Scan123 Review - why 4.2 stars?

Scan123 Review
ITQlick Score: 92/100
ITQlick Rating: (4.2/5)
Pricing: 4/10 - average cost
Category: Document Management -> Scan123
Ranking:Ranked 3 out of 423 Document Management systems
Company: Scan123
Pricing: starts at $349 per month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Scan123 pricing, Scan123 alternatives

Shlomi LaviShlomi Lavi / updated: Jan 04, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is Scan123?

Scan123 is a document management software that allows organizations to digitalize, save, protect, sort, and retrieve their documents. For proper functioning, the software has the following functionalities:
  • Powerful Search Capabilities: Scan123 allows firms to structure, search, and retrieve files from their database effectively.
  • OCR-based Paper Scanning: With Scan123, companies can automate data retrieval from written or printed texts on scanned images and documents and process them.
  • SOC 2 and HIPAA Compliant: Firms that use Scan123 can access SOC 2 for data safety. They can also access HIPAA to safeguard the health records of their clients.
  • Permissions-based Sharing: With this feature on Scan123, organizations can monitor and regulate the file permissions given to other subordinate users.
  • Customize Reports: Scan123 allows firms to create reports based on their dimensions, metrics, and display form.
Scan123 was founded in 1971 and is headquartered in Oregon, United States. The company has about 50 employees.


What is Scan123 rating?

The rating of Scan123 is 4.2 stars out of 5 and the total score is 92 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses Scan123?

Customers of the software include businesses of all sizes and a variety of types. Major industries where it can be deployed include financial services, transportation, engineering services, education, automation and manufacturing, and others. Some major customers of the software include Capitol Toyota, Tildawave Finance, and Larsen Motors etc.

Is Scan123 the best Document Management system?

Scan123 is ranked 3 out of 423 software in their category (Document Management systems).

What are their main features and functionalities?

The software offers simple scanning and uploading of documents to a centralized storage with its client software. Custom keywords can be used for easy searching of documents, including such keywords as customer names, product IDs, and other parameters. Document filing is made simple with web based folders and labels for classification. Electronic filing also eliminates the paper-based processing and improves productivity.

Scan123 offers 256-bit SSL encryption for data security along with multiple redundant backups and customized user permissions. Granular user permissions further allow the access to be restricted to selected users and groups. Other important capabilities include archiving and retention, document delivery, and regulatory compliance management etc.

What are Scan123's pros? (4 Pros)

  • Scan123 has an efficient backup system that makes teamwork effective
  • The document management system features a seamless file sorting system
  • The software is designed for a swift scanning process
  • Paper documents can be shredded after scanning

What are Scan123's cons? (2 cons)

  • Sometimes, it is not easy to save actions on Scan123.
  • There is a need for more options to meet other customer demands

Who are their main alternatives?

Scan123 competes with software like Dropbox, Google Workspace, Box, and Egnyte. It is compared with its alternatives in the following aspects:
  • Functionality: Scan123 offers powerful search capabilities, customized reporting, OCR-based proper scanning, SOC 2 and HIPAA compliance, and permissions-based sharing. However, Scan123 does not have the electronic signature feature as Dropbox does. Also, Google Workspace features smart assistance and suggestions and email campaigns that Scan123 does not feature.
  • Cost: Scan123 is a budget-friendly software with a starting price of $349 per firm per year. Dropbox starts at $9.99 per user every month, Box starts at $15 per user every month, and Google Workspace starts at $6 per user.
  • Support: Scan123 offers its clients phone support, email support, FAQs, and chat support. Egnyte offers phone support, chat, FAQs, knowledgebase, and email support. At the same time, Box provides FAQs, emails, and knowledge. Dropbox offers email support, chat support, and phone support.
  • Customer/Industries: Scan123 targets companies in many industries like the banking industry, healthcare, construction, education, and many others. Dropbox targets companies in the education industry, construction, technology, media, and retail industries. Google Workspace as well targets companies across different niches.
  • Cloud/On-premise: Scan123 is entirely cloud-based. In comparison, Dropbox, Egnyte, and Google Workspace are cloud-based.

What is the cost of Scan123?

Scan123 offers three subscription packages that come in two payment plans. The subscription packages are the same for the payment plans, including Entry, Pro, and Custom. The payment plans are yearly plans and monthly plans.

The Entry package on the yearly payment plan starts at $349 per month for small business, while the monthly payment plan starts at $379 per month per business. The Entry package is for small-sized firms, and it features unlimited users, world-class support, unlimited scanners, full-color scans, and 12k scanned pages per month.

The Pro package on the yearly payment plan starts at $449 per year per business while the monthly payment plan starts at $489 per month per business. The Pro package is for larger firms, and it features unlimited users, 24k scanned pages per month, full-color scans, unlimited scanners, and world-class support.

ITQlick experts consider Scan123 a low-cost software with a cost rating of 2 out of 5. The rating system considers 1 as low-cost and 5 as high-cost.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Scan123

What should you ask Scan123 during a demo session? (65 questions)

Schedule a demo with Scan123 and access 65 must ask questions for the vendor while watching Scan123 in action. Visit the vendor's website here.

Is it the right software for you?

Scan123 is a document management software that targets firms of different sizes, allowing small-scale firms to develop. Also, Scan123 serves companies across different niches, ranging from the educational sector to the manufacturing sector, construction, healthcare, banking, religion, law, and other areas. Notable customers patronize Scan123 like Lassen Chevrolet-Toyota and People Credit.

List of categories

Document Management

Scan123 Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.