Jobber Review - why 4.6 stars?

Jobber Review
ITQlick Score: 99/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Field Service -> Jobber
Ranking:Ranked 1 out of 348 Field Service systems
Company: Jobber - Field Service Software
Pricing: starts at $29 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Jobber pricing, Jobber alternatives
Shlomi LaviShlomi Lavi / updated: Sep 07, 2021

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What is Jobber?

Jobber is a field service cloud-based software designed for small home service enterprises. Jobber helps home service enterprises manage the day-to-day running of the enterprise, manage field clients and relate with customers. It also helps them oversee the business growth. Its features include:
  • Organize Operations: Jobber helps companies to get to the right client on time, get paid quickly, keep a record of client details wherever they are.
  • Smart Control: Because it can work on mobile phones, it gets work done faster whenever the time or wherever you are. It can either be used in the office or on the field.
  • Client Hub: It also helps companies manage client relations. Through Jobber, clients book work and have better communication with the team. Clients can pay with credit cards, check appointment details, request more work, amongst others.
Jobber also allows the avenue to expand the companies capacity through:
  • Job Forms: Its Job forms can allow them to draft a checklist and share it with clients to get jobs consistently.
  • Marketing Automation: companies can market their enterprise through postcards, emails campaigns, Facebook and Instagram ads.
  • Jobber was developed in 2012 by two software developers Forrest Zeisler, Sam Pillar, and a painter, Graham Audenart. Then, Graham, who is a painter, was struggling with invoicing. This and many other small business problems were solved through Jobber. Today, Jobber helps over 100000 people run their home service businesses successfully.

    What is Jobber rating? ()

    The rating of Jobber is 4.6 stars out of 5 and the total score is 99 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

    Who are Jobber's typical customers?

    While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property. Functional features such as estimating, work monitoring, documents as well as image attachments, automated emailing and also customer pointers, to name a few, make Jobber a comprehensive service.

    Is Jobber the best Field Service?

    Jobber is ranked 1 out of 348 software in their category (Field Service systems).

    What are their main features and functionalities?

    With Jobber customer tracking attribute, you can handle your customer contact information, working history, notes and also more. The calendar attribute enables scheduling tasks on a daily as well as hourly basis.

    The map attribute allows you to track staff member location in real-time. Invoicing and Payment obtains faster with Jobber and to save your time invoicing can be done in a set.

    With its mobile application, staff members can obtain schedules, pictures, notes and also can send out billings directly from the field. If you do not desire your employees to view some picked info, you can flawlessly tailor-make it on Jobber.

    What are Jobber's pros? (5 Pros)

    • Compared to other field management software, Jobber is very versatile
    • The software is a low-cost software
    • It can be used for small as well as large companies
    • Jobber is an easy to use software
    • Integration with PayPal is a quick and easy payment method

    What are Jobber's cons? (2 cons)

    • The system always have occasional glitches
    • Jobber may be a bit expensive for start-ups

    Who are their main alternatives?

    Better version: Jobber is not the only field service management software in the market. There are other competing software for home service businesses and include: Fresh deck, ServiceTitan, Kickserv, PestRoutes, Housecall Pro, amongst others. Jobber is not the only field service management software. Alternatives to Jobber include Fresh deck, ServiceTitan, Kickserv, PestRoutes, Housecall Pro, amongst others.
    • Functionality: Jobber has many capabilities not possessed by its competitors. It can do invoicing, manage clients, control pests amongst others. Although its competitor software can do some of these, they are not as versatile as Jobber. Jobber can be used for HVAC services, plumbing service, cleaning service, painters, pest control, at the office, on the field amongst other functions. However, its basic functions are average compared to its alternative. Kickserv booking and invoice dispatch are marginally better than Jobber.
    • Customers/ Industries: Small businesses and mid-markets use Servicetitan, Kickserv, and PestRoutes more. However, big companies involving more than 1000 people prefer Jobber.
    • Cost: Just like Jobber, Kickserv offers a free plan but PestRoutes does not. However, of the closest competitors, Jobber paid plans are more affordable.
    • Cloud/On-premise: When compared with its biggest alternatives, most of these field service software is cloud-based.
    • Scalability: Jobber is not limited. It can support small businesses as well as large companies. Large companies of over 1000 people use it more than small businesses. It has features for small businesses of 50 people. Many residential cleaners, HVAC technicians, plumbers, and more use Jobber. In addition, midsize and large businesses use Jobber. They include Companies like Brook Landscape, BroLaws Constructions, Bendell Property Management uses Jobber.
    • Support: Compared to its alternatives, Jobber does not have 24/7 support. However, it has phone support, and Email/Help desk, FAQs forums, live chat, and a knowledge base.

    What is the cost of Jobber?

    Jobber offers many plans that can be chosen. If you are skeptical about using it for your enterprise, you can try a 14-day free trial. There is also a Core plan, Connect plan, and Grow plan.

    A Core plan is for a lone user. It costs $29/month for an annual plan or a $49 monthly plan. A Core plan helps you organize your operations. However, a Connect plan may be needed as it offers more options. A Connect plan consists of 7 people. It costs $99/month for an annual plan or $139 monthly.

    Through a Connect plan, the company can organize its team, manage its schedule, and connect with customers. A Grow plan helps expand the business and use marketing automation tools. It consists of 30 people and costs $199/month for an annual plan while its monthly plan is $279.

    What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Jobber

    What should you ask Jobber - Field Service Software during a demo session? (65 questions)

    Schedule a demo with Jobber and access 65 must ask questions for the vendor while watching Jobber in action. Visit the vendor's website here.

    Is it the right software for you?

    Jobber can be used for small startups as well as large companies. Jobber can be used for a 1 person business as well as for over 1000 people. It has over 100,000 customers in over 47 countries on the planet. Companies like Aidar tree care, Bedell Property Management, All box, amongst others use Jobber. However, large companies use it more than small ones.

    List of categories

    Customer Service
    Customer Success
    Field Service
    Field Service - HVAC
    Field Service - Pest Control
    Field Service - Work Order
    Field Service Mobile Apps
    FS Contact Management
    FS Billing / Invoicing
    FS Scheduling & Dispatch
    FS Work Order Management
    HVAC GPS Tracking

    List of features

    Billing/Invoicing
    Customer Service
    Document Management
    Time Tracking
    Customizable Reports
    Mobile Access
    Work Order Management
    Field Service
    Fleet management

    Jobber Vs. Alternatives

    ITQlick rating
    Score
    Pricing
    License pricing
    Functionality
    Review
    Compare
    Jobber
    ITQlick rating
    4.6/5
    Score
    99/100
    Pricing
    2/10
    License pricing
    $29 per month
    Functionality
    23
    Review
    Compare
    HouseCall
    ITQlick rating
    4.7/5
    Score
    98/100
    Pricing
    2/10
    License pricing
    $49 per user/month
    Functionality
    31
    ServiceTitan
    ITQlick rating
    4.6/5
    Score
    97/100
    Pricing
    4/10
    License pricing
    $145 per technician/month
    Functionality
    22
    Dispatch
    ITQlick rating
    4/5
    Score
    96/100
    Pricing
    2/10
    License pricing
    Pricing not available
    Functionality
    14
    Service
    ITQlick rating
    4.5/5
    Score
    96/100
    Pricing
    3.4/10
    License pricing
    $149 per month
    Functionality
    23
    Author

    Shlomi Lavi

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    Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.