FieldAware Review - why 3.9 stars?

Shlomi Lavi / updated: Apr 05, 2022

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What is FieldAware?

FieldAware is a cloud-based field service management software for small, medium, and large-sized organizations. It offers flexibility to the users with its web and mobile app.

The features offered by FieldAware include, change order management, activity dashboard and tracking, resource scheduling & management, customer database & history, reporting & statistics, inventory tracking, data import/export, maintenance scheduling, proposal generation, data visualization, automated scheduling, billing & invoicing, contract/license management, work order creation, and service history.

Moreover, FieldAware allows third-party integrations to create synchronized and manageable processes. FieldAware is developed by FeildAware Inc. The organization currently has 250+ employees making it a medium-sized company.

Who is it best for?

Field aware is suitable for companies that provide services that might require on field maintenance. It could be any kind of service. The company could be working in any sector, and the size of the company could vary from a small sized company to a medium sized company to a large sized company. The software is scalable and can adapt as per requirement.

Main features and functionalities

Field aware allows the users to see the invoices that have been generated in real time. All the resources can be viewed as per the service cost versus the revenue. All active jobs can be viewed from a single screen by the service managers. Further, the productivity of the staff in the office as well as on the field can be monitored remotely.

Further, work orders can be assigned by simply the use of this software and distributed amongst the staff members. All the information can also be used on the go with the help of a smartphone. The software also supports GPS as well.

What is the actual cost?

The cost of FieldAware is around $70 per user per month. The cost of FieldAware is lower than the other field service management software in the industry.

ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for FieldAware.

Pros

• FieldAware is easier to use and understand
• The scheduler feature is quite handy for the users
• The mobile app makes field service management efficient

Cons

• The third-party integrations fail at times impacting the overall management
• Some automated features and notifications can make service management much more easier

How it stacks up?

Access a head to head analysis of FieldAware vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is FieldAware right for you or your business?

FieldAware offers a wide range of features that can make field service management flexible and efficient. It is ideal for all organizations regardless of the size and industry. However, it is a bit pricey as compared to the alternatives discussed. Therefore, it truly comes down to the budget of the organization. However, the users can also avail free trial and free version to the users before they make their final decision. Overall, FieldAware is a perfect fit for organizations that have a good budget and do not want to compromise on any features.