ClickUp Review - why 4.7 stars?

• Goals: Project teams can set goals with clear timelines and measure their targets with automated progress tracking.
• Milestones: Project managers can use this solution to signify the end of a group of tasks, such as a new feature being released.
• Tracking: Projects teams can track time automatically (or manually) and link it to tasks from their internet-enabled devices using the ClickUp global timer.
• Estimates: This feature allows teams to include a time estimate for different tasks and allocate resources, and set expectations for themselves.
• Reporting: Project teams have access to detailed reporting for the time being tracked. With this feature, project teams can automatically create reports for billable time.

• ClickUp offers automation feature setups
• The software offers quality features on their free plan
• ClickUp can accommodate project teams of any size

• Users complain of ineffective email support channels
• User interface needs to be overhauled for a smooth transition between pages

• Functionality: ClickUp offers features like tracking, estimate, reporting, resolving comments, reoccurring tasks, task checklist, search and filter, sorting, customizing assignees, collaboration detection, multi-task toolbar, embedded emails & profiles (lacking in Monday.com), etc. Compared to its alternatives, Monday.com offers features like Gantt charts, dashboards, team workload, Integrations, etc. Wrike offers features like agility management, time tracking, customized kanban boards, Gantt chart, etc.
• Customers/Industries: ClickUp and all its alternatives targets project teams and managers in organizations. Project management teams at companies like Google, Webflow, Booking.com, IBM, and so on use ClickUp. Wrike serves project management teams in Google, Okta, Dell, Simens, Ogilvy, snowflake, etc. Monday.com serves project management teams like Uber, Hulu, Adobe, Unilever, etc.
• Cost: Project management experts cost-rated this software as 1.1 (where 1-2 is low-cost and 4-5 is high-cost). This means that the project management system is low-cost software amongst its alternatives. ClickUp has a license plan starting at $5 per member/month on an annual billing (and $9 monthly). Asana starts at US$10.99 per user/month on annual billing (and $13.49 monthly). Monday.com starts with basic at $8 per seat/month (and $24 annual billing).
• Cloud-based/On-premise: ClickUp and all its alternatives are cloud-based.
• Popularity: ClickUp (2016) is privately held with over 200,000 highly productive teams. Wrike (2007) is privately held with over 20,000 customers worldwide. Monday.com (2014) is publicly traded on the NASDAQ with MNDY. Over 125,000 companies choose monday.com
• Scalability: ClickUp can accommodate and scale project teams in small, midsized, and enterprises organization. When compared to its alternatives, Asana targets project management teams from small to midsized organizations.
• Support: ClickUp and its alternatives offer similar support channels like email/help desk, FAQs/forum, a Knowledge base, and Chat support channels. ClickUp, Wrike, and Monday.com offer phone support and a 24/7 live rep.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ClickUp