Lightspeed Retail Review - why 4.1 stars?

Shlomi Lavi / updated: Nov 07, 2022

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What is Lightspeed Retail?

MerchantOS Point of Sale, (now Lightspeed Retail) is a cloud-hosted point of sale solution tailored to streamline customer service in retail businesses. The platform helps the retailers to manage their customers, inventory, data, service, & staff, process transactions and have a deeper understanding of their store analytics.

With Lightspeed Retail integrated ecommerce platform, users have the power to manage their online and in-store inventory, as well as get a central view of their customers, and also analyze a multichannel sales data. Lightspeed Retail software is a product of Lightspeed Company that was established in 2005 in Canada.

The main features of Lightspeed Retail POS include inventory, reporting and analytics, mobility and cloud, multi-stores, integrated payments, customer management, and more. The platform offers support to customers through Online, Business Hours, and 24/7 (Live Rep).

Who is it best for?

Customers of the software include retail businesses of all sizes and a variety of types. It can be used by automobile shops, pet stores, jewelry stores, bars and restaurants, and other kind of retail businesses. Some notable clients of the software include Happy Knifs, Perrine’s Wine Shop, Cheeky Monkey, and others.

Main features and functionalities

LightSpeed POS comes with a wide range of POS features such as barcode scanning, customer history, support for multiple payment methods, credit card processing, mobile POS, multi-system integration, support for multiple currencies, sales commission management, special orders, discounts and gift cards, and others. It also allows auto updating of inventory on the website along with order importing form the web.

LightSpeed POS features inventory management capabilities of inventory classification and forecasting, inventory reorder alerts, inventory transfer, kit assembly, purchase orders, and serial number assignment etc. Other important capabilities include email marketing, loyalty rewards program, customizable reporting of multiple types, retail accounting, and others.

What is the actual cost?

The software is available in three versions of small, medium, and large. Price of these three versions is $76 per month, $128 per month, and $222 per month respectively.

ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Lightspeed Retail. You can also find here pricing information from Lightspeed Retail's website.

How it stacks up?

Access a head to head analysis of Lightspeed Retail vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Lightspeed Retail right for you or your business?

Lightspeed Retail POS offers a low-cost point of sale solution that covers small, medium and large-market retail businesses. It suits businesses who seek a platform that will help them manage their customers, inventory, data, service, & staff, and process transactions. The software is tailored to serve restaurants and retail businesses in industries like apparel, bike, jewelry, pet, home décor, footwear, and sporting goods.