Workiz Review - why 4.5 stars?

Shlomi Lavi / updated: Jul 13, 2020

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What is Workiz?

Main category: Field Service

Workiz is a cloud-enabled Field Service software that allows managers to receive payments from track and/or field invoices, as well as handling field service dispatch. It also enables them to monitor and track clients messages and calls, as well as handling communications between the mobile team; through the customization of permissions levels.

The highlight features of this software include Lead Management, Payment Tracking, Auto Client Search, and Two-way SMS. Workiz Inc. is a privately-owned Computer Software company that was founded in 2015; it is headquartered in San Diego, United States, and has an employee count of within 50.

Workiz rating -

The rating of Workiz is 4.5 stars out of 5 and the total score is 96 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Workiz 3 Pros

  • The user of the software can send an “On My Way” text message to a customer
  • The software can track sales tax
  • Workiz is capable of processing e-signatures from clients and workers

Workiz 2 Cons

  • The software does not have MMS capabilities as of yet
  • Some users find it difficult to input multiple data for one client

Competitors & Alternatives

Popular alternatives to Workiz: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma, Kickserv. The full list of competitors can be found here.. The full list of competitors can be found here.

Workiz Pricing Information

The cost of license starting from $65 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Workiz

Questions to ask the vendor during a demo

Schedule a demo with Workiz and access 25 must ask questions for the vendor while watching Workiz in action.

Is it the right software for you?

Workiz is fit for small, medium or large-sized enterprises in Appliance Repair, Locksmith, HVAC, and Property Maintenance Industries. Enterprises that are looking to replace pen-and-paper management methods with an automated system will benefit from using this software. Noble Locksmith, Arctic Spas, Junk Doctors and All Green Carpet Clean are some of the customers that use Workiz.

Workiz Categories

Billing & Invoicing
Plumbing Estimating
Field Service
FS Scheduling & Dispatch
Scheduling

Workiz specifications

ITQlick Score: 96/100
ITQlick Rating: (4.5/5)
Company: Workiz
Address: 9555 Chesapeake Dr, Suite 120 San Diego 92123
Pricing: Starting from $65 per user/month
Website:Visit Workiz website
Typical customers: Small business, Medium business, Large business
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Workiz Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Workiz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$65 per user/month
Functionality score
5
Software review
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality score
23
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Functionality score
31
Software review
ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$199 per technician/month
Functionality score
22
Software review
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality score
14
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.