Kareo Review - why 4.1 stars?

Kareo Review
ITQlick Score: 90/100
ITQlick Rating:
(4.1/5)
Pricing: 2/10 - low cost
Category: Medical -> Kareo review
Ranking:Ranked 30 out of 643 Medical systems
Company: Kareo
Pricing: starts at $150 per provider/month + 4% - 9% (collections)
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Kareo pricing, Kareo alternatives
Shlomi LaviShlomi Lavi / updated: Mar 23, 2022

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What is Kareo?

Kareo is a fully integrated cloud-based medical billing and practice management software solution built to cater to the needs of independent medical practices and medical billing companies. Some of the features available on the Kareo software are discussed below:
  • Billing Dashboard: Kareo helps practices stay organized and save time with the billing Dashboard feature. This feature incorporates essential tasks lists, KPIs, and workflows to ensure smooth running and operations.
  • Eligibility Checks & Patient Authorization: This feature helps practices streamline and speed up patient collections by verifying patient insurance benefits.
  • Charge Capture & Encounter Review: With Kareo, practices can make sure they never miss another charge as they can view and enter all charges directly into the software.
  • Patient Portal: With Kareo Billing, independent practices and medical practitioners can communicate with patients securely, round the clock, and share important information like records and billing details.
  • Kareo Analytics: With the Kareo business analytics engine, independent practices and medical billing companies can gain insights into their billing performance and make data-driven decisions.
Kareo was founded in 2004 and has its headquarters today in Irvine, CA, USA. The company boasts of having an employee strength of 700+ and was awarded the Best Practices Award by Frost and Sullivan in 2020.

Who is it best for?

Kareo is suitable for small healthcare businesses that are looking for a way to simplify their billing processes. It can be used for a wide range of medical specialties including pediatrics, mental health, cardiology and family medicine.

Main features and functionalities

Kareo comes with posting and claims processing, fee schedule management, remittance and payment posting, patient statements and processing, performance reporting, document storage, code scrubbing, patient list and messaging, patient portal, lab orders and API access features. Kareo Billing service users get automatic access to full-featured EHR and practice management tools for managing front-office tasks.

What is the actual cost?

Kareo pricing is based on two subscription plans— for Physician Provider and Non-Physician Provider. There is a minimum fee of $150 per month for every account that has not added a Provider. The pricing details for a Provider plan are $125 per month, while a Non-Provider plan receives a fifty percent discount off the subscription fee.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Kareo. You can also find here pricing information from Kareo's website.

Pros

  • Kareo is generally easy to use with a top-notch UI
  • The software is a relatively low-cost option compared to some of its alternatives
  • Kareo has a robust set of features available without an add-on fee

Cons

  • Customer support personnel are sometimes unresponsive or unhelpful
  • The ERA enrollment process on Kareo can be difficult to get around
  • The medical billing solution doesn’t offer any 24x7x365 phone support for users

How it stacks up?

Access a head to head analysis of Kareo vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Kareo
ITQlick rating
4.1/5
Score
90/100
Pricing
2/10
License pricing
$150 per provider/month + 4% - 9% (collections)
Functionality
31
Review
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Frequently Asked Questions (FAQs)

Is it the best Medical system?

Kareo is ranked 30 out of 643 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of Kareo is 4.1 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Kareo makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Kareo on your mobile/smart phone.

What should we ask during a demo session?

Differences between Kareo and alternatives?

The most popular alternatives to Kareo in 2022: NextGen Enterprise EHR, Practice fusion, WebPT, eClinicalWorks, AdvancedMD. Access the complete competitors analysis here - Kareo VS Medical Software alternatives.

Is Kareo right for you or your business?

Kareo is a fully integrated practice management and medical billing software solution built for independent practices and medical billing companies of all sizes across various medical specialties. Intellicare Systems, Shoreline Medical Billing, and All Seasons Billing LLC are notable clients that use Kareo.

List of categories

Billing & Invoicing
Payment Processing
Recurring invoicing
Compliance
SSO: Single sign on
Chiropractic
Claims Management
Dermatology EMR
E-Prescribing
Electronic Health Records (EHR)
Medical Billing
Medical Practice

List of features

Payment Management
Billing & Invoicing
Scheduling
Compliance
Barcode Scanning
Medical

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.