Premier Review - why 4.6 stars?

Shlomi Lavi / updated: Feb 19, 2022

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What is Premier?

Premier is a retail management system with POS and inventory control features to help retailers get a complete retail management solution. The solution offered by Premier is easy to use and offers all aspects of retail management needs including customer management, inventory control, e-commerce and more. Users can manage revenue, vendors, customers and employees using this retail management solution.

Edge Technologies Inc., the company behind Premier, is known for offering retail management solutions for desktop. The company offers traditional LAN/PC based systems which can be upgraded to cloud-based hosted system if required. Most of their software are Windows based.

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Who is it best for?

Premier’s retail management solution is specifically designed for small and medium retailers. Retailers with multiple locations can use this software involved with hardware outlets, hobby shops and similar products. The software can be used by Windows users and can be also upgraded to cloud-based system if needed.

Main features and functionalities

Premier offers a wide range of retail environment solution starting from Point of Sale features to customer management and e-commerce. The software offers both on-premise and cloud-based deployment option and is known for offering one of the first cloud-based retail solutions. Some of the key features of this software are: lay away and special order processing, work orders, inventory management, serialized inventory, customer relationship management, accounts receivable, defective returns management, accounting integration, advanced credit card processing, high resolution graphics for parts explosion and information and more.

The retail management solution also offers some customer management tools for tracking customers’ purchasing history, to get birthday alerts and can also create awards point program to attract customers. Other notable features of this software are: PDA integration, tablet and smartphone integration, QuickBooks integration and automated ordering.

What is the actual cost?

The cost of license starts at $249 per user/month. ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Premier.

Pros

• Premier offers both web-based and on-premise deployment options for small and medium size retailers
• Premier offers PDA integration, tablet and smartphone integration and QuickBooks integration
• The cloud-based system of Premier can allow users to get access to the system from any location with internet connection
• The real-time feature of this retail management solution simplifies the update, backup and support processes
• The software offers a PC/Lan based system for single stores and real-time hosted system for both single and multiple locations

Cons

• Premier doesn’t offer payroll management tools or features like other retail management software
• Premier doesn’t offer a mobile dedicated app for iOS, Android and BlackBerry users
• The customer support of Premier doesn’t offer 24/7 live phone or online support
• The retail management software doesn’t offer business intelligence feature like other similar tools
• The retail management tool is only available in English as of this time

How it stacks up?

Access a head to head analysis of Premier vs alternative software solutions.

Frequently Asked Questions (FAQs)