SurePayroll Review - why 3.8 stars?

SurePayroll Review
ITQlick Score: 93/100
ITQlick Rating: (3.8/5)
Pricing: 2.8/10 - low cost
Category: Payroll -> SurePayroll
Ranking:Ranked 3 out of 70 Payroll systems
Company: SurePayroll
Pricing: starts at $29.99 per month
Typical customers: Small businesses and start ups
Platforms: Cloud
Links: SurePayroll pricing, SurePayroll alternatives

Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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What is SurePayroll and its features?

SurePayroll is a cloud-based payroll software designed for small business owners to aid them to focus on what is important in their business rather than stressing about payroll configurations and taxes. The software comes with features such as:
  • Save Time: SurePayroll offers a free mobile payroll app that helps business owners quickly and conveniently run payroll from their smartphone or tablet. This feature makes payroll easy, and it comes with a direct deposit which also makes it easy to pay employees fast.
  • Customer Service: SurePayroll offers a dedicated U.S-based service team that is available outside of standard business hours to help small business owners with various pressing issues.
  • Integrations: With this feature, small business owners need not use multiple software systems to manage their business. SurePayroll provides several software integrations towards making payroll easier for small business owners.
  • Taxes Paid and Filed Guarantee: Small business owners can access the system taxes paid and file guarantees when they subscribe to it.
  • Human Resources: SurePayroll assists small business owners when it comes to compensation or other HR items.
SurePayroll is a payroll software that started in 2000. The company is headquartered in Glenview, Illinois, United States. The company has a workforce of up to 500 employees.

What is SurePayroll rating?

The rating of SurePayroll is 3.8 stars out of 5 and the total score is 93 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses SurePayroll?

The typical customers include the following business size: Small businesses and start ups.

Is it easy to use?

Yes, SurePayroll makes it fairly easy to use. This product is user friendly and intuitive.

Is SurePayroll cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently SurePayroll can't be accessed on mobile, you would need to access it from your computer.

Is SurePayroll the best Payroll system?

SurePayroll is ranked 3 out of 70 software in their category (Payroll systems).

What are SurePayroll's pros? (3 Pros)

  • SurePayroll enables end-users to provide every employee with their login access to view history, print copies of checks and W-2s
  • The software enables a pay-by-pay workers compensation
  • The software is user-friendly, and it comes with optimal support

What are SurePayroll's cons? (2 cons)

  • Users complain of limited ability to customize their reports
  • The software cannot print paychecks on the same day the payroll is being run

Who are their main alternatives?

SurePayroll competes with other payroll systems like QuickBooks Desktop Pro, UKG Pro, and Paychex Flex. We will compare these payroll systems in some specific aspects below.
  • Functionality: SurePayroll offers features like same-day payroll, Next-day payroll, Cancel payroll, Auto payroll, integrations, Save Time, Customer Service, Taxes Paid and Filed Guarantee, HR, etc. When compared to its alternatives, QuickBooks Desktop Pro offers features like Tracking inventory (available in SurePayroll), Tracking Sales Tax (available in SurePayroll), Invoicing, Managing Bills & Accounts Payable, Tracking Income & Expenses, Cash Flow Management, Maximize Tax Deductions, Tracking Miles, Running Reports, Sending Estimates, etc. UKG Pro offers features like compliance, global payroll requirements, Customer Service and Support (available in SurePayroll), HR (available in SurePayroll), Time Management, Pay for Smaller Organizations, etc. Paychex Flex offers features like 24/7 support, flexible services, Calculates, Files, Pay payroll taxes (available in SurePayroll and QuickBooks Desktop Pro), 200+ Compliance Experts, Customize Earnings, and Deductions, Analytics and Reports (available in QuickBooks Desktop Pro), Employee Self-Service, etc.
  • Customers/Industries: SurePayroll has customers like InoPrints and Patterson Realty. Compared to its alternatives, QuickBooks Desktop Pro renders its payroll services to Restaurants, Construction, Retail, Churches, Nonprofit, legal, professional services, Manufacturing & Wholesale, etc. UKG Pro has customers like Biltmore, Vancity, Mosaic, Miami Dolphins, Rollins, UICA, MarketSource, Precor, University of Illinois Health, Colorvision, Servicon, KIPP SoCal, etc. Paychex Flex is in partnership with Accounting Professionals, Banking Professionals, Financial Advisors, Franchises, National Associations. Paychex Flex has customers like Jewish Community day school, easy speech therapy, building bridges program, Antonio Cristiano salon, TYR tactical, Treasure Coast ABA, etc.
  • Cost: According to ITQlick expert cost research, SurePayroll is cost-rated at 1.4/5, which means it is low-cost payroll software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost. SurePayroll starts at $19.99 per month, offering a free trial. QuickBooks Desktop Pro pricing starts at $7.50 per feature and does not have a free version. QuickBooks Desktop Pro offers a free trial. The cost information for UKG Pro and Paychex Flex is unavailable on their official website.
  • Cloud-based/On-premise: SurePayroll and all its alternatives are cloud-based. QuickBooks Desktop Pro offers On-Premise for Windows and Linux
  • Popularity: SurePayroll, a subsidiary of Paychex, is publicly traded NASDAQ under the PAYX symbol with 20 million Payrolls Run. QuickBooks Desktop Pro is a product of intuit; which is publicly traded on the Nasdaq under the INTU symbol. It has 20 offices in nine countries. UKG Pro is privately held with office locations throughout the world. UKG Pro has a network of more than 12,000 employees serving customers across 165 countries.
  • Scalability: SurePayroll is best for small businesses. UKG Pro can accommodate businesses of all sizes. Paychex Flex can accommodate small and midsize businesses.
  • Support: SurePayrol offers support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat. Compared to its alternatives, UKG Pro offers a 24/7 live rep and all other support channels of SurePayroll. Paychex Flex offers Email/Help Desk, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of SurePayroll?

The cost of license starts at $29.99 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for SurePayroll. You can also find here pricing information from SurePayroll's website.

What should you ask SurePayroll during a demo session? (65 questions)

Schedule a demo with SurePayroll and access 65 must ask questions for the vendor while watching SurePayroll in action.

Where SurePayroll is used?

Small business owners in the U.S seeking a payroll system that provides payroll and related services through innovation and support will fit well with SurePayroll. SurePayroll offers a completely online payroll and payroll tax-filing solution for small businesses with between 1 and 100 employees.

List of categories

Business tax
Check Printing
Self-Service Portal
Benefits Administration
Small Business Payroll

SurePayroll Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.