Close 2019 Review

Let our CRM Software Experts help you find the right Software for your Business!

Compare Price Quotes
Compare Price Quotes
Get FREE Price Quotes on CRM Software
Fill out my online form.

Last updated: Aug 08, 2019

Close Review

ITQlick rating
(4.7/5)

Starting from $35 Per month/user

Close.io is a web-based CRM software developed by Elastic’s Sales. This platform is powerfully dedicated on activity, with VoiP email and calling being profoundly unified into the platform itself. This platform...

  • Categories (4/6):

    • Pharmaceutical CRM
    • Mobile CRM
    • Insurance CRM
    • Healthcare CRM

What is Close? Updated: Aug 08, 2019

Close is a sales productivity platform built to help you close more deals. With built-in calling, SMS, and email—your team can communicate with prospects and customers all in one place. It’s an “all-in-one” platform which you can use standalone without needing any other sales emails tools or calling products. Close is cloud-based, affordable, easy to learn and comes with straight-forward pricing, which makes it the perfect fit for small and midsize businesses. Plans start at $65/user/month. Close is designed with the goal of making sales people as efficient as possible. Make and receive calls with just 1-click. All calls are logged automatically (no manual data entry!). Lead activity information pops up as soon as the phone rings so the data you need is always at your fingertips! Looking at scalability? With bulk email automation tools and cold calling features like the power and predictive dialer, you can reach large lead lists quickly and perform high volume sales in Close. The software also provides sales teams with a visual representation of ongoing sales processes. Primary features include lead management, global calling management, 2-way email sync, and reporting. Other features include a built-in text messaging feature, sales pipeline view, email marketing tools, and predictive dialing. The software has an open API and offers integration with 50+ applications including Zapier, Zendesk, and Wufoo. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.

Close Average Rating -

The rating of Close is 4.7 stars. The rating is based on ITQlick expert review

Close Typical Customers

This web-based Close.io is mainly intended for use with small to medium-sized businesses in a wide range of markets that rely on Information Technology and other related services, particularly for sales, online marketing and CRM.

Close Features

Close.io offers optimized workflows for users that can lead to getting more closed and done deals. It offers traditional CRM tools, but with updated and more intuitive aspects. It helps in tracking the sales activities, managing the workflow and helping the users to be on top of the pipeline all the time. It has a timeline view where users can view and know the statuses of the activities and touch point. Overall, the intuitive yet rich UI of this software makes it a powerful tool.

Close Alternatives

Customers can consider Agile CRM, Handshake and AVOXI Core as the Close.io potential alternatives

Close Pricing Information

Pricing for Close are divided in four groups, the starter ($35 per user per month), basic ($65 per user per month), professional ($95 per user per month), and business ($145 per user per month).

Close demo

25 questions to ask the vendor on Close demo

Close Categories

Pharmaceutical CRM
Mobile CRM
Insurance CRM
Healthcare CRM
Casino CRM
Banking CRM

Specifications

Company:
Address: United states
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Close Features

API
Email integration
Lead Management
Marketing
Sales orders
Call Center
Conference Calling
Email Marketing
Email


28 Oct

CRM Solutions for Online Business

In simple words, customer relationship management or CRM is designed to optimize business interactions throughout the lifecycle of customers. With the right CRM solution, you can dramatically boost business by keeping and efficiently organizing infor...... read more


02 Nov

Hubspot CRM Review

If you are looking for a tool that is flexible enough to adapt to your unique business processes, without actually slowing down sales, then HubSpot CRM may come in handy. The Web-based platform is designed to help you create a solid presence online, ...... read more


24 Nov

Sharepoint Alternatives

Sharepoint is an integrated suite of applications that facilitates information sharing across boundaries, provides content management solutions, and helps improve business efficiency and processes. The content management and collaboration tool provid...... read more


14 Dec

CRM in 2020: How Will It Look Like?

Today, a comprehensive software solution with an intuitive interface that manages content, integrates with email, and tracks sales activities is a highly valuable investment. These features make a customer relationship management (CRM) all the more i...... read more


31 Dec

Salesforce – 7 Reasons To Stay Away

Salesforce is one of the leading on-demand customer relationship management platforms in the market. Its intuitive user interface optimizes technology to deliver a rewarding user experience, providing easy access to information. Information access he...... read more


05 Jan

Top 7 Free Social Media CRM Software

Social CRM is designed with the capabilities of both customer relationship management and social media management. The tool helps in better customer engagement and interaction. In simple words, the CRM software is integrated with social media feature...... read more


16 Feb

Salesforce vs Zoho vs Dynamics vs SAP

Customer Relationship Management (CRM) solutions have evolved from custom contact management tools into enterprise information portals. The market is abuzz with a range of CRM tools, making choice difficult. Moreover, no one CRM solution is a perfect...... read more


19 Feb

2017 Best FREE CRM Software

Customer is critical to the success of any organization. Customer relationship management (CRM) is the process to manage customer interactions throughout their lifecycle. A CRM software solution comes in handy to automate these processes. Each CRM sy...... read more


15 Apr

What is BPM: How Can It Support Your Business

Business Process Management or BPM is a practice designed to execute, model, automate, control, and optimize business activity flows. It is a way of observing and controlling the processes in an organization, ensuring that workflow is efficient, effe...... read more


25 Apr

Zoho CRM vs Insightly

A CRM (customer relationship management) solution is the go-to software for businesses of all sizes across a range of industry verticals. But with so many solutions in the market contending for the market share, it is natural to feel overwhelmed for ...... read more


14 Sep

How the Right CRM Can Help Your Business

If you are looking for ways to improve your business efficiency and organize things, investing in a CRM (customer relationship management) system is a good decision. An efficient CRM system is crucial for the growth of your business and can protect y...... read more



27 Sep

How to Find Distribution Software in 5 Easy Steps

Implementing the proper distribution system is crucial to the success of your business. The right distribution software can facilitate management of business operations by tracking products and terms for customers and suppliers. Distribution systems ...... read more


09 Jan

Salesforce CRM – Who Should Stay Away?

Salesforce CRM is the leader in on-demand CRM (customer relationship management) solutions. Both large and small businesses trust their customer information to this platform, primarily because of its safe & secure sales application. With Salesforce, ...... read more


13 Jan

What do you think about Salesforce?

Customer relationship management (CRM) software solutions such as Salesforce is known to improve sales productivity and efficiency in organizations. We determined 10 statements about Salesforce, let us know if you agree to each. Looking forward to yo...... read more


05 Jun

Vote for the best CRM Software of 2018

CRM is the process and tool to assist organizations improve customer relationships. With many CRM solutions available, which system would you vote as the best CRM software for this year? Vote below and find out what other systems are popular today.... read more


08 Jul

How to Select a CRM Vendor in 5 easy steps

CRM or Customer relationship management refers to software, practices, and technologies that businesses and companies can use to manage and analyze data and interactions with their customers. There are many ways to find and hire CRM software, and one...... read more


18 Dec

10 Most Affordable CRM Solutions for 2018

Customer relationship management (CRM) is the process and tool to manage customer interactions throughout the organization, with a bigger aim to improve customer relationship. Also known as contact management software, CRM consolidates all customer d...... read more


24 Oct

Enterprise CRM: Microsoft Dynamics AX, Oracle, and SAP

Enterprise customer relationship management (CRM) systems are designed for large businesses with varying needs and multi-faceted customer-facing approaches, but it works equally good for small enterprises. With multiple departments and sales teams, i...... read more



12 Oct

Top CRM Solutions for Insurance Companies

No one needs a reliable customer relationship management (CRM) solution more than insurance companies because trust is critical when it comes to money management. A CRM solutions for insurance companies is designed to improve data management and boos...... read more


13 Oct

2018 Best Real Estate CRM & Contact Management Software

As a real estate firm, you need more than a database to store the leads and contacts you gain from your marketing efforts. You need cutting-edge contact management software, which is intuitive, quick, and easily navigable and allows for real-time tra...... read more


08 Oct

2018 Best CRM Solutions for Casinos

Casino customer relationship management (CRM) software is designed to enable casino managers to monitor players and keep a close watch on the relative value of repeat customers. In a casino environment, customer service is critical and each type of c...... read more


12 Sep

Top 10 Lead Management Solutions

Lead management is a critical process employed by businesses to generate new business. A lead management system is designed to help businesses track and optimize the entire sales process to improve your sales pipeline.... read more


13 Sep

Compare Knowledge Management Software

Are your service representatives spending maximum time looking for answers instead of dealing with customer enquiries? Are you worried that your data resources are not working optimally and your service reps are not able to focus on ensuring good cus...... read more


08 Sep

2018 Best Contact Management Software

Managing your pile of contacts can be a big hassle. But if you have the right contact management software, you can enjoy peace of mind that your contacts are organized and managed well, without you having to pay special attention to it. Managing con...... read more


31 Aug

2018 Top 5 CRM For Banking Industry

Financial or banking institutions face a number of challenges and cannot let their guard down at any cost, especially in this age of cut-throat competition. Taking steps to improve customer experience could certainly help financial institutions to st...... read more


01 Sep

2018 Best Hotel CRM Software

The hospitality industry is all about customer interaction, with a focus on improving customer experience. Hospitality customer relationship management (CRM) software is vital to the hotel industry, designed to help businesses improve customer experi...... read more


02 Sep

Top Retail CRM Software

As a retailer, your prime focus should be to enhance customer experience, as customer is the king and cannot be neglected. Retail customer relationship management (CRM) software solutions are designed to enhance experience of your customer base by he...... read more


03 Sep

Top 5 CRM Solution for Pharmaceutical Industry

Managing regulatory compliance is a big hassle for pharmaceutical industry. A number of pharmacies are now turning to customer relationship management software to execute sales plans and grow their revenue. CRM for pharmaceutical industry is designed...... read more


05 Nov

Compare Pest Control Software

When looking for pest control software, it is important to ensure that you understand the exact requirements of your business with regard to technology. As a pest management company, you need a solution that can assist with general business tasks. Th...... read more




16 Aug

Mistakes to Avoid When Choosing Call Center Solution

When it comes to choosing call center software, you are looking for a tool that meets the needs of your organization as well as customers while keeping cost in check. Customers want quick solutions to their queries, and a reliable contact center solu...... read more


20 Jul

Marketing & Sales Force Automation: 5 Common Mistakes

Sales force automation (SFA) software is designed to make the sales team more effective and streamline sales processes by automating tasks. The powerful software helps your sales professionals in effective sales planning, increased sales, better sale...... read more


22 Jul

How to Choose Help Desk Software: 5 Mistakes To Avoid

Customer service is the key to a successful business. So you cannot compromise with your help desk. Choosing the best help desk software can be tricky. Nevertheless here are a few common help desk software selection mistakes that some enterprises mak...... read more




06 Nov

Top 5 Sales & Marketing Automation Software for SMBs

Sales automation covers the main components of the sales process including order management, inventory control, customer management and sales forecasting. Whereas marketing automation focuses on the customer marketing process and seeks to manage cust...... read more



05 Jan

4 Ways Lead Management Software Can Engage Users

Do you really think your customers randomly decided to trust your products or services? We can’t deny there is always a “good luck” factor, but the truth is that from the first contact of a potential client it mostly depends on your company to finall...... read more


01 Feb

Use Media Intelligence to Know Your Industry

Since the arrival of Social Media nobody can take a rest, and that includes your company. Your brand and your corporate reputation is no longer something static but a living reality that grows, interacts and changes almost on a daily basis. As you ca...... read more


04 Nov

Top 5 Field Service Software for SMBs

Field Service management refers to on site field work allocation & location, and then ensuring the appropriate service technician assignment, as well dispatching & monitoring the work to be done. This activity is an important part of services based c...... read more


04 Nov

Top 5 Field Service Software for Large Businesses

For services based companies it is important that they can manage their operations in the field effectively both to ensure work is addressed, as well as that work allocations & time to deliver is optimized. In addition a service operation needs to en...... read more


11 Oct

5 Lead Management Solutions for Startups

Lead Management is the first step in the sales process where a business creates and maintains an ongoing list of potential customers which will eventually turn into committed clientele. To help this process, Lead Management software is aimed at ensu...... read more


27 Oct

Top 5 CRM Software for Startups

Customer Relationship Management (CRM) software is focused on managing and developing the way in which customers interact with an organization. It supports the multiple available avenues for client relations including marketing and sales of product a...... read more


27 Oct

Top 5 CRM Software for Large Businesses

Customer Relationship Management (CRM) is the foundation stone of any business that relies on maintaining and continuously expanding his customer base. CRM software solutions are one of the most important tools that have been assisting companies of a...... read more


06 Nov

Top 5 Sales & Marketing Automation Software for SMBs

Sales automation covers the main components of the sales process including order management, inventory control, customer management and sales forecasting. Whereas marketing automation focuses on the customer marketing process and seeks to manage cust...... read more


Close Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Close
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$35 Per month/user
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$25 Per month/user
Hosting
On premise and Cloud
Functionality score
40
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 Per month/user
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 Per month/user
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review