Counterman Review - why 4.6 stars?

Counterman Review
ITQlick Score: 86/100
ITQlick Rating: (4.6/5)
Pricing: 6/10 - average cost
Category: Retail & POS -> Counterman
Ranking:Ranked 39 out of 430 Retail & POS systems
Company: Santa Maria Software, Inc.
Pricing: starts at $1,000 per license
Typical customers: Start up, Small business, Medium business
Platforms: Desktop, Cloud
Links: Counterman pricing, Counterman alternatives

Shlomi LaviShlomi Lavi / updated: Apr 16, 2022

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What is Counterman and its features?

Counterman is a cloud-based point of sale and retail management software that is designed for use in businesses such as small-sized businesses, startups, and medium-sized businesses across various industries. Users are provided with multiple functionalities in the software, including managing sales, managing inventory, among others. Major companies in the retail sector, as well as the wholesalers, can comfortably use the system since it is designed to work in such businesses.

Major features found in Counterman include customizable reporting, employee management, inventory management, and sales management, among others. Santa Maria software is a company that develops and distributes Counterman. The company is based in the United States.

What is Counterman rating?

The rating of Counterman is 4.6 stars out of 5 and the total score is 86 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Counterman?

The software is a viable solution for small independent retailers as well as large multi-location businesses. It can be used in retail and wholesale business of any kind, including stationary and gift stores, liquor stores, bars and restaurants, and others.

Is it easy to use?

Yes, Counterman makes it fairly easy to use. This product is user friendly and intuitive.

Is Counterman cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Counterman can't be accessed on mobile, you would need to access it from your computer.

Is Counterman the best Retail & POS system?

Counterman is ranked 39 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

Core POS and retail management capabilities offered by the software include barcode scanning, consignment management, discounts and gift cards, layaways and quotes, refunds and return management, and special orders. A comprehensive information database is maintained for the customers with all the essential details. The software also supports multiple peripheral devices including barcode scanner, label printer, and cash drawer. .

Counterman Pro offers inventory management capabilities of automated ordering, inventory classification, purchase order management, and price tag customization. Other important capabilities include assignment of customized security access levels, time clock, accounts payable and receivable management, and customizable reporting.

What are Counterman's pros? (3 Pros)

  • It can be customized to fit specific purposes
  • Counterman has responsive, excellent customer support.
  • It has adequately designed dashboard and user interface

What are Counterman's cons? (2 cons)

  • Counterman is expensive to buy and use, unlike most competitors
  • Non- flexibility

Who are their main alternatives?

The two major competitors of Counterman are Lightspeed and Aptos. While Counterman is a cloud-based POS, Lightspeed is both cloud-based and on-premise. Lightspeed is designed to work well in businesses of all sizes starting from small-sized companies, medium-sized companies, and large enterprises, unlike Counterman that works perfectly in startups, small-sized companies, and medium-sized businesses.

Lightspeed provides users with a customer-relationship management feature that helps businesses manage their customer with a feature that is lacking in Counterman. Based on the available online reviews, Counterman has ratings of 4.0 while Lightspeed stands at 4.4. Unlike Counterman, which is only cloud-based, Aptos is both cloud-based as well as on-premise.

Aptos works perfectly in businesses of all sizes, including large enterprises, small-sized companies, and medium-sized companies, whereas Counterman is developed to work in startups, mid-size companies, and small-sized businesses. According to most online reviews, Counterman stands at 4.0 while Aptos stands at 4.5. Aptos can support the business more than Counterman since it is both cloud-based and on-premise.

What is the cost of Counterman?

The cost of license starts at $1,000 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Counterman. You can also find here pricing information from Counterman's website.

What should you ask Santa Maria Software, Inc. during a demo session? (65 questions)

Schedule a demo with Counterman and access 65 must ask questions for the vendor while watching Counterman in action. Visit the vendor's website here.

Where Counterman is used?

Counterman is developed to work in startups, medium-sized businesses, and small-sized businesses. Major companies in the retail industry, as well as the wholesalers, can comfortably use Counterman. Companies in the construction, manufacturing, and retail can use Counterman.

List of categories

Sales
Retail & POS

List of features

Accounting Management
Consignment
Credit Card Processing
Customer Management
Employee Management
Gift Cards
Inventory Management
Reporting
Sales Commissions

Counterman Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.