Acuity Scheduling Review - why 4.8 stars?

Acuity Scheduling Review
ITQlick Score: 93/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Appointment Scheduling -> Acuity Scheduling review
Ranking:Ranked 1 out of 58 Appointment Scheduling systems
Company: Acuity Scheduling
Pricing: starts at $14 per month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Acuity Scheduling pricing, Acuity Scheduling alternatives
Shlomi LaviShlomi Lavi / updated: Dec 30, 2022

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What is Acuity Scheduling?

Acuity Scheduling is a cloud-based appointment scheduling software designed for business teams and professionals to manage their schedules and appointment easily. The software comes with features such as:
  • Control of availability 24/7: Scheduling teams can organize multiple locations and control the calendar view of their clients. This feature helps teams to harness all the dynamics to make scheduling work for them.
  • Schedule Management: Acuity Scheduling provides teams with the ability to auto-adjust time zones. This allows clients to cancel and reschedule themselves easily. Teams can also send automated reminders to keep clients prompt.
  • Client Information Management: With this feature, teams can request clients to fill out intake forms at the point of booking. Teams can have everything they need to know about their client in one place.
Acuity Scheduling is an appointment scheduling system that started in 2006. As a subsidiary of Squarespace, The company is headquartered in New York, United States. The company has a workforce of up to 50 employees.

Who is it best for?

Customers of the software mainly include small and medium businesses hailing from a variety of different industries. It can be deployed in such industries as retail and wholesale, event planning, financial services, technology, and others. Some major customers of the software include BNET, HV Training, and OMM Alternative etc.

Main features and functionalities

The software offers web based client booking available all the time in addition to offering group appointments for online class scheduling. From a single centralized location, Acuity Scheduling allows management of multiple appointments, schedules, and employees. The software automatically converts from one time zone to another to avoid confusion. It also offers two-way synchronization with Google.

Acuity Scheduling offers email and SMS reminders for upcoming appointments and events. Website can be customized for company logo and other details using HTML. Other important capabilities include promotion with coupons and vouchers, custom intake forms, client management, and customized reporting etc.

What is the actual cost?

Acuity Scheduling is a top-rated cloud-based appointment scheduling tool used in healthcare facilities. It has three pricing plans; Emerging, Growing, and Powerhouse. All three plans have a 7-day trial period.

  • Emerging: The Emerging pricing plan costs $15 per month if you opt for the monthly payment scheme. However, if you opt for the annual payment scheme, you can save 6% yearly, and the monthly cost would drop to $14 per month.

  • Growing: The Growing pricing plan costs $25 per month under the monthly payment option. However, the annual payment scheme can help you save 8% annually, with the monthly cost dropping to $23 per month.

  • Powerhouse: This is the ultimate package with a price of $50 per month under the monthly payment scheme. However, under the annual payment scheme, the monthly cost drops to $45 per month, saving 10% annually.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Acuity Scheduling. You can also find here pricing information from Acuity Scheduling's website.


  • Acuity Scheduling offers end-users the ability to personalize different scheduling links
  • The software provides a single calendar to keep things organized for teams in different organizations
  • The software offers the option for end-users to create unique and short URLs for a business booking system


  • Acuity Scheduling does not offer a free version

How it stacks up?

Access a head to head analysis of Acuity Scheduling vs alternative software solutions.
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Frequently Asked Questions (FAQs)

Is it the best Appointment Scheduling system?

Acuity Scheduling is ranked 1 out of 58 software in their category (Appointment Scheduling systems).

How they are rated on ITQlick?

The rating of Acuity Scheduling is 4.8 stars out of 5 and the total score is 93 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Acuity Scheduling makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Acuity Scheduling can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Acuity Scheduling and alternatives?

The most popular alternatives to Acuity Scheduling in 2024: QLess, SuperSaaS, TimeTap, MyAppointments, Yocale. Access the complete competitors analysis here - Acuity Scheduling VS Appointment Scheduling Software alternatives.

Is Acuity Scheduling right for you or your business?

Acuity Scheduling (A Squarespace Company) is an appointment scheduling system for business teams and professionals in the health, consultancy, freelance, etc. Examples of customers using Acuity Scheduling are Whiskey Business, Under Pressure Message & Spa, Schooner Coaching, etc.

List of categories

Payment Processing
Booking and scheduling
Employee Scheduling
Mental Health
Appointment Scheduling
Hotel Booking & Reservations
Professional Services Automation
Retail Analytics POS

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.