PrimeSUITE Review - why 3 stars?

Shlomi Lavi / updated: Jun 17, 2022

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What is PrimeSUITE?

PrimeSUITE software is an electronic health record, practice management, and revenue cycle services solution. The solution offers a number of features that include a population health module that drives improved results of patients groups. It also offers practice analytics that guides user’s practice performance.

The care coordination services module empowers and engages patients between office visits. The interoperability tool allows data connections that improve visibility across different healthcare.

PrimeSUITE software is a product of Greenway Health, which is a company based in the United States. In 2018 and 2019, it was awarded the Ambulatory Revenue Cycle Management Services award.

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Who is it best for?

reenway PrimeSUITE is suitable for institutions of all shapes and sizes related to healthcare communities and ambulatory physician practices that are looking for a SaaS or on-premise based EHR solution. Providers with up to 80 people can use this solution and Dr. Samuel Lederman, Dr. Navkaran Singh and Judith H Lento are some of the clients of this solution.

Main features and functionalities

Greenway PrimeSUITE comes with accounts receivable managing, scheduling, messaging, patient registration, order tracking, patient list management, clinician desktop, e-prescribe, clinical vocabulary, user settings, clinical alerts, clinical template library, mobile dedicated app for iOS, Android and Windows phone users and over 4,000 free customizable templates. Users can dictate efficiently as the solution includes integrated speech understanding and prescriptions can be submitted electronically using ePrescribe.

What is the actual cost?

The cost of license starts at $20,000 per license. ITQlick pricing score is 7 out of 10 (10 is most expensive). Access ITQlick pricing guide for PrimeSUITE. You can also find here pricing information from PrimeSUITE's website.

Pros

• The system is extremely user-friendly
• The software is versatile in many ways
• The customer support is great

Cons

• The system is unable to build custom reports
• The software is quite expensive
• The electronic health record software doesn’t support biometrics and proximity cards

How it stacks up?

Access a head to head analysis of PrimeSUITE vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is PrimeSUITE right for you or your business?

PrimeSUITE is suitable for small, medium and large practices. It caters to multiple specialties including general practitioners, family practice, doctors, physicians, clinics among others.