Oracle Field Service Cloud Review

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Last updated: Sep 14, 2019

Oracle Field Service Cloud Review

ITQlick rating
(4.2/5)

Small business, Medium business, Large business

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. T...

  • Categories :

    • Billing & Invoicing
    • Mobile
    • FS Scheduling & Dispatch
    • Inventory Management

Shlomi Lavi / updated: Sep 14, 2019

What is Oracle Field Service Cloud?

Oracle Field Service is a web based field service management solution for businesses of all sizes. It offers such capabilities as routing and scheduling, dispatch management, electronic signature, and others. The software was designed and launched by Oracle Corporation headquartered in California, United States.

Average Rating -

The rating of Oracle Field Service Cloud is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for small and medium sized businesses as well as large enterprises. It can be used in a variety of major industries and domains such as retail and wholesale, automation and manufacturing, transport and delivery services, telecom and IT services, government and public administration, and others.

Features

The software automates the core business process such as dispatching of field technicians to service calls in remote locations. It comes with an assignment manager that has been designed to eliminate guesswork surrounding qualification, availability, and geographic relevance of each field service technician. The software also offers work order management and dispatch management capabilities.

Oracle Field Service provides a centralized view and point of control for monitoring field services activities. It also ensures adequate staffing and on-time arrival of field service personnel for improved customer satisfaction. Other capabilities include electronic signature, mobile access, routing and scheduling, and others.

Competitors & Alternatives

Popular Alternatives to Oracle Field Service Cloud: Workiz, SnapSuite, Service Fusion, FieldEdge, Viamente Route Planner, Total Dispatch, Job Tracker Professional, FieldAware, ThermoGRID, Wintac.

Oracle Field Service Cloud Pricing Information

The Field Service experts at ITQlick has reviewed Oracle Field Service Cloud pricing and gave the software a total cost of ownership (TCO) rating of 6.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Oracle Field Service Cloud in action

Oracle Field Service Cloud Categories

Billing & Invoicing
Mobile
FS Scheduling & Dispatch
Inventory Management

Specifications

Company:
Address: Oracle Corp, Oracle Parkway, Redwood City, CA
Website:https://cloud.oracle.com/service-cloud/field-service
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Oracle Field Service Cloud Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Oracle
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Workiz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$65 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
SnapSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$350 per month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
FieldEdge
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$99 per user/month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review