XCALLY Review - why 5 stars?
Compare Pricing
| ITQlick Score: | 78/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> XCALLY review |
| Ranking: | Ranked 73 out of 240 Call Center systems |
| Company: | Xenialab |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | XCALLY pricing, XCALLY alternatives |
Shlomi Lavi / updated: Feb 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is XCALLY?
XCALLY is a complete, cloud-based Omni channel Contact Center solution built to serve outbound/inbound/ blended and Omnichannel call centers. The software integrates the Asterisk™ with Shuttle & Motion technologies from Xenialab research center. The primary features that come with XCALLY Shuttle software include multichannel, contact management, API open channel, agent softphone, real-time monitoring, and analytics & reporting among others.The software enables users to communicate with their customers via phone, email, web chat, fax, SMS and social media via Standard APIs. It also allows for customer information management as well as keeping track of interactions through multiple channels. XCALLY Shuttle is a product of Xenialab srl Company founded in 2007 in Italy.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for XCALLY.How it stacks up?
Access a head to head analysis of XCALLY vs alternative software solutions. ITQlick rating
Score
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Functionality
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Frequently Asked Questions (FAQs)
Is XCALLY right for you or your business?
XCALLY software is created to serve the needs of outbound, inbound, blended and Omnichannel call centers. XCALLY is suitable for businesses of any size including large small or medium. Any company looking for a professional solution, for inbound, outbound, or blended services can use this software. The software is ideal for firms operating in various markets as Asia, Australia, Middle-East and Africa, China, Europe, Brazil, Canada, Latin America, Germany, Japan, and more.List of categories
Data Analysis Tools
Auto Dialer / Predictive Dialer
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
IVR
Call Center
Call Center Workforce Management
Virtual Server
Call Tracking
Campaign Management
List of features
Data Analysis Tools
Call Recording
Inbound Call Center
Outbound Call Center
Call Center
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.