Vonigo Review - why 4.7 stars?

Shlomi Lavi / updated: Mar 14, 2022

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What is Vonigo?

Vonigo is a cloud-based field service management software helping organizations streamline their end-to-end dispatch process. Vonigo offers all the necessary features for field service management, including appointment scheduling, automated scheduling, commission management, calendar sync, claims management, availability management, billing & invoicing, alerts/notifications, communication management, contact database, CRM, contact database, and donation tracking. Vonigo is available on Windows, Mac, Android, and iPhone, making dispatch and field processes easier and smooth.

The target user audience of Vonigo are small, medium, and large-sized organizations. Vonigo currently has 50+ employees making it a small-sized organization. However, given the features and support, it shows some great minds are behind the product.

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Who is it best for?

Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. The solution has a wide clientele list including companies such as ranging from startups to the Fortune 500

Main features and functionalities

The software offers a variety of scheduling and routing capabilities such as automated dispatch, GPS tracking, interactive map, recurring scheduling management, scheduling by customer priority and employee proximity, and scheduling by employee skill set. It also offers task management and assignment of tasks based on project relevance.

Vonigo offers work order management capabilities of contract management, job history, note management, and time tracking. Other important capabilities of the software include custom reports, service history, billing and invoicing, appointment management, inventory tracking, and others.

What is the actual cost?

Vonigo offers multiple pricing plans for its user to benefit from. The three plans include Starter, Professional, and Premium. The cost of Starter plan costs $98 per user per month. Whereas the Professional plan costs $119 per user per month. However, the Premium plan costs approximately $139 per user per month.

Compared to other field service software in the market, the cost of Vonigo lies in the average pricing range. However, to find the most cost-effective field service management software, it is essential to understand your business requirements.

ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Vonigo. You can also find here pricing information from Vonigo's website.

Pros

• Vonigo is highly scalable concerning your business needs and requirements
• Vonigo focuses on granular level changes and requirements that make fleet management effective
• Customer support is highly helpful, and they take care of business needs shared by the users

Cons

• They need to focus on usability to ensure that users can benefit from the application without much hassle for learning basic actions.

How it stacks up?

Access a head to head analysis of Vonigo vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Vonigo right for you or your business?

Vonigo fits those field management services that are looking for not so costly yet a feature-rich solution. It offers a wide variety of features that meet the requirements of field management services. Moreover, users can use the Android and iPhone applications for easier process management. You can easily integrate Google Analytics, HubSpot, Google Calendar, QuickBooks, Xero, and a few other software with Vonigo for a systemized and well-managed system.