SmartFile Review - why 4.9 stars?

Shlomi Lavi / updated: Mar 12, 2022

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What is SmartFile?

SmartFile is a document management software solution that allows firms to handle and protect the exchange of documents among staff members and external users. For proper functioning, SmartFile has the following features:

• Branded Client Portal: SmartFile allows firms to store, safeguard, and share their documents and assets with their staff and clients through a secure portal.
• Automation Workflows: With this feature, companies can make jobs, activities, information, and documents flow easily and operate independently, following their rules and regulations.
• File Versioning and Locking: This feature on SmartFile allows establishments to track and automatically update changes on files and save them without any rigor. Also, it keeps the files protected and restricted from access by unauthorized individuals.
• Data Storage and Transfer Encryption: With SmartFile, firms can keep their data encrypted during storage and transfer.
• Granular Permissions: Firms that use SmartFile can allocate site-specific duties and privileges to their administrative staff members based on their functionalities. With this, users information can be accounted for, and the firm can have a structured administration.

SmartFile, which was created for file management, was founded in 2009 and is based in Indianapolis, United States. The company has about 50 employees.

Who is it best for?

The software is a viable solution for businesses of all sizes. Major industries where it can be deployed include technology and software development, financial services, education, retail and wholesale, publishing, and others. Some major customers of the software include Genius Digital Limited, Jet-Mail Inc, and UnsubCentral etc.

Main features and functionalities

The software offers user and file management with customized access permissions for different users and groups. Files can be shared without any restriction of size and can be uploaded and downloaded from anywhere. Secure and easy FTP sharing is offered with file encryption for security. The software features a responsive HTML5 interface which has also been optimized for mobile devices.

Other than single files, SmartFile allows sharing of entire folders. Download limits and expiration dates can be set for files and emails and URLs can be branded with company logo and text. Other important capabilities include HIPAA compliance, OCR search, integration with Microsoft Outlook, and connection with Dropbox.

What is the actual cost?

Being a cloud-based and on-premise software, SmartFile has three cloud plans and an on-premise plan. The cloud plans include the Business plan, Business Plus plan, and Business Unlimited plan. The cloud business plan starts at $10 per user monthly. This plan comes with a 2-month free subscription if it is paid annually. It features 10 Terabytes of storage and allows at least 5 users. Also, it has upgraded sharing choices, SSL encryption, and innumerable connections.

The cloud business plus plan starts at $15 per month. This plan comes with a 2-month free subscription as well if paid annually. It features unlimited storage and allows at least 10 users. Also, it has custom branding, file versioning, and workflow automation. The cloud business plan is available on quotation. It also has two free months of subscription if it is paid annually.

More so, the plan comes with unlimited storage and allows a limitless number of people. The plan also offers multiple-factor authentication and file locking. The on-premise plan for SmartFile is available on quotation.

It is paid for annually and has numerous storage choices. It offers features like remote backup, premium VIP support, and numerous geographic locations.

ITQlick pricing score is 6.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for SmartFile. You can also find here pricing information from SmartFile's website.

Pros

• There are different methods of uploading files on SmartFile
• SmartFile allows multiple users to an incite number
• On SmartFile, data is easily monitored and protected

Cons

• Sometimes, the user interface is not user-friendly
• There are too many permissions needed to use SmartFile

How it stacks up?

Access a head to head analysis of SmartFile vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is SmartFile right for you or your business?

SmartFile document management software serves firms of different sizes and employees, creating avenues for the growth of small-sized firms. SmartFile is used across more than 140 nations and different industries like the manufacturing, educational, and aviation industries. Some notable businesses that use the SmartFile solution include Aramark, Cloud Cruiser, and EPSON.