FM:Interact Workplace Review - why 4.2 stars?

FM:Interact Workplace Management Suite Review
ITQlick Score: 80/100
ITQlick Rating: (4.2/5)
Pricing: 8/10 - high cost
Category: Maintenance -> FM:Interact Workplace
Ranking:Ranked 72 out of 272 Maintenance systems
Company: FM:Systems Inc.
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: FM:Interact Workplace pricing, FM:Interact Workplace alternatives

Shlomi LaviShlomi Lavi / updated: Mar 14, 2022

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What is FM:Interact Workplace and its features?

The FM:Interact Workplace Management Suite is a web-based or self-hosted software integrating many different modules to assist businesses in sharing information and managing processes with the goal of impacting the entire company with respect to the way space and assets are managed.

The Workplace Management Suite was developed by FM:Systems, a company founded in 1984 whose focus has always been to develop software tools that could improve facility management processes. Aside from Workplace Management Systems (IWMS), FM:Systems offers other modules including Computerized Maintenance Management Systems (CMMS) and Computer Aided Facility Management (CAFM).


What is FM:Interact Workplace rating?

The rating of FM:Interact Workplace is 4.2 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses FM:Interact Workplace?

FM:Interact IWMS is been used by a wide variety of customers covering a broad spectrum of industries. Businesses relying on this software vary in size from small to medium but you can also count a number of Fortune 100 companies making use of it.. Industries that would find this management tools extremely useful are in the public sector, governmental agencies, financial services, manufacturing, retail stores and health care providers.

Among popular companies using FM:Interact IWMS, you will find Target stores, Indiana University, Devon Energy and Freddie Mac.

Is it easy to use?

Yes, FM:Interact Workplace makes it fairly easy to use. This product is user friendly and intuitive.

Is FM:Interact Workplace cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access FM:Interact Workplace on your mobile/smart phone.

Is FM:Interact Workplace the best Maintenance system?

FM:Interact Workplace is ranked 72 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

FM:Interact IWMS provides businesses with an intuitive interface allowing users to easily access critical information related to employees, documents, floor plans and reports. Companies can also rely on it to manage multiple facilities spread in different locations. Facility data can then be shared with management via corporate intranet.

FM:Interact IWMS includes a robust search engine through which users can access property information, find archived drawings and look through employee data. Reports can be run in real-time and move processes can be streamlined so that the organization can become even more efficient and responsive.

What are FM:Interact Workplace's pros? (5 Pros)

  • FM:Interact IWMS offers a space management module that keeps all facility information in a centralized location that can be accessed in real-time
  • The software also allows companies to track many different classes of assets, be it corporate artwork, lab equipment or office furniture.
  • The FM:Mobile module enable clients to access their FM:interact data on mobile devices
  • The Strategic Planning module offered by FM:Interact IWMS lets users test different scenarios with respect to space and occupancy before making a final decision
  • FM:Interact IWMS offers a Real Estate and Portfolio Management tool where you can view all information pertaining to your properties and make better management decision.

What are FM:Interact Workplace's cons? (5 cons)

  • FM:Interact IWMS cannot be synced with the Microsoft Outlook application
  • The software also fails to integrate Quickbooks into its platform
  • Tracking of Mortgage Amoritzation is a feature not available on FM:Interact IWMS
  • The support service offered by FM:Systems is not as elaborate as that of AppFolio Property Manager
  • FM:Interact IWMS may support popular smartphones but it is not available on Windows phones or Blackberry

Who are their main alternatives?

The main competitors for FM Interact WMS are Manhattan IWMS and IOffice IWMS.

Manhattan IWMS is a workplace management system that enables companies to look after their facilities and assets. Its features include financial control, site review & planning, and leasing & project management for site development. Additionally it provides space management and planning solutions to optimize workplace allocation with options to handle operations & maintenance as well. The product provides business intelligence tools and can address energy consumption & environmental risk strategies as well.

In comparison FM Interact WMS also addresses workplace management but the product itself is focused on facility space management to ensure the proper allocation of rooms, monitoring of free space availability, and ensuring proper reporting is available for key users. Its additional modules include strategic planning for property requirements, asset maintenance as well as sustainability solutions.

Then there is IOffice IWMS which addresses the main features present in FM Interact WMS, but also includes options to handle facility visitors & tracking, as well as real-time reservations of office rooms for meetings and other requirements. Additionally its facility maintenance module has an asset management feature to ensure proper monitoring, maintenance and allocation. The product also supports mobile devices with the ability to handle space allocations, move management, as well as maintenance requests.

While FM Interact WMS does not address all of these features, it does handle office moves with planning & scheduling to optimize costs & reduce time for completion. Additionally the product also provides support for mobile device access for review & management of facilities.

What is the cost of FM:Interact Workplace?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for FM:Interact Workplace

What should you ask FM:Systems Inc. during a demo session? (65 questions)

Schedule a demo with FM:Interact Workplace and access 65 must ask questions for the vendor while watching FM:Interact Workplace in action.

List of categories

Facilities Management

List of features

Conference Room Scheduling
Maintenance Overview
Move Management
Space Planning
Web Portal

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.