SuccessFactors Review

Shlomi Lavi / updated: Jul 14, 2020

What is SuccessFactors Used For?

SuccessFactors is a cloud-based human resource software that is provided for use in businesses only. The software is provided as a suite with it containing a talent management system, and a performance appraisal software all in one platform. The software is developed to be used in businesses of all sizes such as small-sized businesses, medium-sized businesses, and large businesses.

With the solution, companies can recruit and track employees and after they have been recruited, they can be trained using the same system. The features that are provided in the solution include compensation management, performance management, and employee database among others.

SAP SuccessFactors is a company that has been developing and distributing SuccessFactors. The company is located in the united states and was started in the year 2001.

Average Rating -

The rating of SuccessFactors is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

SuccessFactors is a cross industry system which supports scalability for all business sizes by offering three different software suits: Small Business for less than 200 employees, SMEs with 200-1500 employees, and Enterprise companies with larger employee bases. Additionally, a trial version is offered for small businesses for minimizing investment risk by ensuring that the solution meets their requirements befor ecommitting to it.

SuccessFactors is offered as a cloud based solution with a SaaS delivery model, which means minimal technology investment and no software maintenance. This is beneficial for companies looking for a cost effective solution with investment tied to utilization, rapid deployment, and third party software integration through its SuccessCloud module.

Finally, SuccessFactors is a division of SAP which offers customers access to the market leader in enterprise application software as well as its end-to-end business integration suite of tools.

Customers of Successfactors include AMD, ATOS, NASA, Amway, Kawasaki, Hilton Worldwide, Mandarin Oriental Hotel Group and New York Life.

Features

SuccessFactors includes an Employee Central module that incorporates all key employee, organizational and talent information into one central repository with integration to a fully fledged Payroll module. There is also a Talent Management module that covers recruitment, onboarding, performance management, compensation, succession and development planning, and learning for skill and competency training. The Workforce Planning module allows employee readiness reviews, resource forecasting, risk management, and benchmarking for optimizing resource utilization.

Successfactors allows social collaboration, content and knowledge sharing with video support through the SAP Jam platform. There are also built-in Data Analytics that support strategic HR policy development and provide the HR department with key insights regarding employee productivity, compensation requirements, and competency deficiencies. Successfactors is mobile access ready for easy remote review and update.

Another key area that SuccessFactors helps companies with is with its focus on Return on Execution which is concerned with Business alignment and People performance. In this way the product is designed to help companies achieve tangible measures of success that include improved cost savings from decreased turnover & increased recruitment, better strategic alignment by clearer focus on strategic priorities & communications, increased productivity & higher project completion rates, and finally better business results through higher profits.

SuccessFactors 5 Pros

• The solution is provided to users as a suite reducing the needs for many systems
• The software can be integrated with other systems easily
• The users can customize the software to use it in specific tasks
• Excellent reporting capabilities
• Easy integration with third party applications

SuccessFactors 2 Cons

• The price of the software is high and most users cannot afford it
• The customer support of the solution is unavailable at most times

Competitors & Alternatives

The two main competitors of SuccessFactors are Personality and Rise. SuccessFactors is a cloud-based solution only while Personality is both a cloud-based solution as well as on-premise software. The available online reviews that are oven by users regarding the systems show that SuccessFactors has been rated at 4.4 while Personality has been rated at 4.6.

Personality has the ability to support business growth more than SuccessFactors because it is both cloud-based as well as on-premise. Rise is developed to be used in businesses of all types such as small-sized businesses, medium-sized businesses, and large businesses while Rise is developed for medium-sized businesses and small-sized businesses only.

SuccessFactors Pricing Information

The cost of license starting from $8 per user/month. The experts at ITQlick has reviewed SuccessFactors pricing and gave the software a total cost of ownership (TCO) rating of 7.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching SuccessFactors in action

Is it the right software for you?

SuccessFactors is a cloud-based human resource software that is provided for use in businesses only. The software is provided as a suite with it containing a talent management system, and a performance appraisal software all in one platform.

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SuccessFactors Categories

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Specifications

Company:	SuccessFactors Ltd.
Address:	USA
Website:	https://www.successfactors.com/index.html
Customers:	Start up, Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop
Operating Systems:	Mac OS, Windows, Linux

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SuccessFactors Features