MultiFlex Retail (RMS) Review - why 4 stars?

MultiFlex Retail Management System (RMS) Review
ITQlick Score: 82/100
ITQlick Rating: (4/5)
Pricing: 2.2/10 - low cost
Category: Retail & POS -> MultiFlex Retail (RMS)
Ranking:Ranked 107 out of 430 Retail & POS systems
Company: MultiFlex RMS
Pricing: starts at $895 per license
Typical customers: SMBs
Platforms: Mobile, Cloud
Links: MultiFlex Retail (RMS) pricing, MultiFlex Retail (RMS) alternatives

Shlomi LaviShlomi Lavi / updated: Jul 15, 2022

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What is MultiFlex Retail (RMS) and its features?

MultiFlex RMS is a POS and retail management software solution for small and medium businesses. It regulates such aspects of business as e-Commerce, customer relationship, and inventory management. The software was designed by Microhouse Systems Inc. headquartered in Ontario, Canada.

What is MultiFlex Retail (RMS) rating?

The rating of MultiFlex Retail (RMS) is 4 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses MultiFlex Retail (RMS)?

The main customers of the software come from small and medium businesses. As for the industries, the software has mainly found deployment in such industries as retail and wholesale, e-Commerce, apparel and fashion, general merchandise, and healthcare etc. Noteworthy customers of the software include Angl Fashion, BDS Bahai Distribution Services, and Living2.

Is it easy to use?

Yes, MultiFlex Retail (RMS) makes it fairly easy to use. This product is user friendly and intuitive.

Is MultiFlex Retail (RMS) cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access MultiFlex Retail (RMS) on your mobile/smart phone.

Is MultiFlex Retail (RMS) the best Retail & POS system?

MultiFlex Retail (RMS) is ranked 107 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

The software offers a variety of useful e-Commerce features such as auto update of inventory on website, gift registry, online payment, shopping cart integration, and product comparisons. For effective inventory management, you have the features of inventory transfers, purchase orders, and UPC inventory tracking.

MultiFlex RMS offers customer management services of email marketing, loyalty rewards program, customer information database, and targeted mailing lists. Finally, you can benefit from the retail accounting services of general ledger, accounts payable and receivable, and purchase orders.

What are MultiFlex Retail (RMS)'s pros? (3 Pros)

  • The software allows you to run operations at multiple places from a single location.
  • Other than manual inventory updates, the software offers the facility of automatic inventory updating on the website.
  • The software provides centralized management of all the employee information.

What are MultiFlex Retail (RMS)'s cons? (2 cons)

  • POS module of the software does not include the features of barcode scanning and credit card processing.
  • There are no facilities of delivery setup and printing receipts on the software.

Who are their main alternatives?

Some of the main competitors of Multiflex RMS include Retail Anywhere and Fusion Retail.

Retail Anywhere provides a cloud based retail solution with support for mobile point of sales units. As it is part of the Netsuite enterprise portfolio, customers also have the option to extend the product with other enterprise functions. Its main features include financials, customer management, marketing as well as inventory management. The product can also integrate with web stores to handle online shopping requirements.

Multiflex RMS on the other hand is available as an on premise or cloud based solution, but also offers a hybrid option to leverage the best of both deployment models. While it does provide similar features to Retail Anywhere, unlike that product it integrates to third party applications for additional functions such as Quickbooks for financial management. Additionally Multiflex RMS also supports mobile devices for customer review and payment.

Then there is Fusion Retail which provides a cloud based retail management system that allows staff and users to access & update the application via mobile devices. There is also support for payroll management to handle staff compensation, as well as business analytic tools to monitor sales performance with KPIs. There is also a CRM system which supports customer loyalty programs and the product can handle multi-store operations as well.

In comparison Multiflex RMS offers a managed service option which allows customers to outsource most of their retail operations to the vendor. However the product can also address multiple stores and includes a customer loyalty program similar to Fusion Retail.

What is the cost of MultiFlex Retail (RMS)?

The cost of license starts at $895 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for MultiFlex Retail (RMS). You can also find here pricing information from MultiFlex Retail (RMS)'s website.

What should you ask MultiFlex RMS during a demo session? (65 questions)

Schedule a demo with MultiFlex Retail (RMS) and access 65 must ask questions for the vendor while watching MultiFlex Retail (RMS) in action.

List of categories

CRM
Retail
eCommerce

List of features

Email Marketing
Product Catalog
Accounting Management
Customer Management
eCommerce
Employee Management
Inventory Management
Rentals
Reporting

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.