ResNexus Review - why 4.7 stars?

ResNexus Review
ITQlick Score: 91/100
ITQlick Rating: (4.7/5)
Pricing: 6.6/10 - high cost
Category: Hotel Management -> ResNexus
Ranking:Ranked 2 out of 125 Hotel Management systems
Company: ResNexus
Pricing: starts at $3 per room/month
Typical customers: SMBs
Platforms: Cloud
Links: ResNexus pricing, ResNexus alternatives

Shlomi LaviShlomi Lavi / updated: Apr 17, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is ResNexus?

ResNexus is a cloud-based Hotel Management software that allows its users to gather more guest reservations online through customized websites. It also allows them to preside over online guest bookings with a guest management system. Establishments can leverage these features to bolster their marketing and overall management operations.

The software highlight features include Automated Marketing, Marketing Channel Management, Property Management System, and Revenue Management. ResNexus is from the stables of Reservation Nexus, a Partnership Computer Software company which started operations in 2003. It has its headquarters in Salem, Utah, USA, and currently has between 11 and 50 employees. It won the Travel & Hospitality Top 10 Booking & Reservation Solution Providers in 2020.


What is ResNexus rating?

The rating of ResNexus is 4.7 stars out of 5 and the total score is 91 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses ResNexus?

The typical customers include the following business size: SMBs.

Is ResNexus the best Hotel Management system?

ResNexus is ranked 2 out of 125 software in their category (Hotel Management systems).

What are ResNexus's pros? (4 Pros)

  • ResNexus comes with an online store feature that users can leverage to sell merchandise, gift certificates, and guest services
  • The platform is generally user-friendly for newbies and less tech-savvy individuals.
  • ResNexus has a website builder feature that helps property managers/owners facilitate visibility and swift reservations
  • Users can connect to a credit card system

What are ResNexus's cons? (2 cons)

  • Modifying a reservation is sometimes difficult to complete on ResNexus
  • Users occasionally find it difficult to reach support personnel during weekends

Who are their main alternatives?

ResNexus offers property management and reservation solutions to businesses, and in that niche, its top alternatives include Hospitable.com, Hostaway, StayNTouch, and Hotello. ResNexus is compared to its top competitors in the following selected aspects:
  • Cloud/On-premise: ResNexus is a cloud-based property management and reservation solution. In comparison, Hotello and other top alternatives of ResNexus are fully cloud-based property management and reservation software.
  • Cost: ResNexus pricing is not disclosed by the vendor, and no free trial offer is available. In comparison, Hostaway pricing starts at a minimum of $100 per month, and Hospitable.com pricing starts at $21.62 per month as a base fee for two properties. All other top ResNexus alternatives do not disclose their pricing details, and only Hospitable.com offers a 14-day free trial.
  • Customers/Industries: ResNexus offers property management and reservation solutions to businesses in the hospitality industry. Vacation rentals, lodgings, hotels, Airbnbs, campgrounds, storage rentals, and bed & breakfast businesses are the typical customers that use ResNexus. In comparison, ResNexus and its top competitors target similar customers in the hospitality industry. Also, Hotello is designed to service hotels, vacation rentals use Hostaway, and property owners and managers use Hospitable.com and StayNTouch.
  • Functionality: ResNexus has several features like a website builder, payment processing, bookings and reservation systems, marketing channels, and restaurant POS. Compared to its top alternatives, ResNexus offers a website builder, which is only available on Hospitable.com and Hostaway.
  • Popularity: ResNexus was founded in 2004. Today, the software has over 3200 users globally. In comparison, over 600 hotels use StayNTouch cloud PMS, over 300,000 vacation and short-term rental services use Hospitable.com, Hotello was founded in 2001, and thousands of vacation rental property managers use the Hostaway solution.
  • Scalability: ResNexus offers services to businesses of all sizes, making it a highly scalable property management and reservation software solution. In comparison, all top alternatives of ResNexus are equally scalable software options.
  • Support: ResNexus offers support to its users via email, phone, and a knowledge base. Compared to its top alternatives, ResNexus does not offer support via a live chat channel like Hostaway and Hotello. Also, Hostaway offers support via the community, a support channel that ResNexus does not offer.

What is the cost of ResNexus?

The cost of license starts at $3 per room/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ResNexus. You can also find here pricing information from ResNexus's website.

What should you ask ResNexus during a demo session? (65 questions)

Schedule a demo with ResNexus and access 65 must ask questions for the vendor while watching ResNexus in action.

Where ResNexus is used?

ResNexus is a cloud-based property management and reservation software solution designed to provide solutions to businesses of all sizes in the hospitality sector. The ResNexus platform is built for lodgings, bed & breakfast, hotels, vacation rentals, storage rentals, etc. RedTail Mountain Properties, The Bentley Hill, and Chambers House Bed & Breakfast are some clients that use ResNexus.

List of categories

Payment Processing
Employee Engagement
Work Order Management
Marketing Automation
Contact management
SEO
Hotel Booking & Reservations
Hotel CRM
Property Management
Point of sale
Lead Management

ResNexus Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ResNexus
ITQlick rating
4.7/5
Score
91/100
Pricing
6.6/10
License pricing
$3 per room/month
Functionality
11
Compare
Cloudbeds
ITQlick rating
4.5/5
Score
93/100
Pricing
2.4/10
License pricing
$75 per user/month
Functionality
10
eZee
ITQlick rating
4.5/5
Score
90/100
Pricing
2.4/10
License pricing
$45 per month
Functionality
4
Review
Hostaway
ITQlick rating
4.4/5
Score
90/100
Pricing
2.8/10
License pricing
$100 per month
Functionality
5
ThinkReservations
ITQlick rating
4.9/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per room/month
Functionality
4
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.