Workable Review - why 4.4 stars?

Workable Review
ITQlick Score: 96/100
ITQlick Rating: (4.4/5)
Pricing: 2.8/10 - low cost
Category: Applicant Tracking -> Workable
Ranking:Ranked 7 out of 222 Applicant Tracking systems
Company: Workable
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Workable pricing, Workable alternatives
Shlomi LaviShlomi Lavi / updated: Oct 17, 2021

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What is Workable?

Workable is a cloud-based talent tracking and acquisition solution that helps businesses and HR units of enterprises find the best talents. Workable is equipped with features, some of which are explained below:
  • Centralized Hiring Dashboard: Workable features a dashboard that shows the user in real-time what is happening, what is next, and what is left to do for each job and candidate.
  • Branded Careers Pages: This feature allows companies to create career pages without coding, including search, filters, and auto-fill applications.
  • Video Interviews: This feature ensures businesses screen applicants via video interviews.
Workable is headquartered in London, UK, and has about 270 employees. The company was founded in 2012 and has since served over 20,000 companies, helping them to hire over 1.3 million candidates.

What is Workable rating? ()

The rating of Workable is 4.4 stars out of 5 and the total score is 96 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Workable's typical customers?

Workable is a cross industry product focused on small and medium sized businesses. It is offered as a cloud based solution with a SaaS delivery option, and it is accessible via any web browser as well as web enabled mobile devices such as smart phones.

The product is meant for companies that are looking for a recruitment solution that can scale with their growth. Workable currently offers five different versions that are based on the number of Active or concurrently running job applications that a company has. In this way if the business has a low or high recruitment requirement, Workable can provide a solution as well as allow it to upgrade as its recruitment volume increases.

The product is offered as a cloud based solution with a monthly subscription fee, minimal technology investment and no software maintenance. This is good for small & medium businesses which are looking for a cost effective option, rapid deployment and a quick Return on Investment (ROI). Additionally the product offers companies a free trial so that it minimizes their investment risk, by ensuring they can confirm the fit of Workable with their requirements.

Customers for Workable include Pingdom, TransferWise, InVision, Insight Riot, NetGuru, TechCrunch, Mobi2Go, Marks & Spencer and Intercom

Is Workable the best Applicant Tracking?

Workable is ranked 7 out of 222 software in their category (Applicant Tracking systems).

What are their main features and functionalities?

Workable includes the following features: Hiring & applicant tracking workflow, Post openings to major job boards, Gorgeous screening interface, Branded career pages, List jobs on your website, accept applications online, One-click apply with LinkedIn or indeed.com, Candidate tagging, Unlimited collaborators, Separate hiring teams per position, Create job descriptions & requirements, Social media recruitment, E-mail candidates, including mass mailing and mail templates, Fully-customisable questions and requirements for applicants, Google Chrome extension for one-click sourcing, EEO/OFCCP survey & reporting tools, Notes and tasks on each candidate, Track who shortlisted, rejected or commented on a candidate, Recruiting and sourcing statistics, Upload and import your existing resume database, Email & phone support, dedicated account manager.

What are Workable's pros? (5 Pros)

  • Workable has features that streamline the hiring process effectively
  • The background screening feature on the software is excellent
  • Workable is a relatively low-cost solution
  • Workable provides an API for integration with third party software
  • The solution includes discounted access to numerous premium job boards as well as LinkedIn integration

What are Workable's cons? (2 cons)

  • The mobile version is problematic to use
  • Workable support channels are not very encouraging to users

Who are their main alternatives?

Workable faces competition from software solutions like Jobvite, Lever, Greenhouse, and iCIMS Talent Cloud. Workable can be compared to its competition in critical aspects below:
  • Cost: Workable is cost-rated 1.4/5 where 1 is low-cost, and 5 is high-cost, indicating that it is a low-cost software. However, Jobvite, Lever, Greenhouse, and iCIMS did not disclose their pricing details. Both Workable and Jobvite have a free trial version.
  • Functionality: Workable compares favorably in terms of functionalities compared to its alternatives. The software favors integration with other tech products. Workable has a background screening feature, which Lever does not have, and a portal for recruiting firms, which Jobvite does not provide.
  • Scalability: Workable is built-to-scale businesses of any size, as well as its competitors. They all support small and medium businesses and can provide solutions to businesses of any size.
  • Support: Workable provides 24/7 email, chat, FAQ, and phone support. In comparison, Lever and Greenhouse do not offer phone support round the clock, while Jobvite does not provide 24/7 support. iCIMS provides all forms of support channels as Workable.
  • Popularity: Workable is a popular brand compared to its competitors. Since its establishment in 2012, the software vendor has raised over $70 million in seed funding and has processed the hiring of over 1.3 million talents worldwide. iCIMS has about 4,300 customers, in comparison.
  • Cloud/Physical: Workable is entirely cloud-based. The software shares a similarity in this category with its competitors, apart from Lever, which has an on-premise version.
  • Customers/Industries: Workable targets more industries and has more customer engagements with over 20,000 firms registered and more prominent brands as customers, like Starling Bank, LA Clippers, etc., compared to its competition.

What is the cost of Workable?

Workable offers four product plans on the vendor website: the Paygo Plan, Core Plan, Growth Plan, and Premier Plan.

The first, the Paygo plan, is a self-service package for businesses that hire occasionally. Paygo is priced at $99 per month and comes with HRIS and Zoom integrations.

The Core Plan is designed for small businesses and offers all the features of Paygo and more like GDPR compliance. The pricing details for this plan are not public.

The Growth Plan is best suited to firms looking to scale, but the pricing information of this software is not public. Growth comes with all the features of Core and additional functionalities like anonymized screening.

The Premier Plan is specifically for companies looking to hire top-class talent. The package comes with all features on the Growth Plan and other functionalities like native language support. The pricing details for this plan are not public.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Workable

What should you ask Workable during a demo session? (65 questions)

Schedule a demo with Workable and access 65 must ask questions for the vendor while watching Workable in action.

Is it the right software for you?

Workable applicant tracking software is ideal for businesses of all sizes and individual recruiters, helping small and large-scale businesses find the right talents. Companies sized between 1-1000+ use Workable. The software is used across several industries, from ICT to finance, from marketing to Human Resources. Workable is especially relevant in the HR and recruitment industry. Customers like Eurobank, LA Clippers, Imagr, and Valiant Finance use Workable to meet their hiring needs.

List of categories

Billing & Invoicing
CRM
Self-Service Portal
Human Resources
Applicant Tracking
HR Analytics
Recruiting Agency
Recruitment
Talent Management
HR Department
Workforce Management
Workflow Management

List of features

Employee Self-Service
HR Management
Payroll
Performance Record
Recruiting
Software Customization
Applicant Tracking
Document Management
Email Integration
Email Notifications
Mobile Access
Pre-Employment Testing
Recruiting Management
Recruiting Management
Reference Checking

Workable Vs. Alternatives

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4.4/5
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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.