Infinity Retail Review - why 2.8 stars?

Shlomi Lavi / updated: Jul 02, 2022

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What is Infinity Retail?

Infinity RMS is an omnichannel, cloud-based Retail Management solution that incorporates Point of Sale, customer management, inventory control, eCommerce, fulfillment and loyalty in one platform. Some core features of Infinity RMS software include inventory, orders, customers, promotions and analytics.

The software offers various delivery channels including In-Store POS, e-commerce, and mobile. Infinity RMS Inventory Management feature helps users to optimize as well as move stocks within various locations & customer touch points.

In addition, the customer management & loyalty feature helps the users to understand their customers behaviors and empower them across various channels. Infinity Retail Management System is a software that is built and sold by Triquestra International based in New Zealand. Users of Infinity RMS software receive customer support through a 24/7 (Live Rep).

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Who is it best for?

The software is a viable product for businesses of all sizes and a wide range of types. It can be used in such major industries as retail and wholesale, automation and manufacturing, warehouse management, transport and delivery services, and others. Some notable clients of the software include Beauty Base, REDgroup Retail, Cue Clothing Co, and others.

Main features and functionalities

The software facilitates centralized management and control for multiple locations of business operations. Management is offered for an extensive product range with reliable customer recognition and loyalty management. It also offers a variety of useful inventory management capabilities including automated ordering, barcode generation, inventory matrix and classification, kit assembly, supplier database, and variable pricing.

Infinity RMS offers retail accounting features of accounts payable and receivable management, bank account reconciliation, general ledger, and sales audit. Other important capabilities of the platform include credit card processing, gift cards and coupons, customizable reporting, barcode scanning, and support for multiple peripheral devices etc.

What is the actual cost?

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Infinity Retail. You can also find here pricing information from Infinity Retail's website.

Pros

• Infinity Unified Commerce is a comprehensive retail POS software with the basic software features in its category
• The platform is easy to use
• The platform is cloud-based, giving users full access anywhere
• Infinity Unified Commerce supports a wide range of retail-centric businesses

Cons

• Infinity Unified Commerce does not have team management and payroll features like some of its top alternatives
• The software does not have a native ERP solution like some of its top alternatives

How it stacks up?

Access a head to head analysis of Infinity Retail vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Infinity Retail right for you or your business?

Infinity Unified Commerce is a retail POS solution that serves stores, B2Bs, and other retail-centric businesses in agribusiness, department stores, wine & liquor stores, fuel, telecommunications, fashion & apparel, etc. The platform is scalable for businesses of all sizes and is deployed as a cloud-based solution. Liquorland, NZ Post, and Beauty Base are some customers that use Infinity Unified Commerce.