Infinity Retail Review - why 2.8 stars?

Infinity Retail Management System Review
ITQlick Score: 87/100
ITQlick Rating: (2.8/5)
Pricing: 2/10 - low cost
Category: Retail & POS -> Infinity Retail
Ranking:Ranked 33 out of 430 Retail & POS systems
Company: Triquestra International
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: Infinity Retail pricing, Infinity Retail alternatives

Shlomi LaviShlomi Lavi / updated: Jul 02, 2022

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What is Infinity Retail and its features?

Infinity RMS is an omnichannel, cloud-based Retail Management solution that incorporates Point of Sale, customer management, inventory control, eCommerce, fulfillment and loyalty in one platform. Some core features of Infinity RMS software include inventory, orders, customers, promotions and analytics.

The software offers various delivery channels including In-Store POS, e-commerce, and mobile. Infinity RMS Inventory Management feature helps users to optimize as well as move stocks within various locations & customer touch points.

In addition, the customer management & loyalty feature helps the users to understand their customers behaviors and empower them across various channels. Infinity Retail Management System is a software that is built and sold by Triquestra International based in New Zealand. Users of Infinity RMS software receive customer support through a 24/7 (Live Rep).

What is Infinity Retail rating?

The rating of Infinity Retail is 2.8 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Infinity Retail?

The software is a viable product for businesses of all sizes and a wide range of types. It can be used in such major industries as retail and wholesale, automation and manufacturing, warehouse management, transport and delivery services, and others. Some notable clients of the software include Beauty Base, REDgroup Retail, Cue Clothing Co, and others.

Is it easy to use?

Yes, Infinity Retail makes it fairly easy to use. This product is user friendly and intuitive.

Is Infinity Retail cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Infinity Retail can't be accessed on mobile, you would need to access it from your computer.

Is Infinity Retail the best Retail & POS system?

Infinity Retail is ranked 33 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

The software facilitates centralized management and control for multiple locations of business operations. Management is offered for an extensive product range with reliable customer recognition and loyalty management. It also offers a variety of useful inventory management capabilities including automated ordering, barcode generation, inventory matrix and classification, kit assembly, supplier database, and variable pricing.

Infinity RMS offers retail accounting features of accounts payable and receivable management, bank account reconciliation, general ledger, and sales audit. Other important capabilities of the platform include credit card processing, gift cards and coupons, customizable reporting, barcode scanning, and support for multiple peripheral devices etc.

What are Infinity Retail's pros? (4 Pros)

  • Infinity Unified Commerce is a comprehensive retail POS software with the basic software features in its category
  • The platform is easy to use
  • The platform is cloud-based, giving users full access anywhere
  • Infinity Unified Commerce supports a wide range of retail-centric businesses

What are Infinity Retail's cons? (2 cons)

  • Infinity Unified Commerce does not have team management and payroll features like some of its top alternatives
  • The software does not have a native ERP solution like some of its top alternatives

Who are their main alternatives?

Infinity Unified Commerce is a retail and point of sale solution, and its top alternatives in this category include LS Central, Lightspeed Retail, Heartland Retail, and Square for Retail. Infinity Unified Commerce is compared to its top alternatives based on the following key criteria below:
  • Cloud/On-premise: Infinity Unified Commerce is a cloud-based retail and POS solution. In comparison, all the top alternatives of Infinity Unified Commerce are fully cloud-based retail POS solutions.
  • Cost: Triquestra, the vendor that offers the Infinity Unified Commerce solution, does not reveal its pricing details. Also, no free trials or versions are available for new users. In comparison, Square for Retail pricing starts at $60 per station per month, Heartland Retail pricing starts at $80 per station per month, and Lightspeed Retail pricing starts at $69 per month. LS Central does not disclose its pricing details and is odd among the top Infinity Unified Commerce alternatives with a free trial offer. Also, Square for Retail has a free forever plan.
  • Customers/Industries: Retail and B2B companies across several industries use Infinity Unified Commerce, such as agribusiness, department stores, wine & liquor stores, fuel, telecommunications, fashion & apparel, etc. In comparison, all the top alternatives of Infinity Unified Commerce target customers in the retail industry like shoe stores, health and beauty services, pharmacies, gas stations, etc.
  • Functionality: Infinity Unified Commerce has features common to retail POS software, such as pricing & promotions, inventory management, order management, etc. Compared to its top alternatives, Infinity Unified Commerce does not have an AI-powered recommendation engine for shoppers, staff management tools, and an ERP solution like LS Central. Also, Square for Retail has payroll solutions that Infinity Unified Commerce does not offer.
  • Popularity: Infinity Unified Commerce is a leading provider of retail POS solutions with over 20 years of experience in the retail industry. In comparison, LS Retail powers over 90,000 retail stores and chains in 140 countries, and Lightspeed Retail serves over 150,000 customer locations in more than 100 countries.
  • Scalability: Infinity Unified Commerce is a highly scalable retail POS solution for small, medium, and enterprise businesses. In comparison, all the top alternatives of Infinity Unified Commerce are equally scalable retail POS solutions.
  • Support: Businesses that use Infinity Unified Commerce can get support through the following channels: email, phone, live chat support, and a knowledge base. Unlike its top competitors, Infinity Unified Commerce has a phone support channel that Square for Retail does not offer.

What is the cost of Infinity Retail?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Infinity Retail

What should you ask Triquestra International during a demo session? (65 questions)

Schedule a demo with Infinity Retail and access 65 must ask questions for the vendor while watching Infinity Retail in action. Visit the vendor's website here.

Where Infinity Retail is used?

Infinity Unified Commerce is a retail POS solution that serves stores, B2Bs, and other retail-centric businesses in agribusiness, department stores, wine & liquor stores, fuel, telecommunications, fashion & apparel, etc. The platform is scalable for businesses of all sizes and is deployed as a cloud-based solution. Liquorland, NZ Post, and Beauty Base are some customers that use Infinity Unified Commerce.

List of categories

Retail & POS

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer Management
eCommerce
Employee Management
Gift Cards
Inventory Management
Price Lookup
Print Receipt
Receipt Notes
Reporting
Returns
Revenue Totals
Sales Commissions

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.