Hydra Review - why 4.3 stars?

Hydra Review
ITQlick Score: 76/100
ITQlick Rating: (4.3/5)
Pricing: 9.6/10 - high cost
Category: Call Center -> Hydra
Ranking:Ranked 83 out of 240 Call Center systems
Company: MPDV
Pricing: starts at $180 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Hydra pricing, Hydra alternatives

Shlomi LaviShlomi Lavi / updated: Mar 04, 2022

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What is Hydra and its features?

Hydra is a software that is used for general management of a manufacturing project. It covers all the areas of manufacturing, including production, human resource management and quality assurance. Its modular nature enables the user to select specific components and synergistically employ them in the management process based on the unique needs of the user.

This software is a product of MPDV. This is an engineering company that was founded back in 1977. It’s a highly reputable company with a biased specialization in the capturing and eventual processing of data derived from a manufacturing environment. The company has its headquarters in Chicago, Illinois, USA.

What is Hydra rating?

The rating of Hydra is 4.3 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Hydra?

Hydra is virtually suitable for use in a business of any size. It can also be used across industries and in any nature of business. The software boasts of well over 850 key installations across the globe, particularly in Europe, USA, China, South America and South East Asia. Some of its notable users include Zeiss, Becker Mining Systems, Adidas and Hoerbiger.

Is it easy to use?

Yes, Hydra makes it fairly easy to use. This product is user friendly and intuitive.

Is Hydra cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Hydra on your mobile/smart phone.

Is Hydra the best Call Center system?

Hydra is ranked 83 out of 240 software in their category (Call Center systems).

What are their main features and functionalities?

Hydra has the potential of turning around your business fortunes by making it extraordinarily simpler and efficient to carry out operational management tasks such as sourcing, procurement, order processing, supply analytics and much more. In terms of human resource, you will enjoy a centralized system where you can provide your employees with self service options, performance monitoring, timesheet management and a host of other administrative tasks.

With this software, you have an all round overview and control of your business. Moreover, Hydra provides you with a unique approach to management where you can start with just a few functions and build further as your management needs expand. Even if your business is a startup, you wouldn’t have to worry about purchasing any other software as Hydra is scalable enough to serve you as your business grows.

What are Hydra's pros? (5 Pros)

  • It’s a highly scalable application program that supports any size of business therefore shoving off the need to buy a new software every time the business realizes growth.
  • Users don’t have to get components that they need, but instead they can choose what they need when they need it.
  • Hydra comes with a full and elaborate training package that’s meant to ensure that purchasers reap maximum benefits during use.
  • It’s a software produced by a fully fledged company hence its future is highly likely to be better.
  • Every module has been made such that its integration is both simple and seamless.

What are Hydra's cons? (5 cons)

  • It has several modules of which users have to pay for when they want to roll them out.
  • The software has a user interface that needs some training in order to attain maximum benefits.
  • Hydra has limited languages support therefore presenting a hindrance to many persons.
  • Almost all support has to come from the developer as there isn’t an active forum where users can share experiences and tips.
  • It only has support for a few operating systems thus limiting users on some other platforms.

Who are their main alternatives?

The level of competition within software production industry is at a groundbreaking high. Hydra too has its share of the competition. The two main competitors to this software are Sage HRMS and Zoho People. However, both Sage HRMS and Zoho People are more human resource management exclusive. Just like Hydra, they also enable the user to execute HR management tasks such as payroll processing, employee self service and also provides analytics.

It’s however evident that Hydra offers more in terms of management as it covers HR and other aspects such as production and quality. Hydra’s scalability is also unbeatable as users are provided with several modules to choose from. 

What is the cost of Hydra?

The cost of license starts at $180 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Hydra.

What should you ask MPDV during a demo session? (65 questions)

Schedule a demo with Hydra and access 65 must ask questions for the vendor while watching Hydra in action.

List of categories

Document Management
CRM
Human Resources
Time and Attendance
Manufacturing Inventory
Pharmaceutical Manufacturing
Manufacturing
Aerospace Manufacturing
Capacity Planning
Discrete Manufacturing
Electronics Manufacturing
Engineer-to-Order Manufacturing

List of features

Benefits Administration
Employee Self-Service
HR Management
Performance Record
Software Customization
Timesheet
Advanced Shipment Notification
Client Collaboration
Order Processing Management
Sourcing & Procurement
Supplier Management
Supply Chain Analytics
Supply Chain Monitoring
Supply Chain Planning
Transportation Management

Hydra Vs. Alternatives

ITQlick rating
Score
Pricing
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Hydra
ITQlick rating
4.3/5
Score
76/100
Pricing
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License pricing
$180 per year
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8x8 Cont...
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TouchSta...
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3.4/10
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Pricing not available
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6
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.