINDBODY is ranked 1 out of 69 software in their category (Booking and scheduling systems).

What are their main features and functionalities?

The software offers online booking services from the official website as well as social media platforms. It features filters for sorting of the schedule based on various parameters such as name, gender, service, and others. It also comes with point of sale capability for the creation of personalized online store.

Important management capabilities of the software include employee management, gift card management, and membership management. Other important capabilities include CRM and e- commerce integration, facility scheduling, on-site payment processing, reminders, and text message reminders.

Who are their main alternatives?

The two main competitors of MINDBODY include Zen Planner and Pike13. Zen Planner is a club management and Yoga & fitness studio solution just like MINDBODY. Both MINDBODY and Zen Planner caters to the medium-priced small and midsize businesses. MINDBODY is a product of MINDBODY which was founded in 2000 in the United States while Zen Planner is a product of ZenPlanner which was founded in 2006 and based in the United States.

MINDBODY offers support online, during the business hours and via a 24/7 live rep but Zen planner offers support online and during the business hours. Zen Planner offers training via documentation, webinars, live-online, and in-person, and in comparison, MINDBODY offers support via documentation, live-online and in-person.

Pike13 is a cloud-based appointment scheduling solution which is similar to MINDBODY. MINDBODY is a product of MINDBODY which was founded in 2000 in the United States, and comparison. Pike13 is a product of Pike13 which was founded in 2012 and based in the United States.

Pike13 offers support online and during the business hours and in contrary MINDBODY offers support online, during the business hours and via a 24/7 live rep. Pike13 offers training via documentation, webinars, and live-online but MINDBODY offers support via documentation, live-online and in-person.

What is the cost of MINDBODY?

The cost of license starts at $125 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for MINDBODY

What should you ask MINDBODY during a demo session? (65 questions)

Schedule a demo with MINDBODY and access 65 must ask questions for the vendor while watching MINDBODY in action. Visit the vendor's website here.

Is it the right software for you?

MINDBODY is ideal for small and medium-sized enterprises. It caters to different industries including gyms, fitness and personal training centers, spas and massage centers, salons, dance schools, wellness centers, and yoga studios.

MINDBODY's list of categories:

Facility Scheduling
Salon
Office Production & Tools
Appointment Scheduling
Scheduling
Professional Services Automation
Merchandising POS
Retail Analytics POS
Retail Inventory POS
Retail Management POS

MINDBODY's list of features:

Inventory Management

MINDBODY Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
MINDBODY
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
94/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$125 per month
Functionality
11
Compare
SERVICE
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$795 per license
Functionality
7
Full
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$29.95 per user/month
Functionality
6
Review
HotSchedules
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per month
Functionality
26
BookedIN
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
16
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.