Jobber Review

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Last updated: Sep 15, 2020

Jobber Review

ITQlick rating
(4.6/5)

Starting from $29 per month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

  • Categories (4/14):

    • Customer Service
    • Customer Success
    • Field Service
    • Field Service - HVAC

Shlomi Lavi / updated: Sep 15, 2020

What is Jobber Used For?

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexible features were designed to get your serious on-site service work done with ease.

Jobber allows you to keep track of every client interaction, employee location and much more, offering a solution to field service management issues in a single platform. Built with robust features such as job scheduling and client tracking, Jobber can be a good investment for your business.

Average Rating -

The rating of Jobber is 4.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

While any company can use Jobber, it was specifically developed for field service management companies that provide services to their customers at their property. Versatile features such as estimating, job tracking, file and photo attachments, automated emailing and client reminders, to name a few, make Jobber a comprehensive solution.

Features

With Jobber’s client tracking feature, you can manage your customer’s contact information, working history, notes and more. The calendar feature allows scheduling jobs on a daily and hourly basis. The map feature allows you to track employee location in real-time.

Invoicing and Billing gets faster with Jobber and to save your time invoicing can be done in a batch. With its mobile application, employees can receive schedules, photos, notes and can send invoices directly from the field. If you don’t want your employees to view some selected information, you can seamlessly customise it on Jobber.

Jobber 5 Pros

  • Jobber seamlessly integrates with various tasks and features in one click
  • Jobber provides a comprehensive, mobile solution for on-site service businesses
  • The dashboard efficiently displays all relevant task for a specific period
  • The calendar allows assigning jobs, clients, and notes to employees
  • Integration with PayPal is a quick and easy payment method

Jobber 2 Cons

  • Jobber does not support direct email to clients
  • Jobber may be a bit expensive for start-ups

Competitors & Alternatives

The main competitors for Jobber are Hindsite and ServiceCEO.

ServiceCEO provides a solution for field service management that covers marketing & estimation, sales, job management, scheduling & dispatching as well as customer management. The product supports mobile device access for field service technicians and an online portal for customer to raise & track status on their job requests. Additionally the product can handle invoicing & billing for completed jobs, and it can be integrated with Quickbooks for financial management requirements as well.

Jobber is a similar field service solution that includes scheduling & customer management together with invoicing & payment support. The product supports workflow automation which can be customized to meet business process requirements, and includes integration to both Quickbooks & Xero Accounting for financial management. Jobber is cloud based and supports mobile device access, and also includes integration with GPS for location tracking & route optimization for technicians.

Hindsite on the other hand has a comprehensive scheduling module. This includes supports for recurring work requirements, mass scheduling which require multiple resources for a particular job, as well as visual mapping displays to determine optimal routing & deployment of service technicians. Additionally mobile service management enables technicians to log hours spent on the job, and spare parts utilization to ensure inventory stocking is correctly managed.

In comparison Jobber supports electronic payments for completed jobs as well as the unification of multiple properties of a client for the purposes of billing & invoicing. The product can also handle expense tracking for technicians as well as proactive alerting of customers of upcoming service appointments.

Jobber Pricing Information

The cost of license starting from $29 per month. The experts at ITQlick has reviewed Jobber pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Jobber in action

Jobber Categories

Customer Service
Customer Success
Field Service
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
FS Contact Management
FS Billing / Invoicing
FS Scheduling & Dispatch
FS Work Order Management
HVAC GPS Tracking

Specifications

Company:
Address: Suite 200, 10822 - 82 Ave, Edmonton, T6E 2B3
Website:https://getjobber.com/
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Jobber Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management

Jobber Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
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ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$199 per technician/month
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review