Hostaway Review - why 4.4 stars?

• Channel Manager: Hostaway helps property managers manage distribution channels with multi-calendar, multi-unit support, and available cross-listings.
• Analytics & Reporting: Property managers can gain insights into their business with custom reports, financial reports, dynamic pricing, expense tracking, occupancy reports, and other reporting tools available on Hostaway.
• Operations: Hostaway helps users manage every aspect of their daily routine seamlessly, automate and process payments, manage tasks and access to work areas, and generate invoices per occasion or client requirements.
• Marketing: Hostaway offers its clients tools for marketing such as booking websites, website builders, coupon management, and WordPress plugin.
• Communication: Hostaway helps property owners, managers, and customers connect with automated messaging, owner portal, guest portal, unified inbox, and native support for SMS and WhatsApp.

• Hostaway is a cost-friendly software solution compared to its top alternatives
• The software is generally easy to use
• The automation tools on Hostaway work satisfactorily
• Almost all users have attested that the software helps to increase profit due to its multiple channel integration.

• Occasionally, performance bugs may disrupt the user experience
• The mobile version of the Hostaway software has limited features and can be improved

• Cloud/On-premise: Hostaway is a cloud-based property management software solution. Hostaway and its top competitors are all fully cloud-based options compared to its top alternatives.
• Cost: Hostaway pricing starts at $100 per month and is based on factors like company size/number of properties. In comparison, Lodgify pricing starts at $12 per property per month for 1 property, Hosthub pricing starts at $19 per month per property for 1 rental, and Cloudbeds pricing starts at $80 per month per private hotel room. Guesty does not disclose its pricing schedule.
• Customers/Industries: Hostaway targets customers in property management and the hospitality industry like home managers, vacation rentals, etc. In comparison, Cloudbeds also targets property managers that operate hotels and private hostels, while the other top alternatives target similar customers and industries as Hostaway.
• Functionality: Hostaway has the features of typical property and vacation management software like occupancy reporting, owner portal, and guest portal. When compared to its top competitors, Hostaway has built-in accounting tools which Guesty does not offer, while Cloudbeds does not offer maintenance management features that are available on Hostaway.
• Popularity: Hostaway was founded in 2015, and is a privately-owned software company that serves thousands of users worldwide. In comparison, Cloudbeds has over 22,000 customers, while Guesty has over 20,000 clients.
• Scalability: Hostaway is scalable for unit managers with any number of units, from 5 to 1000+. In comparison, Lodgify and other top Hostaway competitors are scalable software options, supporting property managers with units from 1-1000+.
• Support: Hostaway support is available through the following channels: email, phone, chat, forum, FAQ, a knowledge base, and 24/7 support. Compared to its alternatives, Hostaway offers phone support unavailable on Lodgify and Cloudbeds.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Hostaway. You can also find here pricing information from Hostaway's website.