CHIDESK Review - why 4.6 stars?

CHIDESK Review
ITQlick Score: 87/100
ITQlick Rating: (4.6/5)
Pricing: 4/10 - average cost
Category: Medical Spa -> CHIDESK
Ranking:Ranked 6 out of 26 Medical Spa systems
Company: SpaGuru
Pricing: starts at $40 per employee/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: CHIDESK pricing, CHIDESK alternatives

Shlomi LaviShlomi Lavi / updated: Jun 27, 2022

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What is CHIDESK and its features?

Track all your appointments from a simple to use scheduling screen. Track employee and resource usage and appointment states.


What is CHIDESK rating?

The rating of CHIDESK is 4.6 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses CHIDESK?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, CHIDESK makes it fairly easy to use. This product is user friendly and intuitive.

Is CHIDESK cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access CHIDESK on your mobile/smart phone.

Is CHIDESK the best Medical Spa system?

CHIDESK is ranked 6 out of 26 software in their category (Medical Spa systems).

What are CHIDESK's pros? (3 Pros)

  • ChiDesk supports enterprise and multisite medical spa operations
  • The software is a low-cost solution compared to some of its top alternatives
  • ChiDesk is a cloud-based platform that allows users to manage their medical spas anywhere

What are CHIDESK's cons? (2 cons)

  • ChiDesk does not have an inventory management tool like most of its top alternatives
  • The UI/UX may be less intuitive when scheduling multiple employees in the employee scheduling section

Who are their main alternatives?

ChiDesk is a medical spa software, and its top alternatives in this category include Pabau, Envision MedSpa, AestheticsPro, and Zenoti Medical Spa. Based on the criteria listed below, ChiDesk is compared to its top alternatives:
  • Cloud/On-premise: ChiDesk is a cloud-based medical spa software solution. In comparison, all the top alternatives of ChiDesk are fully cloud-based medical spa solutions. Also, Pabau has a desktop version.
  • Cost: ChiDesk pricing starts at $40 per month for the Solo plan. A 14-day free trial is also available for new users. In comparison, AestheticsPro pricing starts at $125 per month, and Envision MedSpa pricing starts at $124 per month. Zenoti Medical Spa and Pabau do not disclose their pricing details. Also, no free trials or versions are available.
  • Customers/Industries: Apart from medical spas, ChiDesk also serves regular day spas, hotel spas, personal trainers, beauty salons, yoga, martial arts class instructors, dentists, etc. In comparison, all the top alternatives of ChiDesk target similar customers in the beauty, health, and wellness industry. Also, Envision MedSpa targets medical spas only, and Pabau serves clients that operate cosmetic surgery centers.
  • Functionality: ChiDesk offers medical spa solutions with features such as client management, appointment scheduling, invoicing and & claim management, etc. Compared to its top alternatives, ChiDesk has the basic features of any medical spa solution like appointment scheduling, employee scheduling, claims management and invoicing, etc. Also, ChiDesk does not have a weight loss tracking feature like Envision MedSpa and payroll features like Zenoti Medical Spa.
  • Popularity: Established in 2007, ChiDesk serves over 250 businesses and over 1,000 users across 21 countries. In comparison, clients that use Pabau have booked over 500 million appointments with its software, and Zenoti Medical Spa has over 12,000 clients in 50+ countries.
  • Scalability: ChiDesk is a scalable medspa solution suitable for solo practitioners, small, midsize, and enterprise/multisite medical spas. In comparison, all the top alternatives of ChiDesk are equally scalable medical spa solutions.
  • Support: Clients that use ChiDesk can access support through the following channels: email and phone. Compared to its top competitors, ChiDesk does not have a live chat support channel like Envision MedSpa and Pabau.

What is the cost of CHIDESK?

ChiDesk pricing is based on its subscription plans, namely Solo, Standard, Advanced, Premium, and Enterprise. A 14-day free trial is available, but ChiDesk has no free version.
  • Solo pricing starts at $40 per month, and it covers one employee.
  • Standard pricing starts at $60 per month, and the plan covers one to five employees.
  • Advanced pricing starts at $80 per month, and it covers 6-12 employees.
  • Premium pricing starts at $100 per month, and the plan covers large teams with 13-20 employees.
  • Enterprise pricing starts at $120 per month and supports teams with 21-50 employees.
Pricing is based on a per-site model, and there are discounts for clients with multisite needs.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for CHIDESK.

What should you ask SpaGuru during a demo session? (65 questions)

Schedule a demo with CHIDESK and access 65 must ask questions for the vendor while watching CHIDESK in action.

Where CHIDESK is used?

ChiDesk is a cloud-based medical spa software solution that serves medical, hotel, day, and destination spas, yoga, martial arts class instructors, dentists, physiotherapists, personal trainers, beauty salons, etc. ChiDesk is highly scalable and suitable for solo practices, small, medium, large-scale, and multisite medspa operations.

List of categories

Employee Management
Employee Scheduling
Payroll
Inventory Management
Medical Spa
Salon
Appointment Scheduling
Calendar
Point of sale

List of features

Mobile Access
Payroll
Automated Scheduling
Calendar Sync with Google
Group Scheduling
Room Booking
Employee Scheduling
Employee Management
Inventory Management
Point of sale

CHIDESK Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
CHIDESK
ITQlick rating
4.6/5
Score
87/100
Pricing
4/10
License pricing
$40 per employee/month
Functionality
19
Compare
Aestheti...
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$125 per provider/month
Functionality
9
mSPA
ITQlick rating
3.6/5
Score
90/100
Pricing
4/10
License pricing
$20 per user/month
Functionality
5
Review
Reservation
ITQlick rating
3.6/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
16
Salonist
ITQlick rating
5/5
Score
89/100
Pricing
4/10
License pricing
$39 per month
Functionality
19

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.