Hoopla Review - why 4.8 stars?

Hoopla Review
ITQlick Score: 81/100
ITQlick Rating: (4.8/5)
Pricing: 6.4/10 - high cost
Category: Employee Engagement -> Hoopla
Ranking:Ranked 13 out of 89 Employee Engagement systems
Company: Hoopla
Pricing: starts at $18 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Hoopla pricing, Hoopla alternatives
Shlomi LaviShlomi Lavi / updated: Sep 25, 2020

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What is Hoopla?

Hoopla is a gamification and sales motivation platform designed for businesses of all sizes. Other than game mechanics, it also features programmability, analytics, and social media integration. The software was designed and launched by Hoopla Software headquartered in California, United States.

What is Hoopla rating? ()

The rating of Hoopla is 4.8 stars out of 5 and the total score is 81 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Hoopla's typical customers?

Customers of the software include businesses of all sizes. Most commonly, the software has found deployment in such industries as automotive, consulting & business services, telecommunications, marketing & advertisement, media and entertainment, real estate and construction, financial services, and others. Some notable clients of the software include RAM Tracking, Sacramento Kings, and Zillow etc.

Is Hoopla the best Employee Engagement?

Hoopla is ranked 13 out of 89 software in their category (Employee Engagement systems).

What are their main features and functionalities?

The software makes use of motivational psychology in its gamification techniques in order to engage employees and enhance productivity. Contests can be created around business objectives and game-like environment can be created for increased interactivity. The software also offers real time feedback and tracking of individual and team progress.

Hoopla offers tracking of key performance metrics and uses data-driven results for integration with other CRM applications. Game mechanics used by the software include competition, profiles, teams, and team pressure. It helps in the identification of motivating factors and development of employee incentive programs. Other capabilities include live chat, widgets, pre- made content, and push notifications.

Who are their main alternatives?

The key competitors for Hoopla are CRM Gamified and CRMme.

CRM Gamified provides a cloud based platform to encourage the productivity of sales teams. The product is part of the Microsoft Dynamics CRM platform and utilizes customer information, as well as buying history & behavior to deploy target based games to improve the selling process. There is a collaboration platform for sales teams to share information, compete against each other for rewards, as well as be assigned social recognition through leader boards.

Hoopla in comparison is also cloud based but offers sales teams mobile device access to continue game playing while in the field as well. The product has a sales motivation platform that provides a variety of gaming options that include contests, tournaments, quizzes and challenges which are all designed to improve sales and reward performance.

Another option is provided by CRMme which provides gaming solutions that give rewards for achievement in the sales, marketing and project management functions. The games can be customized for business requirements or specific challenges, and there are options to gamify multiple customer applications through its open integration connectors. The product also includes a collaboration platform to encourage sharing of results, greater engagement & competition, as well feedback on how to improve the selling process as well.

While Hoopla does not support all of these features, it does have a certified interface with Salesforce to leverage on information in its CRM to provide more targeted gaming solutions. Additionally the product also has an integrated TV broadcast system that relays regular bulletins of sales gaming performance and team position to encourage competition.

What is the cost of Hoopla?

The cost of license starts at $18 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Hoopla

What should you ask Hoopla during a demo session? (65 questions)

Schedule a demo with Hoopla and access 65 must ask questions for the vendor while watching Hoopla in action. Visit the vendor's website here.

Hoopla's list of categories:

Employee Engagement
Gamification

Hoopla Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.