SmartFile Review - why 4.9 stars?
Compare Pricing
ITQlick Score: | 92/100 |
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ITQlick Rating: | (4.9/5) |
Pricing: | 6.4/10 - high cost |
Category: | Document Management -> SmartFile |
Ranking: | Ranked 1 out of 423 Document Management systems |
Company: | SmartFile |
Pricing: | starts at $10 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SmartFile pricing, SmartFile alternatives |

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What is SmartFile and its features?
- Branded Client Portal: SmartFile allows firms to store, safeguard, and share their documents and assets with their staff and clients through a secure portal.
- Automation Workflows: With this feature, companies can make jobs, activities, information, and documents flow easily and operate independently, following their rules and regulations.
- File Versioning and Locking: This feature on SmartFile allows establishments to track and automatically update changes on files and save them without any rigor. Also, it keeps the files protected and restricted from access by unauthorized individuals.
- Data Storage and Transfer Encryption: With SmartFile, firms can keep their data encrypted during storage and transfer.
- Granular Permissions: Firms that use SmartFile can allocate site-specific duties and privileges to their administrative staff members based on their functionalities. With this, users information can be accounted for, and the firm can have a structured administration.
What is SmartFile rating?
Who uses SmartFile?
Is it easy to use?
Is SmartFile cloud-based?
Can it be used on mobile?
Is SmartFile the best Document Management system?
What are their main features and functionalities?
Other than single files, SmartFile allows sharing of entire folders. Download limits and expiration dates can be set for files and emails and URLs can be branded with company logo and text. Other important capabilities include HIPAA compliance, OCR search, integration with Microsoft Outlook, and connection with Dropbox.
What are SmartFile's pros? (3 Pros)
- There are different methods of uploading files on SmartFile
- SmartFile allows multiple users to an incite number
- On SmartFile, data is easily monitored and protected
What are SmartFile's cons? (2 cons)
- Sometimes, the user interface is not user-friendly
- There are too many permissions needed to use SmartFile
Who are their main alternatives?
- Cost: SmartFile is a low-cost software with a starting price of $10 per user every month. Citrix ShareFile has a starting price of $50 for 5 users per month, while Egnyte starts at $20 per user per month. Dropbox starts at $9.99 per user every month.
- Functionality: SmartFile features granular permission, file locking, data storage and encryption, Branded Client Portal, HIPAA Compliant Activity Logs, and other necessary features of a document management software. Compared to its alternatives, Dropbox and Box have the eSignature feature, which is missing in SmartFile, and also, SmartFile does not feature industry compliance found in Box.
- Popularity: SmartFile is used by thousands of firms across more than 140 nations. More than 500,000 teams use Dropbox, Egnyte is patronized by over 16000 establishments, and more than 400,000 firms use Citrix ShareFile.
- Support: SmartFile offers email support, phone support, FAQs, and chat support. Citrix ShareFile offers FAQs, knowledgebase, and chat support. Box offers FAQs, phone support, and email support.
- Cloud/ On-Premise: SmartFile, Box, and Egnyte are cloud-based and on-premise. Dropbox is entirely cloud-based.
What is the cost of SmartFile?
The cloud business plus plan starts at $15 per month. This plan comes with a 2-month free subscription as well if paid annually. It features unlimited storage and allows at least 10 users. Also, it has custom branding, file versioning, and workflow automation. The cloud business plan is available on quotation. It also has two free months of subscription if it is paid annually.
More so, the plan comes with unlimited storage and allows a limitless number of people. The plan also offers multiple-factor authentication and file locking. The on-premise plan for SmartFile is available on quotation.
It is paid for annually and has numerous storage choices. It offers features like remote backup, premium VIP support, and numerous geographic locations.
What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.4 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for SmartFile. You can also find here pricing information from SmartFile's website.
What should you ask SmartFile during a demo session? (65 questions)
Where SmartFile is used?
SmartFile document management software serves firms of different sizes and employees, creating avenues for the growth of small-sized firms. SmartFile is used across more than 140 nations and different industries like the manufacturing, educational, and aviation industries. Some notable businesses that use the SmartFile solution include Aramark, Cloud Cruiser, and EPSON.List of categories
SmartFile Vs. Alternatives
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.