PlayVox Review - why 4.3 stars?
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 3.6/10 - low cost |
Category: | Call Center -> PlayVox review |
Ranking: | Ranked 144 out of 240 Call Center systems |
Company: | PlayVox |
Pricing: | starts at $15 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | PlayVox pricing, PlayVox alternatives |
Shlomi Lavi / updated: Jul 15, 2022
For increased collaboration and team work, the platform offers the service of private messaging between team members. Analytical services offered by the software include customer growth rate, customer retention rate, data visualization, real time data, referred traffic, sales growth, top users, and session duration. Other services include activity feed, reviews and ratings, and 3D support.
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Table of Contents
What is PlayVox?
PlayVox is a gamification and customer engagement solution for businesses of all sizes. Other services of the platform include call center motivation, sales team motivation, and social wellness program. The software was designed and launched by PlayVox Inc headquartered in California, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large corporations. Major industries where it can be deployed include automotive, technology and software development, media and entertainment, construction services, e-commerce, financial services, retail and wholesale, and others. Some notable clients of the software include Ovum and CallZilla etc.Main features and functionalities
The software offers agent performance management services of call handling and attendance statistics, customer satisfaction score, and system time monitoring. Common game mechanics that the software uses include competitions, marketplace, feedback, customer profiles, progress bar, ranks and badges, and teams. For game development, the software also offers a mobile SDK.For increased collaboration and team work, the platform offers the service of private messaging between team members. Analytical services offered by the software include customer growth rate, customer retention rate, data visualization, real time data, referred traffic, sales growth, top users, and session duration. Other services include activity feed, reviews and ratings, and 3D support.
What is the actual cost?
The cost of license starts at $15 per user/month. ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for PlayVox. You can also find here pricing information from PlayVox's website.How it stacks up?
Access a head to head analysis of PlayVox vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Employee Performance Management
Gamification
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.