ZenPayroll Review - why 3.4 stars?

Shlomi Lavi / updated: Mar 12, 2022

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What is ZenPayroll?

Gusto is a cloud-based payroll management system for small and large-sized organizations. Earlier known as ZenPayroll, Gusto offers vast features for payroll and tax management. The features include paperless paychecks, multiple pay rates, flexible payment schedules, automated taxes, child-support garnishments, employee management, Gusto debit card, contractor payments, hourly/salaried employee support, reimbursements, Federal R&D tax credit, expense integrations, calendar sync, and digital signatures.

Moreover, offer mobile support, including tablets and iPad, for improved customer experience. In addition, Gusto integrates with accounting tools such as Xero, FreshBooks, and QuickBooks. The insights and reporting feature further give users a detailed understanding of payroll and tax management. Along with payroll management, Gusto also offers core HR management features to help organizations with complete payroll and employee management.

Gusto was owned by ZenPayroll Inc. in 2011. The headquarter is located in San Francisco, California, United States. The overall employee base of Gusti is around 5000+, making it a medium-sized organization.

Gusto has been awarded the people choice award for its usability, customizability, and ease of use on mobile and web-view. With rebranded from ZenPayroll to Gusto, there have been continuously improving to meet the customer requirements.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as retail and wholesale, automation and manufacturing, financial services, healthcare and hospitality, and others. Some notable clients of the software include Farmgirl Flowers, Seattle Farm Tables, Cedar Cycling, and others.

Main features and functionalities

The software comes with the ability of automatically reporting new hires and thus eliminates the need of paper processing. It also offers other employee management capabilities of paystub emailing for employees, management of separate employee accounts, employee self-onboarding, and management of charitable donations.

ZenPayroll facilitates automatic tax filing in addition to automatic tax calculations and payments. It allows running of payroll for as many times as required, at no extra cost. Other important capabilities of the software include flexible payment schedules, payroll cancellation, paychecks printing, payroll reports printing, direct deposit, and others.

What is the actual cost?

The Gusto pricing model is based on a combination of base pricing and user-based pricing. There are 4 pricing packages, where the Select package requires users to contact Gusto support for detailed discussion. The Core package costs around $39 per month with $6 per employee per month.

However, the Complete package is priced at $39 per month with $12 per employee per month. Whereas the Concierge package costs around $149 per month with $12 per employee per month. Each plan has various features available where the most advanced package offers all features. As a result, the overall pricing of Gusto is lesser than the other payroll solutions available in the market.

ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ZenPayroll. You can also find here pricing information from ZenPayroll's website.

Pros

• Tax documents make it easier to file taxes
• Accessible layout for both employees and managers
• Reporting and insights to help users have the right dependencies for each process

Cons

• It is specific to US users and employees. If you have employees outside the state, taxation can become tedious for the employees

How it stacks up?

Access a head to head analysis of ZenPayroll vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is ZenPayroll right for you or your business?

Gusto is a one-stop solution for organizations searching for payroll and employee management. Moreover, you can integrate Gusto with accounting and bookkeeping tools such as QuickBooks, Xero, and FreshBooks. Also, the overall pricing of Gusto is affordable for organizations regardless of their size. Furthermore, reporting and insights further make Gusto a perfect choice for your business. However, Gusto is mainly for the US audience as it has tax forms related to US taxation.