FieldAware Review - why 3.9 stars?

FieldAware Review
ITQlick Score: 91/100
ITQlick Rating: (3.9/5)
Pricing: 2.4/10 - low cost
Category: Field Service -> FieldAware
Ranking:Ranked 18 out of 348 Field Service systems
Company: FieldAware
Pricing: starts at $70 per user/month
Typical customers: SMBs
Platforms: Desktop, Mobile
Links: FieldAware pricing, FieldAware alternatives
Shlomi LaviShlomi Lavi / updated: May 04, 2021

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What is FieldAware?

FieldAware is a cloud-based field management solution that is designed for the management of every facet of the service delivery process. FieldAware enables users to effectively manage customer relationships, scheduling, service requests, dispatching, invoicing, and reporting. User can view service costs versus revenue as well as invoice totals in real-time.

Managers can also monitor the staff with regards to their productivity in the field and office as well. With the scheduling and dispatching feature, work orders can be electronically distributed and tasks dragged and dropped into the schedule.

With the smartphone integration and support, field workers can easily access job assignments as well as GPS mapping to each task. FieldAware is a product of FieldAware, a company that was founded in 2009, in the United States.

What is FieldAware rating? ()

The rating of FieldAware is 3.9 stars out of 5 and the total score is 91 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are FieldAware's typical customers?

Field aware is suitable for companies that provide services that might require on field maintenance. It could be any kind of service. The company could be working in any sector, and the size of the company could vary from a small sized company to a medium sized company to a large sized company. The software is scalable and can adapt as per requirement.

Is FieldAware the best Field Service?

FieldAware is ranked 18 out of 348 software in their category (Field Service systems).

What are their main features and functionalities?

Field aware allows the users to see the invoices that have been generated in real time. All the resources can be viewed as per the service cost versus the revenue. All active jobs can be viewed from a single screen by the service managers. Further, the productivity of the staff in the office as well as on the field can be monitored remotely.

Further, work orders can be assigned by simply the use of this software and distributed amongst the staff members. All the information can also be used on the go with the help of a smartphone. The software also supports GPS as well.

Who are their main alternatives?

The two main competitors of FieldAware are FieldEdge and Synchroteam. FieldEdge is a cloud-based field service management software for contractors within the field service industries, while FieldAware is a cloud-based field management solution that is designed for the management of every facet of service delivery process.

Both FieldEdge and FieldAware are designed for small business, mid-size business, and enterprise. FieldEdge is supported on web-based, iOS, and Android, whereas FieldAware is supported on web-based, iOS, Windows, and Android.

Synchroteam is a cloud-based field management software that is designed to manage mobile workforces efficiently, while FieldAware is a cloud-based field management solution that is designed for the management of every facet of the service delivery process. Synchroteam is supported on web-based, iOS, and Android, whereas FieldAware is supported on web-based, iOS, Windows, and Android.

Both Synchroteam and FieldAware are designed for small business, mid-size business, and enterprise. Some of the key features of Synchroteam include CRM integration, activity tracking, accounting integration, administrative reporting, and built-in database, while some of the key features of FieldAware include activity management, activity tracking, asset management, automatic notifications, business intelligence, and activity dashboard.

What is the cost of FieldAware?

The cost of license starts at $70 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for FieldAware

What should you ask FieldAware during a demo session? (65 questions)

Schedule a demo with FieldAware and access 65 must ask questions for the vendor while watching FieldAware in action. Visit the vendor's website here.

Is it the right software for you?

FieldAware is a good match to field service businesses of any size, from small businesses to large businesses. Companies with field workers who serve the customers remotely can greatly benefit from FieldAware. This software solution can be used in any industry, provided the company or organization engages in field services.

List of categories

Field Service Mobile Apps
Maintenance
Asset Tracking

FieldAware Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.