Zoho Docs Review - why 4.5 stars?

Zoho Docs Review
ITQlick Score: 80/100
ITQlick Rating: (4.5/5)
Pricing: 6/10 - average cost
Category: Document Management -> Zoho Docs
Ranking:Ranked 93 out of 423 Document Management systems
Company: Zoho Docs
Pricing: starts at $4 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Zoho Docs pricing, Zoho Docs alternatives

Shlomi LaviShlomi Lavi / updated: Sep 29, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Zoho Docs?

Zoho Docs is a document management software for small to large companies. It has features such as Online file storage, Secure files sharing, online workspace, document version control, reviewing and tagging, multi-level folders, and check-in/check-out control to name a few. This IT solution is developed by Zoho which was founded in 1996. Its headquarters are at Pleasanton, California with up to 5,000 employees. The company specializes in developing software for online office, collaboration and business productivity suite, CRM, network management, and more.

What is Zoho Docs rating? ()

The rating of Zoho Docs is 4.5 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Zoho Docs's typical customers?

ZOHO Docs is best for small to medium businesses in small to large enterprises across multiple industries. It can also be used by freelancers who want to incorporate its features into their business. The software is used by thousands of clients all over the world including clients in Asia, Europe, North America, the Middle-East, and Africa. Among their most prominent clients include CFM Enterprises, Area Wide Protective, Phlilotek, and IMXbrand.

Is Zoho Docs the best Document Management?

Zoho Docs is ranked 93 out of 423 software in their category (Document Management systems).

What are their main features and functionalities?

Zoho Docs can help your business by making file sharing easy and quick. Not only does it provide access to documents, it also keeps the files secure. Users can also share files and folders a private link through an internal network or users can use a public link and share it online. With the software, users can also save all kinds of files including media files such as music, photos, and videos. Users will also be able to view, share, and upload files from one location, at anytime, at any location.

Zoho Docs features a collaboration tool, which allows users to connect and communicate with other users, and work as a better team. Users can also invite other team members to review, comment, or edit files in real time. The software has features that make it possible for users to assign tasks, and arrange and manage all relevant files in one location. This helps users keep files organized, enabling all users to locate and open files faster.

What are Zoho Docs's pros? (5 Pros)

  • Supports different devices such as smartphones and tablets
  • Available as iOS and Android app
  • Supports multiple languages
  • Zoho Docs features social networking links on their site
  • Up to 5GB free storage

What are Zoho Docs's cons? (2 cons)

  • More expensive than other data management software
  • Has limited integrations

Who are their main alternatives?

Tresorit is an end-to-end file syncing and sharing for small to large businesses available at the same price range as Zoho Docs. Both offer the same data management features such as revision tracking, data encryption, data protection, cloud storage, automatic backup, and more. However, Tresorit has no audit trail capabilities and drag, summary reports, user activity monitoring, and drop interface.

Both have excellent customer reviews online and are beneficial as a data management and storage system. Slack is an online communication and file sharing software for the same client size as Zoho Docs. However, Slack pricing is lower than Zoho Docs. Slack has better file sharing and collaboration features than Zoho Docs because it allows commenting, communication management, chat and call sharing.

But when it comes to document management and cloud storage, Zoho Docs is better because it can upload a large amount of data faster and in just a few clicks. Both have high vendor reputation online but Slack can be a cheaper alternative for basic file management functions.

What is the cost of Zoho Docs?

The cost of license starts at $4 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Zoho Docs

What should you ask Zoho Docs during a demo session? (65 questions)

Schedule a demo with Zoho Docs and access 65 must ask questions for the vendor while watching Zoho Docs in action. Visit the vendor's website here.

Is it the right software for you?

Zoho Docs is good for businesses of all types and sizes which are in need of file sharing and management solution. Its customers are from different industries like information and technology, farming, design, and sporting goods. Among its notable clients are IMXbrand, Area Wide Protective, CFM Enterprises, and Phlilotek.

Zoho Docs's list of categories:

Document Management

Zoho Docs's list of features:

API Availability
Archiving and Retention
Collaboration Management
Custom User Interface
Document Assembly
Document Comparison
Document Indexing
Document Tagging
Full Text Searching
Search by Metadata
Text Editing
User Access Controls

Zoho Docs Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
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Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
80/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$4 per user/month
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$5 per user/month
Functionality
26
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iAnnotate
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
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$10 per license
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SmartFile
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Functionality
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Scan123
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$297 per month
Functionality
3
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.