The Service Program Review - why 3.5 stars?

The Service Program Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: Field Service -> The Service Program review
Ranking:Ranked 164 out of 350 Field Service systems
Company: Westrom Software
Pricing: starts at $74.95 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: The Service Program pricing, The Service Program alternatives
Shlomi LaviShlomi Lavi / updated: Mar 24, 2022

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What is The Service Program?

The Service Program is a field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, customer management, project management, and others. The software was designed and launched by Westrom Software headquartered in Florida, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major domains and industries where it can be used include retail and wholesale, transport and delivery services, automation and manufacturing, rental services, pest control, construction and engineering services, and others.

Main features and functionalities

The software facilitates creation and management of contacts with instant access to customer data and reliable account management including logging of customer calls, creation of tasks, tracking of inbound and outbound phone calls, recording of notes, and emailing. The software also offers drag and drop scheduling in addition to interactive map and recurring scheduling.

The Service Program allows tracking of leads and generation of estimates along with quoting and estimating capabilities. Other important capabilities include planning and management of routes, invoice creation, checklist creation, tracking of materials and equipment, equipment rental management, mobile device management, appointment management, custom reporting, and others.

What is the actual cost?

The cost of license starts at $74.95 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for The Service Program. You can also find here pricing information from The Service Program's website.

How it stacks up?

Access a head to head analysis of The Service Program vs alternative software solutions.
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14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

The Service Program is ranked 164 out of 350 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of The Service Program is 3.5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, The Service Program makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently The Service Program can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between The Service Program and alternatives?

The most popular alternatives to The Service Program in 2024: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - The Service Program VS Field Service Software alternatives.

List of categories

Inventory Management
Scheduling
Job management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.