TimeTap Review - why 4.5 stars?

TimeTap Review
ITQlick Score: 88/100
ITQlick Rating: (4.5/5)
Pricing: 6/10 - average cost
Category: Appointment Scheduling -> TimeTap
Ranking:Ranked 4 out of 57 Appointment Scheduling systems
Company: TimeTap
Pricing: starts at $24.95 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: TimeTap pricing, TimeTap alternatives

Shlomi LaviShlomi Lavi / updated: Jun 02, 2022

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What is TimeTap and its features?

TimeTap is an appointment scheduling software for businesses designed to make client bookings, make online scheduling, decrease call volumes, and control schedules. Its features make users run a better business, spend time, and ease stress. This software has notable features like total appointment management, automated emails, multiple staff, and synchronized time zone adjustment.

TimeTap allowed ample allocation of time in doing the right thing and was founded in 2006. It is based in North Charlotte, United States and has an employee size of seven persons. The software won awards like The Best value, Best Support, and Best Functionality awards on Capterra in 2017 and the Best Functionality Awards on High Performer.


What is TimeTap rating?

The rating of TimeTap is 4.5 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses TimeTap?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, TimeTap makes it fairly easy to use. This product is user friendly and intuitive.

Is TimeTap cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access TimeTap on your mobile/smart phone.

Is TimeTap the best Appointment Scheduling system?

TimeTap is ranked 4 out of 57 software in their category (Appointment Scheduling systems).

What are TimeTap's pros? (4 Pros)

  • Timetap is a highly scalable appointment scheduling solution that can handle high booking volumes
  • The platform has a functionality that allows the users to schedule themselves
  • Timetap offers excellent, helpful, and responsive support personnel
  • The software boosts productivity and creates time for users

What are TimeTap's cons? (2 cons)

  • Timetap does not allow users to limit the number of appointments they can allow per day
  • Converting and exporting forms in desired formats can sometimes be problematic

Who are their main alternatives?

Timetap is an online appointment scheduling solution for businesses, and its top competitors in this niche include GReminders, Doodle, Acuity Scheduling, and Setmore. Timetap is compared to its top alternatives based on the key aspects listed below:
  • Cloud/Industries: Timetap is a web-based appointment scheduling software solution. In comparison, all the top alternatives of Timetap are fully cloud-based appointment scheduling solutions.
  • Cost: Timetap pricing starts at $22.45 per month for Solo and $35.95 per month for Team. Add-ons and a 30-day free trial offer are also available. In comparison, GReminders pricing starts at $5.95 per month, Acuity Scheduling pricing starts at $14 per month, Doodle pricing starts at $6.95 per user per month, and Setmore pricing starts at $5 per user per month. Doodle, GReminders, and Setmore have free forever plans, and they all have free trials, except Setmore.
  • Customers/Industries: Timetap serves a wide range of customers and industries, such as beauty & wellness, fitness, healthcare, public sector, finance, HR & Recruiting, education, automotive & travel, etc. While all the top Timetap alternatives target similar customers and industries, freelancers and consultants use Doodle, and creative businesses like tattoo shops and photographers use Setmore.
  • Functionality: Timetap is a robust appointment scheduling solution with tools such as 24/7 online booking, client management, intelligent travel time, payment processing, scheduler embed codes, flexible availability, custom booking sites, etc. Compared to its top competitors, Timetap has several features in common with its leading alternatives. However, Setmore has native support for virtual appointments, which does not have native support on Timetap.
  • Popularity: Timetap was launched in 2015 and has provided appointment scheduling solutions to famous brands like Uber, Moderna, and Facebook (now Meta). In comparison, Doodle has over 70,000 customers, while Acuity Scheduling provides its solutions to over 100,000 businesses.
  • Scalability: Timetap is a scalable solution suitable for solo use or teams of all sizes. In comparison, all the top alternatives of Timetap are equally scalable solutions.
  • Support: The following support channels are available for companies that use Timetap: email, phone, an FAQ section, and a knowledge base. Compared to its top alternatives, Timetap does not have a live chat support channel like GReminders and has a phone support channel that is unavailable on Doodle.

What is the cost of TimeTap?

Timetap pricing is based on two subscription offerings, namely Business and Professional. Both plans have a Team and Solo offering, and the pricing details in this article are based on an annual billing model. A 30-day free trial is also available, but Timetap has no free plan.

Timetap Business Team pricing starts at $67.45 per month, and it covers five staff and five locations. Users can add five additional staff or locations at $22.5/month each. Timetap Business Solo pricing starts at $40.45 per month, covering one staff and one location.

Timetap Professional Team pricing starts at $35.95 per month, covering five staff and five locations. The fee for additional staff and locations starts at $13.50 per month. Timetap Professional Solo pricing starts at $22.45 per month, covering one staff and one location.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for TimeTap. You can also find here pricing information from TimeTap's website.

What should you ask TimeTap during a demo session? (65 questions)

Schedule a demo with TimeTap and access 65 must ask questions for the vendor while watching TimeTap in action.

Where TimeTap is used?

Timetap is a web-based appointment scheduling solution that caters to businesses across several industry verticals, such as beauty & wellness, fitness, healthcare, the public sector, etc. The platform fits small, growing, and enterprise businesses and top brands like IBM, Uber, Plasticity, and Steelcase.

List of categories

Booking and scheduling
Appointment Scheduling
Calendar
Professional Services Automation

TimeTap Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
TimeTap
ITQlick rating
4.5/5
Score
88/100
Pricing
6/10
License pricing
$24.95 per month
Functionality
4
Compare
Acuity S...
ITQlick rating
4.8/5
Score
93/100
Pricing
2/10
License pricing
$14 per month
Functionality
11
QLess
ITQlick rating
4.2/5
Score
89/100
Pricing
5.4/10
License pricing
$60 per user/month
Functionality
3
Review
SuperSaaS
ITQlick rating
4.6/5
Score
88/100
Pricing
2/10
License pricing
$8 per month
Functionality
6
MyAppointments
ITQlick rating
5/5
Score
85/100
Pricing
7/10
License pricing
$29 per month
Functionality
3

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.