Oracle Field Service Cloud Review - why 4.2 stars?

Oracle Field Service Cloud Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 6.6/10 - high cost
Category: Field Service -> Oracle Field Service Cloud review
Ranking:Ranked 52 out of 350 Field Service systems
Company: Oracle Corporation
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Oracle Field Service Cloud pricing, Oracle Field Service Cloud alternatives
Shlomi LaviShlomi Lavi / updated: May 21, 2022

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What is Oracle Field Service Cloud?

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. The software was designed and launched by Oracle Corporation headquartered in California, United States.

Who is it best for?

The software is a useful solution for small and medium sized businesses as well as large enterprises. It can be used in a variety of major industries and domains such as retail and wholesale, automation and manufacturing, transport and delivery services, telecom and IT services, government and public administration, and others.

Main features and functionalities

The software automates the core business process such as dispatching of field technicians to service calls in remote locations. It comes with an assignment manager that has been designed to eliminate guesswork surrounding qualification, availability, and geographic relevance of each field service technician. The software also offers work order management and dispatch management capabilities.

Oracle Field Service provides a centralized view and point of control for monitoring field services activities. It also ensures adequate staffing and on-time arrival of field service personnel for improved customer satisfaction. Other capabilities include electronic signature, mobile access, routing and scheduling, and others.

What is the actual cost?

ITQlick pricing score is 6.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Oracle Field Service Cloud. You can also find here pricing information from Oracle Field Service Cloud's website.

How it stacks up?

Access a head to head analysis of Oracle Field Service Cloud vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Oracle F...
ITQlick rating
4.2/5
Score
84/100
Pricing
6.6/10
License pricing
Pricing not available
Functionality
4
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

Oracle Field Service Cloud is ranked 52 out of 350 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of Oracle Field Service Cloud is 4.2 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Oracle Field Service Cloud makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Oracle Field Service Cloud can't be accessed on mobile, you would need to access it from your computer.

Differences between Oracle Field Service Cloud and alternatives?

The most popular alternatives to Oracle Field Service Cloud in 2024: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - Oracle Field Service Cloud VS Field Service Software alternatives.

List of categories

Billing & Invoicing
Mobile
FS Scheduling & Dispatch
Inventory Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.