Hp Service Anywhere Review - why 4.5 stars?

Shlomi Lavi / updated: Feb 01, 2023

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What is Hp Service Anywhere?

Hp Service anywhere is a cloud-based SaaS (software as a service) which is designed to help organizations integrate their data with the existing systems well as monitor and collect customer data for analysis. Hp Service Anywhere is designed for large enterprises, medium-sized businesses, small-sized businesses, and freelancers.

The features found in Hp Service Anywhere include collaboration tools and monitoring tools, which are necessary for customer-relationship management. Hp Service Anywhere is developed and distributed by Hewlett Packard company which is based in the united states. Hewlett Packard (HP) is a technology firm with operation in the whole globe.

Who is it best for?

Customers of the software include businesses of all sizes and types. It has been deployed in a wide range of small and big businesses hailing from different industries. Major industries where it has found deployment include technology and IT infrastructure, engineering services, education, government, financial services, automation and manufacturing, and others.

Main features and functionalities

The software identifies important patterns in service desk interactions and thus helps in reducing the number of support tickets. This also results in the improvement of service quality and proactive management of emerging problems. Social self service of the software helps in the sharing of problems among the community members. The software also offers self-service tracking and incident resolution capabilities.

With HP Service Anywhere, clients have the facility of rapidly and repeatedly distributing enhancement and bug fixes at reduced cost. This also involves low risk compared to conventional methods and requires minimum manual overhead. The software also offers simplified version maintenance capabilities and quick ROI.

What is the actual cost?

The cost of license starts at $20 per month. ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Hp Service Anywhere.

Pros

• Hp Service anywhere is easy to use for new users.
• Allows analysis of big data hence helps the user get reports on customer data.
• Hp Service anywhere uses agile methodology and therefore is updated regularly.
• Provides a 30-day free trial.

Cons

• It is expensive.
• Requires a lot of memory to store the data analyzed.

How it stacks up?

Access a head to head analysis of Hp Service Anywhere vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Hp Service Anywhere right for you or your business?

Hp Service anywhere is designed to be used in mainly large enterprises, medium-sized businesses, and small-scale businesses but can also be used by freelancers. Ranging from the manufacturing industry to advertising companies, insurance companies, and finance companies can use the Hp Service anywhere. Hp Service anywhere works in an environment where big data is collected, needs processing, and analysis.