Starmount Customer Engagement Review - why 3 stars?

Starmount Customer Engagement Suite Review
ITQlick Score: 81/100
ITQlick Rating: (3/5)
Pricing: 7.2/10 - high cost
Category: Retail & POS -> Starmount Customer Engagement
Ranking:Ranked 124 out of 430 Retail & POS systems
Company: Business Wire
Typical customers: Large business
Platforms: Desktop, Mobile, Cloud
Links: Starmount Customer Engagement pricing, Starmount Customer Engagement alternatives

Shlomi LaviShlomi Lavi / updated: Jul 30, 2022

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What is Starmount Customer Engagement and its features?

Starmount Customer Engagement is a retail & POS software that provides a personalized shopping experience via mobile and online channels for retailers. With the software, users can bring efficiency to store operations, get quick access to actionable data, and leverage an embedded inventory management system for more productivity.

Some of the key features of Starmount Customer Engagement are omni-channel, e-commerce platform, store operations management, customer engagement, and analytics. The software is developed by Business Wire, a public relations & communications company with a workforce of over 800 employees. The company was founded in 1961 and is headquartered in San Francisco, California, United States.


What is Starmount Customer Engagement rating?

The rating of Starmount Customer Engagement is 3 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Starmount Customer Engagement?

The typical customers include the following business size: Large business.

Is it easy to use?

Yes, Starmount Customer Engagement makes it fairly easy to use. This product is user friendly and intuitive.

Is Starmount Customer Engagement cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Starmount Customer Engagement on your mobile/smart phone.

Is Starmount Customer Engagement the best Retail & POS system?

Starmount Customer Engagement is ranked 124 out of 430 software in their category (Retail & POS systems).

What are Starmount Customer Engagement's pros? (4 Pros)

  • Customer support team behind the software are very accommodating and helpful
  • Its outreach potential of its CRM is great
  • Starmount Customer Engagement software is very easy to set up and use
  • Great user interface

What are Starmount Customer Engagement's cons? (1 cons)

  • The learning curve could use improvement

Who are their main alternatives?

Popular alternatives to Starmount Customer Engagement: ShopKeep POS, NetSuite for Retail, Rezku POS Software, Revel iPad POS, Epos Now, PayPal Here, Breadcrumb, AmberPOS, Visual Anthology, Retail-Man POS. The full list of competitors can be found here.

What is the cost of Starmount Customer Engagement?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Starmount Customer Engagement

What should you ask Business Wire during a demo session? (65 questions)

Schedule a demo with Starmount Customer Engagement and access 65 must ask questions for the vendor while watching Starmount Customer Engagement in action.

Where Starmount Customer Engagement is used?

Starmount Customer Engagement is suitable for large-sized business enterprises. The software is developed to serve businesses that are into all kinds of retail services and e-commerce.

List of categories

Retail & POS
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
iPad POS
Retail Analytics POS
Retail Inventory POS
Retail Management POS

Starmount Customer Engagement Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.