Cloudbeds Review - why 4.5 stars?

Shlomi LaviShlomi Lavi / updated: Oct 13, 2020

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What is Cloudbeds?

Main category: Hotel Management

CloudBeds is a hotel management software designed to empower hospitality businesses to manage their pricing, inventory, staff, data, and guests in real-time. Included in this software is an intuitive calendar that helps manage reservations. The software also has an inbuilt booking engine that helps drive commission-free bookings to a hotel website. Furthermore, CloudBeds helps optimize rates and generate insights from competitors.

Some key features of CloudBeds are finance & payments, channel manager, revenue management (PIE), and property management system. The founder, CloudBeds®, is a hospitality company with a workforce of over 300 employees. The company is headquartered in San Diego, California, United States.

Cloudbeds rating -

The rating of Cloudbeds is 4.5 stars out of 5 and the total score is 93 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

The typical customers include the following business size: Small business, Medium business.

Cloudbeds 4 Pros

  • The system integrates seamlessly with Booking.com and Expedia
  • Calendar view and reservations layouts are intuitive and user friendly
  • There is a detailed, intelligible training to onboard new users
  • The software is easy to use and is very responsive

Cloudbeds 2 Cons

  • Payment processing module needs to be improved
  • It does not connect with some Japanese OTAs

Competitors & Alternatives

Popular alternatives to Cloudbeds: ResNexus, eZee Absolute, Hostaway, ThinkReservations, Guesty, Xotelia, CiiRUS, Lodgify Software, Sirvoy Software, MyVR. The full list of competitors can be found here.. The full list of competitors can be found here.

Cloudbeds Pricing Information

The cost of license starting from $75 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Cloudbeds

Questions to ask the vendor during a demo

Schedule a demo with Cloudbeds and access 25 must ask questions for the vendor while watching Cloudbeds in action.

Is it the right software for you?

CloudBeds is most suitable for small and medium-sized hospitality businesses. The software can be implemented in hotels, hostels, vacation rentals, group buildings, and bed & breakfast joints. Some businesses using CloudBeds are the Cabot Lodge, Matildas Boutique Hotel, and Vietnam Backpackers Hostel.

Cloudbeds Categories

Channel Management
Employee Engagement
Inventory Management
Maintenance Inventory Management
Campaign Management
Marketing Automation
Hotel Booking & Reservations
Property Management
Retail & POS
CRM

Cloudbeds specifications

ITQlick Score: 93/100
ITQlick Rating: (4.5/5)
Company: Cloudbeds
Address: United States
Pricing: Starting from $75 per user/month
Typical customers: Small business, Medium business
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Cloudbeds Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Cloudbeds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$75 per user/month
Functionality score
10
Software review
Cloudbeds review
Compare
Cloudbeds Vs ResNexus
ResNexus
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$3 per user/month
Functionality score
11
Software review
ResNexus review
Compare
ResNexus Vs Cloudbeds
eZee
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$45 per month
Functionality score
4
Software review
eZee review
Compare
eZee Vs Cloudbeds
Hostaway
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$25 per month
Functionality score
5
Software review
Hostaway review
Compare
Hostaway Vs Cloudbeds
ThinkReservations
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Functionality score
4
Software review
ThinkReservations review
Compare
ThinkReservations Vs Cloudbeds
Author
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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.