Synthetix faqtAgent Review - why 4 stars?

Synthetix faqtAgent Review
ITQlick Score: 64/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: CRM -> Synthetix faqtAgent review
Ranking:Ranked 348 out of 605 CRM systems
Company: Synthetix
Pricing: starts at $50 per 5 users/month
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Synthetix faqtAgent pricing, Synthetix faqtAgent alternatives
Shlomi LaviShlomi Lavi / updated: May 18, 2022

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What is Synthetix faqtAgent?

Synthetix faqtAgent is a web based FAQ search tool for businesses of all sizes. It offers such capabilities as secure online editing, management analytics, contextual banner adverts, and others. The software was designed and launched by Synthetix Ltd headquartered in the United Kingdom.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. Major industries and domains where it can be used include retail and wholesale, marketing and advertisement, financial services, technology and IT services, government and public administration, and others. Some notable clients of the software include Affinity Water, UK Visas & Immigration, Berkeley Homes, and others.

Main features and functionalities

The software makes use of natural language processing in order to deliver better-quality matches for customer queries. Structure of the knowledge base is restored after every customer interaction with the intelligent algorithm of the software. It also comes with a contextual advertising engine which embeds highly relevant promotional messages adjacent to answers in the knowledge-base.

Synthetix faqtAgent seamlessly integrates with the live chat customer service software to enable escalation to a live web chat. Other important capabilities include secure online editing of knowledge base, built-in management analytics, and others.

What is the actual cost?

The cost of license starts at $50 per 5 users/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Synthetix faqtAgent. You can also find here pricing information from Synthetix faqtAgent's website.

How it stacks up?

Access a head to head analysis of Synthetix faqtAgent vs alternative software solutions.
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Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Synthetix faqtAgent is ranked 348 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Synthetix faqtAgent is 4 stars out of 5 and the total score is 64 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Synthetix faqtAgent makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Synthetix faqtAgent can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Synthetix faqtAgent and alternatives?

The most popular alternatives to Synthetix faqtAgent in 2024: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Synthetix faqtAgent VS CRM Software alternatives.

List of categories

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Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.