JDA POS Review - why 4.4 stars?

JDA Point-of-Sale Review
ITQlick Score: 81/100
ITQlick Rating: (4.4/5)
Pricing: 9.2/10 - high cost
Category: Retail & POS -> JDA POS
Ranking:Ranked 136 out of 430 Retail & POS systems
Company: JDA Software Group, Inc.
Pricing: starts at $250,000 per license
Typical customers: Large business
Platforms: Desktop
Links: JDA POS pricing, JDA POS alternatives

Shlomi LaviShlomi Lavi / updated: Aug 02, 2022

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What is JDA POS and its features?

JDA Point-of-Sale is a point of sale solution that can help stores to carry out the corporate strategies with complete visibility, strong pricing engine and easy access to customer information. The POS silution is completely compatible with third-party merchandising system or JDA. The same product data visible in the corporate office will be visible to all the store associates too which means all the stores can function as a true extension of the corporate headquarters.

JDA Software, the company behind JDA Point-of-Sale solution, was founded back in 1985. The solutions offered by the company can help firms manage all aspects of supply chain, starting from raw materials to finished goods and sending them into customers’ hands. The company has served more than 6,000 companies with their supply chain management solutions.

What is JDA POS rating?

The rating of JDA POS is 4.4 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses JDA POS?

JDA Point-of-Sale is best for tier 2 industries with more than 1000 employees. The geographic locations supported by this solution include United States, Asia, Europe, Latin America and Canada. Carlson Hotels and East Cost Main Line Company Limited are some of the clients of JDA Point-of-Sale.

Is it easy to use?

Yes, JDA POS makes it fairly easy to use. This product is user friendly and intuitive.

Is JDA POS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently JDA POS can't be accessed on mobile, you would need to access it from your computer.

Is JDA POS the best Retail & POS system?

JDA POS is ranked 136 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

JDA Point-of-Sale’s user interface is very easy to learn and most of the important features can be learned by store associates in about 20 minutes. The store associates won’t have to depend on guesswork as the POS system’s process guiding wizard will navigate every transaction. Handling exchanges, sales, returns, promotions, layaways and special orders is easy with this POS solution. The solution offers cross channel services and customers can order for products online and come to pick them up from the store. If any of the product is not available in store, users can use the “find it, get it” feature to look for that product in other stores or distribution center.

The real-time visibility into corporate information feature can help customers to learn about your store and products online starting from brands, styles to pricing and even availability of possible. Some key features of JDA Point-of-Sale are: fast, secure and accurate checkout, automated promotional execution, flexible J2EE for distributed application, centralized management capabilities for ease of deployment and maintenance, supports international language, currency and taxation requirements and open XML-based integration methodology for streamlining implementation.

What are JDA POS's pros? (5 Pros)

  • JDA Point-of-Sale offers easy, secure, accurate and faster checkout option for customers
  • JDA Point-of-Sale offers a flexible J2EE platform for users in a web services environment for distributed application
  • The open XML-based integration methodology featured in JDA Point-of-Sale can help users to streamline implementation
  • The point of sale software supports international language, currency and taxation requirements
  • Users can look for an out of stock product in any of their other stores or distribution center using the lookup capability features

What are JDA POS's cons? (5 cons)

  • JDA Point-of-Sale doesn’t offer any mobile dedicated app for iOS and Android users
  • JDA Point-of-Sale doesn’t offer much intelligent inventory management features like other similar tools
  • Features like digital passes and gift card features are not available in JDA Point-of-Sale like other POS solutions
  • The POS solution doesn’t offer much hardware purchasing options like other POS software
  • The POS solution is not suitable for small and medium size retailers

Who are their main alternatives?

LightSpeed and RetailPro are the competitors of JDA Point-of-Sale software. LightSpeed is specifically designed for fashion/apparel stores and comes with eCommerce, mobile app, powerful SQL database and a complete visually dynamic suite. However, the customer support takes too long to reply according to some users and the cash tracking feature doesn’t work properly.

Retail Pro is another popular point of sale solution with features like SKU tracking, key performance indicator reporting, stock rebalancing and is built on Delphi 7. However, the statistical analysis feature needs improvement and the software works slowly when too many users are logged in at the same time.

What is the cost of JDA POS?

The cost of license starts at $250,000 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for JDA POS.

What should you ask JDA Software Group, Inc. during a demo session? (65 questions)

Schedule a demo with JDA POS and access 65 must ask questions for the vendor while watching JDA POS in action.

List of categories

Bookstore POS
Point of sale

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Discounts
eCommerce
Employee Management
Inventory Management
Price Lookup
Print Receipt
Reporting
Revenue Totals
Sales Commissions

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.