PestPac Review - why 3.9 stars?

PestPac Review
ITQlick Score: 85/100
ITQlick Rating: (3.9/5)
Pricing: 2/10 - low cost
Category: Field Service -> PestPac
Ranking:Ranked 41 out of 348 Field Service systems
Company: Marathon Data Systems
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: PestPac pricing, PestPac alternatives

Shlomi LaviShlomi Lavi / updated: Jun 17, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is PestPac?

PestPac is a field service management solution for businesses of all sizes. It offers sales lead tracking, customized reporting, route optimization, inventory management, and other capabilities. The software was designed and launched by PestPac Software headquartered in New Jersey, United States.

What is PestPac rating? ()

The rating of PestPac is 3.9 stars out of 5 and the total score is 85 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are PestPac's typical customers?

The software can be deployed for the field service needs of any business size and type. Most commonly, it has been deployed in such major industries as retail and wholesale, transportation, automation and manufacturing, engineering services, government, and others. Some major customers of the software include Gecko Pest Control and F&W Pest Control Inc etc.

Is PestPac the best Field Service?

PestPac is ranked 41 out of 348 software in their category (Field Service systems).

What are their main features and functionalities?

The software offers one-time as well as recurring field service management and comes with pre- loaded recurring schedule types. A graphical appointment calendar is offered to create one-time service. The lead management capabilities of the software include lead conversion statistics such as cost per lead, scheduling of sales visits, lead source tracking, and others.

With PestPac, clients can create inspection services, update renewal information, and process renewal payments. Customized renewal notices can be printed and emailed using the list management feature of PestPac. Other important capabilities include inventory and materials management, management dashboards, and invoice and payment processing.

Who are their main alternatives?

PestPac has different types of competitors but two of the main ones are FieldOne and FieldAware.

FieldOne provides a field service management solution that can be utilized in a variety of industry settings. It reviews service requests, identifies appropriate technicians and then determines the optimal routes to dispatch these technicians to complete the work. Additionally all technicians can access the application via mobile devices which can advise location, update schedules, allow job information update as well as status reviews.

PestPac on the other hand focuses primarily on the pest control industry. While it has similar features to FieldOne such as service order management, scheduling & route optimization, it also includes a visual route manager for real-time route tracking & modification. In addition it supports invoicing & payments, customer management and marketing to enhance companies’ service business.

FieldAware on the other hand is available for multiple service industries and provides onsite technicians’ information related to customer repair history, maintenance plans and new service offerings. As a result technicians are able to determine service resolutions faster as well recommend better maintenance plans if needed to ensure effective long term support for the customer.

However PestPac has an important vehicle tracking solution which is not supported by FieldAware. It integrates GPS tracking to monitor vehicle speed & idle time, assigns defined geographic locations for service work, as well as includes motion alerts to flag if technician vehicles are used out of normal working hours or allocated service locations. Additionally PestPac can monitor drivers’ behavior to identify problem cases as well as acknowledge star performers for benefits and work reviews.

What is the cost of PestPac?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for PestPac

What should you ask Marathon Data Systems during a demo session? (65 questions)

Schedule a demo with PestPac and access 65 must ask questions for the vendor while watching PestPac in action.

PestPac's list of categories:

CRM
Field Service
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
FS Contact Management
FS Billing / Invoicing
FS Inventory Management
FS Scheduling & Dispatch
FS Work Order Management

PestPac's list of features:

Mobile Access
Billing & Invoicing
Customer Service
Scheduling
Inventory Management
Fleet management

PestPac Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
PestPac
ITQlick rating
3.9/5
Score
85/100
Pricing
2/10
License pricing
Pricing not available
Functionality
16
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.