Coffee Shop Review - why 4.2 stars?

Coffee Shop Manager Review
ITQlick Score: 86/100
ITQlick Rating: (4.2/5)
Pricing: 4.2/10 - average cost
Category: Retail & POS -> Coffee Shop
Ranking:Ranked 38 out of 430 Retail & POS systems
Company: Coffee Shop Manager
Typical customers: Start up, Small business
Platforms: Desktop
Links: Coffee Shop pricing, Coffee Shop alternatives

Shlomi LaviShlomi Lavi / updated: Apr 16, 2022

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What is Coffee Shop and its features?

Coffee Shop Manager is a cloud-based Point of sale (POS) and retail management solution designed for small and midsize businesses. The solution core features include customer service, table management, order tracking, and credit card processing, among others. The platform is designed to serve the unique needs of cafes, coffee shops, and bakeries, and more.

With the POS feature, the user can explore orders, packages, inventory, reports, and customers. The platform has a customer loyalty feature that recognizes and rewards customers for their loyalty. With the table management feature, the owners can simplify the table service. Coffee Shop Manager is software that was developed by Granbury Restaurant in 2001 in the US. It serves all the 50 states in the coffee industry.

What is Coffee Shop rating?

The rating of Coffee Shop is 4.2 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Coffee Shop?

The software has specifically been designed for small and medium sized businesses. It can be used by coffee shops, coffee kiosks, drive-thru joints, coffee carts, cafes, and other similar ventures. Axum Coffee is among the notable clients of the software.

Is it easy to use?

Yes, Coffee Shop makes it fairly easy to use. This product is user friendly and intuitive.

Is Coffee Shop cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Coffee Shop can't be accessed on mobile, you would need to access it from your computer.

Is Coffee Shop the best Retail & POS system?

Coffee Shop is ranked 38 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

The software offers comprehensive order tracking capabilities with various customization options for flavors and shots. Photos and graphics can be added to screens and suggested items can be included on every order. Maximum flexibility for larger menus is afforded with multiple screen layout options. The software also offers receipt printing, barcode scanning, and a kitchen display. Various customer management features include credit card processing, pre-paid accounts, customer loyalty management, and support for multiple locations.

Coffee Shop Manager offers integration with QuickBooks Pro in addition to multiple reporting types related to sales tax, inventory, purchase, and other business aspects. Other capabilities include inventory tracking tools, role-based security, multi-store data management, labor management, employee scheduling, and others.

What are Coffee Shop's pros? (4 Pros)

  • Coffee Shop Manager is cheap and affordable
  • The platform offers flexibility and saves space
  • The software can be used with a tablet that is portable and lightweight
  • It provides real-time alerts and results

What are Coffee Shop's cons? (2 cons)

  • Coffee Shop Manager is a bit complex for a first time user
  • It is sometimes slow

Who are their main alternatives?

The two main competitors of the Coffee Shop Manager include InTouch POS and ShopKeep. Coffee Shop Manager caters to the small and medium-sized businesses, whereas InTouch POS provides to businesses of all sizes. InTouch POS is a cloud-based POS solution just like Coffee Shop Manager.

InTouch Typical customers include restaurants, quick-service, fine dining, night-club, room service, and drive through, but Coffee Shop Manager typical customers include coffee shops, drive-thru joints, cafes, and coffee carts. Coffee Shop Manager has an online user review rating of 4.2, but InTouch has 2.8.

ShopKeep is a cloud-based POS solution just like Coffee Shop Manager. ShopKeep caters to small businesses in retail businesses, bars, restaurants, quick-serve businesses, and franchises and more and on the other hand Coffee Shop Manager provide to small and midsize companies in coffee joints, cafes, coffee kiosks and shops. Both ShopKeep and Coffee Shop Manager has an online user review rating of 4.2.

What is the cost of Coffee Shop?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Coffee Shop

What should you ask Coffee Shop Manager during a demo session? (65 questions)

Schedule a demo with Coffee Shop and access 65 must ask questions for the vendor while watching Coffee Shop in action. Visit the vendor's website here.

Where Coffee Shop is used?

Coffee Shop Manager is ideal for small and midsize businesses. It caters to the unique needs of cafes, coffee shops, drive-thru joints, coffee kiosks, coffee carts and bakeries, and more. It serves 50 states in the United States.

List of categories

Point of sale

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Inventory Management

Coffee Shop Vs. Alternatives

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Epos Now
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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.