SuccessFactors Review - why 4 stars?

Shlomi LaviShlomi Lavi / updated: Jul 14, 2020

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What is SuccessFactors?

Main category: Human Resources

SuccessFactors is a cloud-based human resource software that is provided for use in businesses only. The software is provided as a suite with it containing a talent management system, and a performance appraisal software all in one platform. The software is developed to be used in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large businesses.

With the solution, companies can recruit and track employees and after they have been recruited, they can be trained using the same system. The features that are provided in the solution include compensation management, performance management, and employee database among others.

SAP SuccessFactors is a company that has been developing and distributing SuccessFactors. The company is located in the united states and was started in the year 2001.

SuccessFactors rating -

The rating of SuccessFactors is 4 stars out of 5 and the total score is 94 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

SuccessFactors is a cross industry system which supports scalability for all business sizes by offering three different software suits: Small Business for less than 200 employees, SMEs with 200-1500 employees, and Enterprise companies with larger employee bases. Additionally, a trial version is offered for small businesses for minimizing investment risk by ensuring that the solution meets their requirements befor ecommitting to it.

SuccessFactors is offered as a cloud based solution with a SaaS delivery model, which means minimal technology investment and no software maintenance. This is beneficial for companies looking for a cost effective solution with investment tied to utilization, rapid deployment, and third party software integration through its SuccessCloud module.

Finally, SuccessFactors is a division of SAP which offers customers access to the market leader in enterprise application software as well as its end-to-end business integration suite of tools.

Customers of Successfactors include AMD, ATOS, NASA, Amway, Kawasaki, Hilton Worldwide, Mandarin Oriental Hotel Group and New York Life.

Features

SuccessFactors includes an Employee Central module that incorporates all key employee, organizational and talent information into one central repository with integration to a fully fledged Payroll module. There is also a Talent Management module that covers recruitment, onboarding, performance management, compensation, succession and development planning, and learning for skill and competency training. The Workforce Planning module allows employee readiness reviews, resource forecasting, risk management, and benchmarking for optimizing resource utilization.

Successfactors allows social collaboration, content and knowledge sharing with video support through the SAP Jam platform. There are also built-in Data Analytics that support strategic HR policy development and provide the HR department with key insights regarding employee productivity, compensation requirements, and competency deficiencies. Successfactors is mobile access ready for easy remote review and update.

Another key area that SuccessFactors helps companies with is with its focus on Return on Execution which is concerned with Business alignment and People performance. In this way the product is designed to help companies achieve tangible measures of success that include improved cost savings from decreased turnover & increased recruitment, better strategic alignment by clearer focus on strategic priorities & communications, increased productivity & higher project completion rates, and finally better business results through higher profits.

SuccessFactors 5 Pros

  • The solution is provided to users as a suite reducing the needs for many systems
  • The software can be integrated with other systems easily
  • The users can customize the software to use it in specific tasks
  • Excellent reporting capabilities
  • Easy integration with third party applications

SuccessFactors 2 Cons

  • The price of the software is high and most users cannot afford it
  • The customer support of the solution is unavailable at most times

Competitors & Alternatives

The two main competitors of SuccessFactors are Personality and Rise. SuccessFactors is a cloud-based solution only while Personality is both a cloud-based solution as well as on-premise software. The available online reviews that are oven by users regarding the systems show that SuccessFactors has been rated at 4.4 while Personality has been rated at 4.6.

Personality has the ability to support business growth more than SuccessFactors because it is both cloud-based as well as on-premise. Rise is developed to be used in businesses of all types such as small-sized businesses, medium-sized businesses, and large businesses while Rise is developed for medium-sized businesses and small-sized businesses only. . The full list of competitors can be found here.

SuccessFactors Pricing Information

The cost of license starting from $8 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for SuccessFactors

Questions to ask the vendor during a demo

Schedule a demo with SuccessFactors and access 25 must ask questions for the vendor while watching SuccessFactors in action.

Is it the right software for you?

SuccessFactors is a cloud-based human resource software that is provided for use in businesses only. The software is provided as a suite with it containing a talent management system, and a performance appraisal software all in one platform.

SuccessFactors Categories

Applicant Tracking
Cloud LMS
Compensation Management
Employee Management
Employee Recognition
Employee Onboarding
Employee Training
Travel Management
HR Analytics
Org Chart
LMS
Employee Performance Management

SuccessFactors specifications

ITQlick Score: 94/100
ITQlick Rating: (4/5)
Company: SuccessFactors Ltd.
Address: USA
Pricing: Starting from $8 per user/month
Website:Visit SuccessFactors website
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

SuccessFactors Features

Appraisal Performance
Employee Self-Service
HR Management
Payroll
Performance Record
Recruiting
LMS
Collaboration Management
Content Management
Course Authoring
Course Catalog
Course Interactivity
Custom Functionality
Defined User Roles
eLearning

SuccessFactors Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SuccessFactors
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.4/10
License pricing license pricing (if provided by the software vendor)
$8 per user/month
Functionality score
35
Software review
Kronos
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Functionality score
32
Software review
Namely
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$15 per employee/month
Functionality score
22
Software review
BambooHR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$6 per user/month
Functionality score
27
Software review
Workday
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$100 per user/year
Functionality score
3
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.