ThinkReservations Review - why 4.9 stars?

ThinkReservations Review
ITQlick Score: 89/100
ITQlick Rating: (4.9/5)
Pricing: 2.6/10 - low cost
Category: Hotel Management -> ThinkReservations
Ranking:Ranked 6 out of 125 Hotel Management systems
Company: ThinkReservations
Pricing: starts at $10 per room/month
Typical customers: SMBs
Platforms: Cloud
Links: ThinkReservations pricing, ThinkReservations alternatives

Shlomi LaviShlomi Lavi / updated: Apr 16, 2022

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What is ThinkReservations and its features?

ThinkReservations is an all-in-one cloud-based property management software solution that packs a booking engine, channel manager, and property management system to help hotels and independent luxury lodgings increase productivity and revenue. ThinkReservations is a feature-rich solution, and some of its functionalities are explained below:
  • Channel Manager: Users of ThinkReservations can leverage the channel manager to increase sales, eliminate double bookings, and save time. The channel manager automatically updates availability, restrictions, and rates to online travel agencies like Bookings.com and Expedia.
  • Property Management System: ThinkReservations helps hotels run property management with tools like guest management, a full report suite, a reservation calendar, automatic emails, yield management, task management, minimum night adjustments, housekeeping, etc.
  • Booking Engine: With ThinkReservations, hotels can streamline and increase direct bookings for customers and provide a better customer experience as its booking engine is simple to use, customizable, and offers curated items, packages, and services.
  • Payment Processing: ThinkReservations connects directly to popular credit card processors like Stripe and offers an online booking and payment system which enables users to provide round-the-clock booking, receive instant and secure online payments, and generate cash flow.
  • Integrations: Hotels that use ThinkReservations can leverage seamless integrations with other hotel systems and services to enhance their business like Airbnb, Facebook Pixel, Expedia, Cartstack, etc.
ThinkReservations is headquartered in Seattle, Washington, USA. The company was founded in 2012 and has between 11 to 50 employees today.

What is ThinkReservations rating?

The rating of ThinkReservations is 4.9 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ThinkReservations?

The typical customers include the following business size: SMBs.

Is it easy to use?

Yes, ThinkReservations makes it fairly easy to use. This product is user friendly and intuitive.

Is ThinkReservations cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ThinkReservations can't be accessed on mobile, you would need to access it from your computer.

Is ThinkReservations the best Hotel Management system?

ThinkReservations is ranked 6 out of 125 software in their category (Hotel Management systems).

What are ThinkReservations's pros? (4 Pros)

  • ThinkReservations is generally cost-friendly for small hotels or bed & breakfast services
  • The software has a responsive customer support team and helpful learning resources
  • The ThinkReservations system is regularly updated with new and helpful features
  • It is equipped with advanced accounting and booking features

What are ThinkReservations's cons? (2 cons)

  • Guests sometimes face invoice update bugs when booking with gift certificate codes
  • Customization is limited for the automated email templates on ThinkReservations

Who are their main alternatives?

As a leading provider of hotel management solutions, ThinkReservations faces competition from the following popular software solutions: innRoad, Lodgify, Guest Suites Hotel Software, and Little Hotelier. ThinkReservations is compared to its top competitors in the selected aspects listed below:
  • Cloud/On-premise: ThinkReservations is a fully cloud-based hotel property management solution. In comparison, Guest Suites is deployed both on the cloud and on-premise, while all other top alternatives of ThinkReservations are fully cloud-based software.
  • Cost: ThinkReservations pricing starts at $10 per room per month, with a minimum of $50 per month. No free trial or free version is available. In comparison, Little Hotelier pricing starts at $90.49 per month for 1–5 rooms, Lodgify pricing starts at $0 plus a 3.9% booking fee for one rental, and innRoad pricing starts at $3 per room per month. Little Hotelier and Lodgify have a free trial offering.
  • Customers/Industries: ThinkReservations targets key players in the hospitality industry, including hotels and boutique hotels, bed & breakfasts plus inns, motels, RV Parks & campgrounds, and vacation rentals. In comparison, all top alternatives of ThinkReservations target similar clients in the hospitality sector. Also, Lodgify is built to serve vacation rentals, Little Hotelier is designed for small hotels, and innRoad also serves brands and hospitality groups.
  • Functionality: ThinkReservations is a robust platform with tools like channel manager, yield management, booking engine, credit card processing integrations, etc. Compared to its top competitors, ThinkReservations does not offer a website builder, which is available on Little Hotelier and Lodgify. Also, Guest Suites offers point-of-sale features.
  • Popularity: ThinkReservations is the hotel management solution for over 1,600 businesses in 48 states that serve over 2 million guests annually. In comparison, innRoad has over 2,000 clients.
  • Scalability: ThinkReservations is a scalable software solution for hotels and lodging businesses with at least 5 rooms. In comparison, all top alternatives of ThinkReservations are equally scalable software options. Also, Little Hotelier is designed to support small hotels with 30 rooms or less.
  • Support: ThinkReservations offers support to its clients through a knowledge base, live chat, phone, and email channels. Compared to its top alternatives, ThinkReservations offers support via live chat, which is only available for clients that use Little Hotelier. Also, Little Hotelier does not offer support via email, an available option on ThinkReservations.

What is the cost of ThinkReservations?

ThinkReservations pricing is fixed at $10 per room per month, with a minimum of $50 every month. A flexible one-time setup fee, starting at $350 per 10 rooms and an additional $100 for every 10 more rooms, is required for new users that want to import their data to the ThinkReservations system.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for ThinkReservations. You can also find here pricing information from ThinkReservations's website.

What should you ask ThinkReservations during a demo session? (65 questions)

Schedule a demo with ThinkReservations and access 65 must ask questions for the vendor while watching ThinkReservations in action.

Where ThinkReservations is used?

ThinkReservations is a cloud-based, all-in-one hotel management solution for vacation rentals, hotels, boutique hotels, motels, campgrounds, etc. The platform is fit for businesses of all sizes, and hospitality services across 48 states in the USA use the ThinkReservations solution.

List of categories

Promotions
Hotel Booking & Reservations
Property Management
Point of sale

ThinkReservations Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.