Jobber Review - why 4.6 stars?

Jobber Review
ITQlick Score: 99/100
ITQlick Rating:
(4.6/5)
Pricing: 2/10 - low cost
Category: Field Service -> Jobber review
Ranking:Ranked 1 out of 348 Field Service systems
Company: Jobber - Field Service Software
Pricing: starts at $39 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Jobber pricing, Jobber alternatives
Shlomi LaviShlomi Lavi / updated: Mar 07, 2022

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What is Jobber?

Jobber is a field service cloud-based software designed for small home service enterprises. Jobber helps home service enterprises manage the day-to-day running of the enterprise, manage field clients and relate with customers. It also helps them oversee the business growth. Its features include:
  • Organize Operations: Jobber helps companies to get to the right client on time, get paid quickly, keep a record of client details wherever they are.
  • Smart Control: Because it can work on mobile phones, it gets work done faster whenever the time or wherever you are. It can either be used in the office or on the field.
  • Client Hub: It also helps companies manage client relations. Through Jobber, clients book work and have better communication with the team. Clients can pay with credit cards, check appointment details, request more work, amongst others.
Jobber also allows the avenue to expand the companies capacity through:
  • Job Forms: Its Job forms can allow them to draft a checklist and share it with clients to get jobs consistently.
  • Marketing Automation: companies can market their enterprise through postcards, emails campaigns, Facebook and Instagram ads.
  • Jobber was developed in 2012 by two software developers Forrest Zeisler, Sam Pillar, and a painter, Graham Audenart. Then, Graham, who is a painter, was struggling with invoicing. This and many other small business problems were solved through Jobber. Today, Jobber helps over 100000 people run their home service businesses successfully.

    Who is it best for?

    While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property. Functional features such as estimating, work monitoring, documents as well as image attachments, automated emailing and also customer pointers, to name a few, make Jobber a comprehensive service.

    Main features and functionalities

    With Jobber customer tracking attribute, you can handle your customer contact information, working history, notes and also more. The calendar attribute enables scheduling tasks on a daily as well as hourly basis.

    The map attribute allows you to track staff member location in real-time. Invoicing and Payment obtains faster with Jobber and to save your time invoicing can be done in a set.

    With its mobile application, staff members can obtain schedules, pictures, notes and also can send out billings directly from the field. If you do not desire your employees to view some picked info, you can flawlessly tailor-make it on Jobber.

    What is the actual cost?

    Jobber offers three plans: Core plan, Connect plan, and Grow plan.

    A Core plan is for a lone user. It costs $39/month for an annual plan or a $49 monthly plan. A Core plan helps you organize your operations. However, a Connect plan may be needed as it offers more options. A Connect plan consists of 7 people. It costs $119/month for an annual plan or $149 monthly.

    Through a Connect plan, the company can organize its team, manage its schedule, and connect with customers. A Grow plan helps expand the business and use marketing automation tools. It consists of 30 people and costs $239/month for an annual plan while its monthly plan is $299.

    You can try Jobber for 14-day as a free trial.

    ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Jobber. You can also find here pricing information from Jobber's website.

    Pros

    • Compared to other field management software, Jobber is very versatile
    • The software is a low-cost software
    • It can be used for small as well as large companies
    • Jobber is an easy to use software
    • Integration with PayPal is a quick and easy payment method

    Cons

    • The system always have occasional glitches
    • Jobber may be a bit expensive for start-ups
    • Seasons and weather conditions hamper field service management but Jobber will not shut down.
    • The desktop version can score with a better interface.

    How it stacks up?

    Access a head to head analysis of Jobber vs alternative software solutions.
    ITQlick rating
    Score
    Pricing
    License pricing
    Functionality
    Review
    Compare
    Jobber
    ITQlick rating
    4.6/5
    Score
    99/100
    Pricing
    2/10
    License pricing
    $39 per user/month
    Functionality
    23
    Review
    Compare
    HouseCal...
    ITQlick rating
    4.7/5
    Score
    98/100
    Pricing
    2/10
    License pricing
    $49 per user/month
    Functionality
    31
    ServiceT...
    ITQlick rating
    4.6/5
    Score
    97/100
    Pricing
    4/10
    License pricing
    $398 per technician/month + $800 one-time setup cost
    Functionality
    22
    Dispatch
    ITQlick rating
    4/5
    Score
    96/100
    Pricing
    2/10
    License pricing
    $99 per month
    Functionality
    14
    Service ...
    ITQlick rating
    4.5/5
    Score
    96/100
    Pricing
    3.4/10
    License pricing
    $126 per month
    Functionality
    23

    Frequently Asked Questions (FAQs)

    Is it the best Field Service system?

    Jobber is ranked 1 out of 348 software in their category (Field Service systems).

    How they are rated on ITQlick?

    The rating of Jobber is 4.6 stars out of 5 and the total score is 99 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

    Is it an easy to use Software?

    Yes, Jobber makes it fairly easy to use. This product is user friendly and intuitive.

    Is it cloud-based?

    Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

    Can it be used on mobile?

    Yes, you can access Jobber on your mobile/smart phone.

    What should we ask during a demo session?

    Differences between Jobber and alternatives?

    The most popular alternatives to Jobber in 2022: HouseCall Pro, ServiceTitan, Dispatch, Service Fusion, Workiz. Access the complete competitors analysis here - Jobber VS Field Service Software alternatives.

    Is Jobber right for you or your business?

    Jobber can be used for small startups as well as large companies. Jobber can be used for a 1 person business as well as for over 1000 people. It has over 100,000 customers in over 47 countries on the planet. Companies like Aidar tree care, Bedell Property Management, All box, amongst others use Jobber. However, large companies use it more than small ones.

    List of categories

    Customer Service
    Customer Success
    Field Service
    Field Service - HVAC
    Field Service - Pest Control
    Field Service - Work Order
    Field Service Mobile Apps
    FS Contact Management
    FS Billing / Invoicing
    FS Scheduling & Dispatch
    FS Work Order Management
    HVAC GPS Tracking

    List of features

    Billing/Invoicing
    Customer Service
    Document Management
    Time Tracking
    Customizable Reports
    Mobile Access
    Work Order Management
    Field Service
    Fleet management

    Author - Shlomi Lavi

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    Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.