Kareo Review - why 4.1 stars?

Kareo Review
ITQlick Score: 90/100
ITQlick Rating: (4.1/5)
Pricing: 2/10 - low cost
Category: Medical -> Kareo
Ranking:Ranked 26 out of 639 Medical systems
Company: Kareo
Pricing: starts at $150 per provider/month + 4% - 9%
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Kareo pricing, Kareo alternatives
Shlomi LaviShlomi Lavi / updated: May 19, 2021

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What is Kareo?

Kareo EHR is a web-based Meaningful Use Stage 2 certified medical electronic health record (EHR) and practice management solution designed for physicians in small practices and billing companies. The core features include practice management, EHR, and patient engagement and more.

The solution helps the user schedule patients, manage delinquent accounts & collection processes, confirm insurance, develop customized reports and store patient data and more. The core features include e-prescribing, dashboard, patient portal, and ICD-10 Ready. The Kareo telemedicine lets the user connect with patients at any time and anywhere.

Kareo Clinical EHR is a solution that can be used across multiple medical specialties including family medicine, mental health, pediatrics, chiropractic, cardiology, and podiatry and more.

The elabs feature allows the user automate inefficient paper-based processes. With the integrated patient portal, the user can share medical records & billing information as well as communicate with patients at any time securely.

What is Kareo rating? ()

The rating of Kareo is 4.1 stars out of 5 and the total score is 90 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Kareo's typical customers?

Kareo is suitable for small healthcare businesses that are looking for a way to simplify their billing processes. It can be used for a wide range of medical specialties including pediatrics, mental health, cardiology and family medicine.

Is Kareo the best Medical?

Kareo is ranked 26 out of 639 software in their category (Medical systems).

What are their main features and functionalities?

Kareo comes with posting and claims processing, fee schedule management, remittance and payment posting, patient statements and processing, performance reporting, document storage, code scrubbing, patient list and messaging, patient portal, lab orders and API access features. Kareo Billing service users get automatic access to full-featured EHR and practice management tools for managing front-office tasks.

What are Kareo's pros? (3 Pros)

  • Kareo offers free access to their PM and EHR systems unlike other similar tools
  • Kareo offers customer success coach and flexible online training to help users get the most out of this medical billing solution
  • The customer support of this medical billing solution offers phone, email and live chat option

What are Kareo's cons? (2 cons)

  • Kareo’s patient statements are not highly customizable which can be a problem for some users
  • Some apps and programs in Kareo are platform specific which can be a problem for some users

Who are their main alternatives?

The two main competitors of Kareo EHR include iPatientCare EHR and Chart Synergy EHR. iPatientCare EHR is a cloud-based electronic health record (EHR)solution just like Kareo EHR. Kareo EHR is a product of Kareo which was founded in 2004 in the United States, but iPatientCare EHR is a product of iPatientCare which began in 1994 also in the United States.

iPatientCare offers support online, during the business hours, and via a 24/7 live rep and in comparison, Kareo EHR offers support online and during the business hours. Both iPatientCare and Kareo EHR offers training via documentation, webinars, live online and in-person.

Just as Kareo EHR, Charts Synergy EHR is a cloud-based electronic health record (EHR) solution. Charts Synergy EHR is a product of Chart Synergy which began in 2016 in Nigeria while Kareo EHR is a product of Kareo which was founded in 2004 in the United States.

Kareo EHR offers support online and during the business hours while Charts Synergy EHR offers online and via a 24/7 live rep. Kareo EHR offers training via documentation, webinars live online and in-person, but Charts Synergy offers training via documentation, webinars, and live-online.

What is the cost of Kareo?

The cost of license starts at $150 per provider/month + 4% - 9%. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Kareo

What should you ask Kareo during a demo session? (65 questions)

Schedule a demo with Kareo and access 65 must ask questions for the vendor while watching Kareo in action. Visit the vendor's website here.

Is it the right software for you?

Kareo is ideal for physician practices from 1-10 providers as well as medical billing companies with 1-100 providers. It caters to multiple specialties including Acupuncture, critical care, general practice, family medicine, dermatology, chiropractic, behavioral health, emergency medicine, and cardiology.

List of categories

Billing & Invoicing
Payment Processing
Recurring invoicing
Compliance
SSO: Single sign on
Chiropractic
Claims Management
Dermatology EMR
E-Prescribing
Electronic Health Records (EHR)
Medical Billing
Medical Practice

List of features

Payment Management
Billing & Invoicing
Scheduling
Compliance
Barcode Scanning
Medical

Kareo Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Kareo
ITQlick rating
4.1/5
Score
90/100
Pricing
2/10
License pricing
$150 per provider/month + 4% - 9%
Functionality
31
Review
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NextGen
ITQlick rating
4/5
Score
99/100
Pricing
2/10
License pricing
$549 per provider/month
Functionality
20
Practice
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% to 7%
Functionality
41
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.