Hostaway Review - why 4.4 stars?

Shlomi Lavi / updated: Mar 21, 2022

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What is Hostaway?

Hostaway is a cloud-based property management software and channel manager solution that helps businesses in the vacation rental category manage their operations and maintain healthy customer relationships. Some of the features that come with the Hostaway software are discussed below:

• Channel Manager: Hostaway helps property managers manage distribution channels with multi-calendar, multi-unit support, and available cross-listings.
• Analytics & Reporting: Property managers can gain insights into their business with custom reports, financial reports, dynamic pricing, expense tracking, occupancy reports, and other reporting tools available on Hostaway.
• Operations: Hostaway helps users manage every aspect of their daily routine seamlessly, automate and process payments, manage tasks and access to work areas, and generate invoices per occasion or client requirements.
• Marketing: Hostaway offers its clients tools for marketing such as booking websites, website builders, coupon management, and WordPress plugin.
• Communication: Hostaway helps property owners, managers, and customers connect with automated messaging, owner portal, guest portal, unified inbox, and native support for SMS and WhatsApp.

Hostaway was founded in 2015, and the company has its headquarters in Toronto, Ontario, Canada, with an employee size between 51-100.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Hostaway pricing starts at $100 per month, with flexible pricing packages based on the number of units. Hostaway pricing options include commission-based pricing and fixed pricing.

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Hostaway. You can also find here pricing information from Hostaway's website.

Pros

• Hostaway is a cost-friendly software solution compared to its top alternatives
• The software is generally easy to use
• The automation tools on Hostaway work satisfactorily
• Almost all users have attested that the software helps to increase profit due to its multiple channel integration.

Cons

• Occasionally, performance bugs may disrupt the user experience
• The mobile version of the Hostaway software has limited features and can be improved

How it stacks up?

Access a head to head analysis of Hostaway vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Hostaway right for you or your business?

Hostaway is a cloud-based property management and channel management system that helps property owners and managers of vacation rentals streamline their operations. The software is scalable for operations with 1-1000+ units and is used by thousands of property managers globally by brands like Haven Vacation Rentals, Lifty Life, and Hiphipstay.