Coffee Shop Review - why 4.2 stars?

Shlomi Lavi / updated: Sep 20, 2022

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What is Coffee Shop?

Coffee Shop Manager is a cloud-based Point of sale (POS) and retail management solution designed for small and midsize businesses. The solution core features include customer service, table management, order tracking, and credit card processing, among others. The platform is designed to serve the unique needs of cafes, coffee shops, and bakeries, and more.

With the POS feature, the user can explore orders, packages, inventory, reports, and customers. The platform has a customer loyalty feature that recognizes and rewards customers for their loyalty. With the table management feature, the owners can simplify the table service. Coffee Shop Manager is software that was developed by Granbury Restaurant in 2001 in the US. It serves all the 50 states in the coffee industry.

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Who is it best for?

The software has specifically been designed for small and medium sized businesses. It can be used by coffee shops, coffee kiosks, drive-thru joints, coffee carts, cafes, and other similar ventures. Axum Coffee is among the notable clients of the software.

Main features and functionalities

The software offers comprehensive order tracking capabilities with various customization options for flavors and shots. Photos and graphics can be added to screens and suggested items can be included on every order. Maximum flexibility for larger menus is afforded with multiple screen layout options. The software also offers receipt printing, barcode scanning, and a kitchen display. Various customer management features include credit card processing, pre-paid accounts, customer loyalty management, and support for multiple locations.

Coffee Shop Manager offers integration with QuickBooks Pro in addition to multiple reporting types related to sales tax, inventory, purchase, and other business aspects. Other capabilities include inventory tracking tools, role-based security, multi-store data management, labor management, employee scheduling, and others.

What is the actual cost?

ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Coffee Shop. You can also find here pricing information from Coffee Shop's website.

Pros

• Coffee Shop Manager is a robust point of sale solution with the typical software features in its category
• The platform has an intuitive user interface that makes it easy to learn and use
• Coffee Shop Manager has a customer-facing interface that streamlines in-person orders
• It provides real-time alerts and results

Cons

• Coffee Shop Manager does not have a mobile platform like some of its top alternatives
• The platform is tailored to support coffee shops and cafes, making it somewhat limited

How it stacks up?

Access a head to head analysis of Coffee Shop vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Coffee Shop right for you or your business?

Coffee Shop Manager is a retail point of sale solution for coffee shops and cafes. The software is highly scalable for small, midsize, and large-scale businesses. Cruisin Coffee and Hinee Gourmet Coffee are some clients that use Coffee Shop Manager.